Sandos Caracol Eco Resort - All Inclusive

Carretera Cancún Chetumal Puerto Juarez Km 295, Playa Del Carmen 77710 Mexico (MEX)
4.0 Star Property
20.661943-87.039360
+1-800-219-2797
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Check Current Prices






Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Room Types

Check Rates 1 Bedroom
Non-Smoking
Check Rates 1 Bedroom Elite Royal Suite
Non-Smoking
Check Rates 1 Bedroom Royal Elite Double Suite Full Double Bed Bed Type Is Subject To Availability
Non-Smoking
Check Rates 1 Bedroom Suite
Non-Smoking
Check Rates 1 Br Royal Elite Suite
Non-Smoking
Check Rates Alojamiento Signature Eco Superior 3 Adultos
Non-Smoking
Check Rates Club Deluxe
Non-Smoking
Check Rates Club Superior
Non-Smoking
Check Rates Deluxe
Non-Smoking
Check Rates Deluxe Adults Only Select Club
Non-Smoking
Check Rates Deluxe Room
Non-Smoking
Check Rates Deluxe Select Adults Only
Non-Smoking
Check Rates Deluxe Select Adults Only 1 King Bed and 1 Twin Sofa Bed
Non-Smoking
Check Rates Deluxe Select Adults Only 1 King Bed and 1 Twin Sofa Bed Package Rate
Non-Smoking
Check Rates Deluxe Select Adults Only Kingbed
Non-Smoking
Check Rates Deluxe Select Adults Only Kingbed and Sofa Bed
Non-Smoking
Check Rates Double Business Deluxe
Non-Smoking
Check Rates Double Club Deluxe
Non-Smoking
Check Rates Double Club Room
Non-Smoking
Check Rates Double Deluxe Room Club Gardenview Balcony
Non-Smoking
Check Rates Double Penthouse Gardenview Balcony
Non-Smoking
Check Rates Double Royal Suite Balcony
Non-Smoking
Check Rates Double Superior
Non-Smoking
Check Rates Double Superior Familyroom Gardenview Balcony
Non-Smoking
Check Rates Double or Twin Beds
Non-Smoking
Check Rates Double or Twin Standard
Non-Smoking
Check Rates Double or Twin Superior
Non-Smoking
Check Rates Eco Family Double Penthouse Full Double Bed Bed Type Is Subject To Availability
Non-Smoking
Check Rates Eco Family Penthouse
Non-Smoking
Check Rates Eco Family Penthouse 2+0
Non-Smoking
Check Rates Eco Family Penthouse Kingbed and Bunkbed
Non-Smoking
Check Rates Eco Family Superior
Non-Smoking
Check Rates Eco Family Superior 1 King Bed and 1 Twin Bunk Bed
Non-Smoking
Check Rates Eco Family Superior 1 King Bed and 1 Twin Bunk Bed Package Rate
Non-Smoking
Check Rates Eco Family Superior 2+0
Non-Smoking
Check Rates Eco Family Superior Kingbed and Bunkbed
Non-Smoking
Check Rates Eco Penthouse
Non-Smoking
Check Rates Eco Penthouse 2 Adults
Non-Smoking
Check Rates Eco Superior 2 Adults
Non-Smoking
Check Rates Eco Superior Room
Non-Smoking
Check Rates Economy Room
Non-Smoking
Check Rates Economy Superior Room
Non-Smoking
Check Rates Elite 1 Bedroom Suite
Non-Smoking
Check Rates Elite Royal Penthouse
Non-Smoking
Check Rates Family
Non-Smoking
Check Rates Family Room Eco Superior
Non-Smoking
Check Rates Family Room Penthouse
Non-Smoking
Check Rates Family Room Superior
Non-Smoking
Check Rates Habitación Eco Superior Familiar
Non-Smoking
Check Rates Habitación Estandar Cama King O 2 Camas Dobles
Non-Smoking
Check Rates Habitación Superior Signature Eco
Non-Smoking
Check Rates Habitación Superior Signature Eco 2 Adultos + 1 Niño
Non-Smoking
Check Rates Habitación Superior Signature Eco 2 Adultos + 2 Niños
Non-Smoking
Check Rates Habitación Superior Signature Eco 3 Adultos + 1 Niño
Non-Smoking
Check Rates Penthouse
Non-Smoking
Check Rates Penthouse Family
Non-Smoking
Check Rates Penthouse Suite
Non-Smoking
Check Rates Penthouse Suite with Terrace
Non-Smoking
Check Rates Royal Elite 1 Bedroom
Non-Smoking
Check Rates Royal Elite 1 Bedroom Suite
Non-Smoking
Check Rates Royal Elite 1 Bedroom Suite 2 Adults
Non-Smoking
Check Rates Royal Elite 1 Bedroom Suite 2 Adults All Inclusive
Non-Smoking
Check Rates Royal Elite 1 Bedroom Suite 20
Non-Smoking
Check Rates Royal Elite Double Penthouse Full Double Bed Bed Type Is Subject To Availability Terrace
Non-Smoking
Check Rates Royal Elite Penthouse
Non-Smoking
Check Rates Royal Elite Penthouse 2 Adults
Non-Smoking
Check Rates Royal Elite Penthouse 2+0
Non-Smoking
Check Rates Royal Elite Suite 1 Bedroom
Non-Smoking
Check Rates Royal Elite Superior Room
Non-Smoking
Check Rates Royal Penthouse
Non-Smoking
Check Rates Select Club Deluxe
Non-Smoking
Check Rates Select Club Deluxe 2 Adults Adults Only +18
Non-Smoking
Check Rates Select Club Deluxe 2+0
Non-Smoking
Check Rates Select Club Deluxe Adults Only 18+
Non-Smoking
Check Rates Select Club Only Adults Deluxe Plus 18 Years
Non-Smoking
Check Rates Select Club Superior 2 Adults Adults Only +18
Non-Smoking
Check Rates Select Deluxe Club Room Adults Only
Non-Smoking
Check Rates Select Superior Club Room Adults Only
Non-Smoking
Check Rates Signature
Non-Smoking
Check Rates Signature Eco Superior 3 Adults
Non-Smoking
Check Rates Standard Room, King or Two Doubles
Non-Smoking
Check Rates Suite 1 Bedroom
Non-Smoking
Check Rates Suite Masuiter with Pool View
Non-Smoking
Check Rates Suite Premium
Non-Smoking
Check Rates Suite Premium with Garden View
Non-Smoking
Check Rates Suite Premium with Pool View
Non-Smoking
Check Rates Suite Royal Elite De 1 Dormitorio 2 Adultos
Non-Smoking
Check Rates Suite Royal Elite De 1 Dormitorio 2 Adultos + 1 Niño
Non-Smoking
Check Rates Suite Royal Elite De 1 Dormitorio 2 Adultos + 2 Niños
Non-Smoking
Check Rates Suite Royal Elite De 1 Dormitorio 3 Adultos
Non-Smoking
Check Rates Suite Royal Elite De 1 Dormitorio 3 Adultos + 1 Niño
Non-Smoking
Check Rates Suite Royal Elite De 1 Habitación
Non-Smoking
Check Rates Suite with Masuiter with Pool View
Non-Smoking
Check Rates Suite with Premium
Non-Smoking
Check Rates Suite with Premium with Garden View
Non-Smoking
Check Rates Suite with Premium with Pool View
Non-Smoking
Check Rates Superior
Non-Smoking
Check Rates Superior 1 Bedroom Suite
Non-Smoking
Check Rates Superior Familyroom
Non-Smoking
Check Rates Superior Room Double or Twin Beds
Non-Smoking
Check Rates Twin Double Room with Superior
Non-Smoking
Check Rates Ático Eco Familiar
Non-Smoking
Check Rates Ático Familiar Eco
Non-Smoking
Check Rates Ático Familiar Eco 2 Adultos + 1 Niño
Non-Smoking
Check Rates Ático Familiar Eco 2 Adultos + 2 Niños
Non-Smoking
Check Rates Ático Familiar Eco 2 Adultos + 3 Niños
Non-Smoking
Check Rates Ático Familiar Eco 3 Adultos
Non-Smoking
Check Rates Ático Familiar Eco 3 Adultos + 1 Niño
Non-Smoking
Check Rates Ático Familiar Eco 3 Adultos + 2 Niños
Non-Smoking
Check Rates Ático Real Elite
Non-Smoking
Check Rates Ático Royal Elite 2 Adultos
Non-Smoking
Check Rates Ático Royal Elite 2 Adultos + 1 Niño
Non-Smoking
Check Rates Ático Royal Elite 2 Adultos + 2 Niños
Non-Smoking
Check Rates Ático Royal Elite 3 Adultos
Non-Smoking
Check Rates Ático Royal Elite 3 Adultos + 1 Niño
Non-Smoking

Local Attractions

Xel-Ha, Xcaret, Tulum, 5th Avenue, Cancún, Cozumel, Chichen-ITzá, Cobá.
4.0 out of 5. Based on 17231 guest reviews

Property Description

Our hotel is located on a beautiful white sand beach on the exclusive Riviera Maya, at only 45 minutes from Cancun's International Airport and just 15 minutes from downtown Playa del Carmen. This unique 4 star All Inclusive Beach Resort features 78 3-storey villas with a total of 956 rooms and Junior Suites. It lies on an extensive natural area at the edge of an exotic jungle surrounded by cenotes, mangroves and natural lagoons in an ecological environment for those who like to live in harmony with nature.

Green Sustainability

Green Initiatives: We are part of the Rain Forest Certification. Solar Panels Enveloped by natural beauty, our Eco Experience resorts offer guests an incredible opportunity to immerse themselves in the region’s unbelievable environment while learning about the local landscapes and wildlife.

Details / Other Expenses

Check In: 15:00
Check Out: 12:00
Year of Last Renovation: 2012
Floors: 3
Rooms: 956
Corridors: Both Interior and Exterior Hallways
Non Smoking Rooms: 956
Handicap Rooms: 8
Suites: 99
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Meeting Space: 33237 sq. feet
Banquet Space: Holds 840 people
Dist. to Food/Bars: On-site
Dist. to 24hr Restaurant: On-site
Dist. to Nearest Gym: On-site
Lounge/Bar Hours: 10:00am-2:00am
Pool Info:
Hours of operation: 7:00 am to 8:00 pm Centrally located Main Pool with swim-up bar. Select Club adults only pool. Chill out pool Childrens Aqua park with 17 slides, fun water features and snack bar.
Ownership: sandos internacional SA DE CV
Policies / Expenses
Cancellation:
Individual: 3 days prior the arrival without charge. After this period apply 1 night charge. Groups: Rooms canceled 7 days prior to group arrival date, All No Shows & Early departures are subject to a 100% the total stay.
Nightly Parking: $0
Typical Group Deposit: 20%
Total Taxes: 0.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
State Tax: 16.00%
Occupancy Tax: 3.00%
Banquet Labor Fees: 35.00 Per Function
Banquet Bartender Fees: 15.00 Per Hour (per person)
Avg. Continental Breakfast Cost: 18.00 Per Person (per private event)
Avg. Plated Breakfast Cost: 35.00 Per Person (per private event)
Avg. Buffet Breakfast Cost: 30.00 Per Person (per private event)
Avg. Plated Lunch Cost: 35.00 Per Person (per private event)
Avg. Buffet Lunch Cost: 30.00 Per Person (per private event)
Avg. Boxed Lunch Cost: 18.00 Per Person
Avg. Plated Dinner Cost: 35.00 Per Person (per private event)
Avg. Buffet Dinner Cost: 30.00 Per Person (per private event)
Morning Break Cost: 18.00 Per Person
Afternoon Break Cost: 18.00 Per Person
Banquet Reception w Hors d'oeuvres: 25.00 Per Person/Per Hour

Amenities / Features


  • Air conditioning
  • Alarm clock
  • All-inclusive resort
  • ATM
  • Baggage storage facilities
  • Car rental
  • Child facilities
  • Concierge service
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Facilities for the disabled
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Free WiFi Internet
  • Ironing facilities
  • Jacuzzi
  • Jogging path
  • Laundry valet service
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Private bathroom in room
  • Private garden grounds
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Tennis court
  • Terrace

Airport & Shuttle Information

45 minutes drive from Cancun International Airport. Taxi costs about USD$70

Local Shuttle Info: 15 US one way to 5th Avenue (down town) 10 minutes far from the hotel

Breakfast Information

Included, buffet option.

Pet Friendly?

Sorry, pets are not allowed.

Internet / WiFI

Complimentary WiFi in all areas.

Suggested AI Generated Itinerary

    Day 1

  • Breakfast: Chez Celine - A charming French bakery offering delicious pastries, located 3.2 km from the hotel.
  • Lunch: La Cueva del Chango - A popular spot for authentic Mexican cuisine, located 2.8 km from the hotel.
  • Dinner: Alux Restaurant - A unique dining experience in a cave setting, located 5.6 km from the hotel.
  • Activity: Xcaret Park - Explore the natural wonders of the Riviera Maya, located 6.9 km from the hotel.

    • Day 2

  • Breakfast: La Cueva del Chango - Start your day with a hearty Mexican breakfast, located 2.8 km from the hotel.
  • Lunch: El Fogon - Enjoy delicious tacos and traditional Mexican flavors, located 3.1 km from the hotel.
  • Dinner: Oh Lala! - A cozy restaurant serving creative international dishes, located 3.5 km from the hotel.
  • Activity: Cenote Dos Ojos - Dive into the crystal-clear waters of this stunning cenote, located 45.2 km from the hotel.

    • Day 3

  • Breakfast: Plank - A trendy breakfast spot offering a variety of dishes, located 3.9 km from the hotel.
  • Lunch: La Parrilla - Enjoy authentic Mexican cuisine and live music, located 3.6 km from the hotel.
  • Dinner: Harry's - Indulge in a fine dining experience with a variety of steak and seafood options, located 4.3 km from the hotel.
  • Activity: Xplor Park - Experience thrilling zip lines and underground rivers, located 9.8 km from the hotel.

Previously known as:
Belmond Maroma Resort & Spa, Blue Bay Grand Esmeralda All Inclusive, Generations Riviera Maya All Inclusive, Grand Palladium Kantenah Resort & Spa All Inclusive, Grand Velas Riviera Maya All Inclusive, Hacienda Tres Rios, Iberostar Paraiso Beach, Occidental at Xcaret Destination All Inclusive, Pure Mareazul, Secrets Capri Riviera Cancun All Inclusive, Secrets Maroma Beach Riviera Cancun All Inclusive

FAQs about Sandos Caracol Eco Resort All Inclusive

What time is check in?

Check in time is 15:00 based on the hotel's local time. Early check in may be available if requested at the front desk on the day of check-in.

What time is check out?

Check out time is 12:00 based on the hotel's local time. Late check out may be available if requested at the front desk during your stay.

How many rooms does Sandos Caracol Eco Resort All Inclusive have?

There are 956 sleeping rooms in the hotel.

What kind of breakfast is at Sandos Caracol Eco Resort All Inclusive?

Included, buffet option.

How much does internet cost?

Complimentary WiFi in all areas.

Can I get a AAA rate at Sandos Caracol Eco Resort All Inclusive?

Sorry, this hotel does not offer AAA hotel discounts at this time.

Can I get a Senior or AARP rate at Sandos Caracol Eco Resort All Inclusive?

Sorry, this hotel does not offer senior hotel discounts at this time.

Is there a gym at Sandos Caracol Eco Resort All Inclusive?

Yes, there is a gym/fitness area available on-site at the property.

Is there a pool at Sandos Caracol Eco Resort All Inclusive?

Yes, there is a pool on-site at the property. Hours of operation: 7:00 am to 8:00 pm Centrally located Main Pool with swim-up bar. Select Club adults only pool. Chill out pool Childrens Aqua park with 17 slides, fun water features and snack bar..

Testimonials:

Testimonials icon
"I want to commend you and your organization on this service. It was fast, easy, and convenient. The service far exceeded anything I expected and the choices of hotels was wonderful." C.L. - Nashville, TN

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