When hotel chains begin to look the same, and others are too large, impersonal or pretentious, the New Haven Hotel is your answer to a pleasant stay in the heart of the city. Located at the crossroads of I-95 and I-91, and only steps away from Yale University, the Shubert Theatre and Chapel Street shopping, this private, full-service hotel makes you feel as though you're in another world. One of the city's secret gems, the New Haven Hotel's stately appointments and reasonable rates have led to its increased popularity among business and leisure travelers. The personalized services if offers guests are truly unparalleled in the area. New Haven Hotel's greatest point of pride is the large number of return guests. It is a testament to the personalized, friendly and thoughtful attention to detail that the hotel staff provides. We invite you to relax in the intimate atmosphere of a smaller hotel, with amenities and ambiance of the best. Hotel amenities include two indoor pools, complimentary passes to the Downtown Health & Racquet Club, Templeton's Restaurant & Lounge, the Atrium Coffee Shop, room & valet service, express check-in & check-out and valet parking. Overnight accommodations include balcony suites as well as deluxe single and double rooms. Meeting space is available for a maximum of 75 people and banquet space is available for up to 200 people. A new executive boardroom debuted in July 2004 with 42" plasma TV, LCD, DVD, and leather & cherry wood appointments.
Star Rating:
Local Attractions:
Yale University, Shubert Theatre, Town Green, CT Tennis Center, Freedom Schooner Amistad, Chapel Street shops and restaurants.
“Great renovation; reservation system needs improvement”
May 19, 2013
globaltravelbuff, Fairfax, Virginia | Trip type: Business
I stayed at the New Haven Hotel while visiting New Haven for a one night business trip. The property is centrally located and the entire hotel seems to have undergone...
more »
I stayed at the New Haven Hotel while visiting New Haven for a one night business trip. The property is centrally located and the entire hotel seems to have undergone a recent renovation. So, the lobby, rooms, bedding, etc. give the impression of a high quality, 4-star hotel.
Unfortunately, the hotel fell short on service. My room charges were to be directly billed to my client and the hotel did not have any record of this at check-in. Fortunately, the front desk agent during check-out quickly found the billing instructions and reversed the charges on my credit card. However, it is disappointing that a hotel that has the appearance of an upscale property, and is servicing guests of large institutions such as Yale couldn't get something as simple as billing for a corporate client correct. Upon reading some of the other reviews on TripAdvisor, it seems like the hotel has a consistent issue with its reservations system.
Beyond the above, I would recommend this property to anyone seeking reasonably priced accommodations in the heart of New Haven. « less
Attended a show in New Haven. Stayed one night at the New Haven Hotel. The hotel was well kept, and the room was clean and comfortable. The hotel also has...
more »
Attended a show in New Haven. Stayed one night at the New Haven Hotel. The hotel was well kept, and the room was clean and comfortable. The hotel also has a nice wine and cheese guest reception late afternoon which was a plus. Some fantastic restaurants in the immediate area. The hotel is convenient to most downtown attractions. Would definitely stay there again. « less
“Reservation system has problems”
Apr 28, 2013
janiejane, boston | Trip type: Friends getaway
The New Haven Hotel is nice enough but their reservation system is totally inefficient. If you do cancel a reservation, make sure (and make sure again) that they have not...
more »
The New Haven Hotel is nice enough but their reservation system is totally inefficient. If you do cancel a reservation, make sure (and make sure again) that they have not charged you as a no show. Their customer service needs some work. « less
Arrived at the hotel late morning with booking in hand. We were told our room wasn't yet available but that we should come back later. We were not able to...
more »
Arrived at the hotel late morning with booking in hand. We were told our room wasn't yet available but that we should come back later. We were not able to get back to the hotel in the afternoon so called to confirm that we would be a late check-in. Then, when we arrived, we were told that despite having a guaranteed reservation - and despite having contacted the hotel twice to confirm that we were in town and ready for a room - our room was given away, and we were directed elsewhere. I would not trust them ever again. « less
“Pleasant Business Stay in New Haven”
Apr 17, 2013
ChicagoSteve23, chicago | Trip type: Business
A refreshing change to the typical chain hotel when staying on business. I was told that the hotel had recently had a renovation and it certainly showed, all the room...
more »
A refreshing change to the typical chain hotel when staying on business. I was told that the hotel had recently had a renovation and it certainly showed, all the room finishes looked very updated and bedding seemed to brand new. I actually moved out of the first room due to a heating/ac noise issue- but the front desk moved me right away to another room that was fine. My only complaint would be that in mid week the hotel seemed desolate, at times I felt I was the only one there- but a very quiet hotel is better than the opposite:) I did not get a chance to eat in the hotel due to meeting schedule, but they do have a convenient mini store behind the front desk. Easy to stock up water, energy bars etc before you go out. Overall a very pleasant stay. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual: 6:00PM EST day of arrival/Group: fees accrue from 29 days prior to check in
Nightly Parking:
$15
Total Taxes:
12.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - New Haven Hotel
Executive king with sleeper sofa
One King and One Sofa Bed
This room measures 350 square feet (33 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Two Queen Guestroom
Two Queen Beds
This room measures 350 square feet (33 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
King Guestroom
One King Bed
This room measures 300 square feet (28 square meters). Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower, as well as complimentary toiletries and a hair dryer. A safe, a laptop-compatible safe, and a desk are among the conveniences offered. This room is Non-Smoking.
Amenities - New Haven Hotel
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Garage
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Licensed bar
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Radio in room
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Travellers cheques accepted
VCR or VCP
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - New Haven Hotel
Tweed-New Haven Airport, 10 minutes away, shuttle on availability, $10 taxi fare
Bradley International Airport, 1 hour away, no shuttle, $34 on CT Limo
New York Airports (La Guardia & JFK), 1.5 hours, no shuttle, $50 on CT Limo
Airport Shuttle? Yes! There is an airport shuttle.
Testimonials: Why use Hotel Planner?
"Everything went smoothly and we got such a great rate that nearly everyone in the wedding is coming up to stay the night before! That's about 40-50 people so we needed extra rooms and Serge has accomodated us with this all at the same low price." S.M. - Sacramento, CA
"Our trip to Pittsburgh, including the stay at the Days Inn, was excellent. I'm very glad I found your web site and will both be using it in the future, and recommending to colleagues. The responsiveness of the site, and its ability to find us lodging even in the midst of the US Open, was wonderful. Independently, the best another teacher could do initially was secure a hotel about an hour away from downtown. She was also very pleased with our final accommodations." S.K. - Western New York
Based on 196 traveler reviews 
Value
Cleanliness
“Great renovation; reservation system needs improvement”
“Nice Overnight Stay”
“Reservation system has problems”
“Gave room away out from under us.”
Executive king with sleeper sofa
Two Queen Guestroom
King Guestroom