Convenient mid-town location at I-44 & Hampton. One mile from Forest Park home of Zoo, Science Center, Museums. 6 miles from downtown with Gateway Arch, baseball stadium, riverboat gambling. 119 guest rooms with free high speed internet access, cable TV,coffee maker, iron & board, hair dryer. Full service restaurant,lounge, fitness center, outdoor pool with lifeguard, free parking, interior corridors. 3 meeting rooms will accommodate maximum of 60 people classroom style, 80 people banquet style.
•Minutes from all of St. Louis' major attractions
•Complimentary wireless high-speed Internet
•Metrolink access a few blocks away
•Restaurant and bar on site
•Adjacent to Forest Park, St. Louis Zoo, and St. Louis Science Center
•Five minutes from Barnes Jewish and Children's Hospitals
•Near Washington & St. Louis Universities
•Outdoor pool
“"Remodeled" Holiday Inn does not help its rating”
May 2, 2013
teachem4, rockford ,IL | Trip type: Couples
Holiday Inn Forest Park in St. Louis is not adjacent to the park, nor is it in a park like setting. It is a smaller, older hotel that was poorly...
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Holiday Inn Forest Park in St. Louis is not adjacent to the park, nor is it in a park like setting. It is a smaller, older hotel that was poorly remodeled with paint and carpet. The restaurant was deserted when we tried to have breakfast, probably because it smelled so moldy. There was no refrigerator in the room and the carpet looked as if it had not been vacuumed. On the positive side, the staff was friendly and other than carpets, it was clean. « less
Read management response to this review.
Management response from Chris Whitehead, Director of Sales
Thank you very much for your comments regarding your recent stay with us. We regret that our hotel did not fully meet your expectations, but we sincerely appreciate your mention of our friendly staff – they work very hard to make sure that everyone has a pleasant stay. We are just one mile from Forest Park, home to the St. Louis Zoo, and the site of the 1904 World’s Fair, so we use that designation to let guests know that our location is convenient to this great attraction. Our designers also used the park and the Fair theme in their artwork and design motif. Our housekeeping staff takes great pride in their work, so rest assured that your comments regarding the carpet are appreciated and improvements are being made. We hope that you will allow us another opportunity to serve you again on a future visit to St. Louis!
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“Lovely Renovations!”
Mar 14, 2013
Rosie S, Springfield, MO | Trip type: Friends getaway
I had a great experience at HI Forrest Park on March 9-11th!
Pros-
-smooth check-in!
-great customer service (Front desk staff was nice and the man vacuuming the lobby on...
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I had a great experience at HI Forrest Park on March 9-11th!
Pros- -smooth check-in! -great customer service (Front desk staff was nice and the man vacuuming the lobby on Sunday was super friendly!) -clean room -balcony -comfortable bed -amazing shower! (I didn't want to get out!) -love the renovations -modern decor in the lobby -great location!! (Hotel is right off of I-44 and easy access to downtown, the grove, central west end, forrest park, the loop, science center etc...)
Cons- -the lobby smells like feet! Tip: maybe you could have an aroma therapy wick-less candle at the front desk to mask any odor coming in and out of the lobby. - the elevator is slow. I know this isn't an easy fix, but one time it felt like I waited 10 minutes for the elevator. « less
“Great service. Very clean. Modern.”
Mar 9, 2013
JulieOA, Suttons Bay, Michigan | Trip type: Couples
After reading the review from "OnTheRoadWarrior" & what I feel were unrealistic expectations, I was compelled to write this review as I disagree with many of the comments. I've stayed...
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After reading the review from "OnTheRoadWarrior" & what I feel were unrealistic expectations, I was compelled to write this review as I disagree with many of the comments. I've stayed in more hotels than I can possibly count & the quality has varied tremendously. I've also booked hundreds of rooms for the company I use to work for. We stayed at this hotel from March 3 to March 6, 2013. The hotel was immaculate. Our room was very modern & immaculate as well. The staff were very friendly & helpful. Check in & check out were fast. We needed a needle & thread & someone brought it to us within minutes of our call to the front desk. Housekeeping offered to clean our room each day (which we declined) however clean towels were delivered daily per our request. We were also pleased that we weren't woken up in the mornings by the housekeeping staff (which happens at many hotels). We didn't find any issues with the elevators being slow. We didn't eat in the restaurant so I have no opinion regarding it. The only disappointment was the swimming pool was outside & we weren't able to use it. I booked our room through a third party travel website that failed to mention this. Over all this hotel was top notch for a 3 star hotel. As a frequent traveler I know that each hotel chain has different amenities & they are listed on their website. As a general rule, if the hotel has a restaurant on site then a microwave & refrigerator are not provided in the room. I've booked rooms at the Drury Inn in Michigan & their amenities are different. However the price of the room is usually significantly higher. I would stay at this holet any time & recommend it to others. « less
Read management response to this review.
Management response from Chris Whitehead, Director of Sales
Julie,
Thank you very much for taking the time to offer your positive thoughts and great experience when at our hotel! We are glad to hear that you thoroughly enjoyed our newly-renovated property and fantastic employees. Hopefully we'll see you again the next time you make the trip to St. Louis!
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“Poor customer service and few customer perks.”
Mar 2, 2013
OnTheRoadWarrior, Lake Ozark, Missouri | Trip type: Business
I am in this area of St. Louis quite a bit, and usually stay at the Drury Inn. Since I am a Platinum member, I thought I'd give this Holiday...
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I am in this area of St. Louis quite a bit, and usually stay at the Drury Inn. Since I am a Platinum member, I thought I'd give this Holiday Inn a try, on this trip. The Trainee at check in was nice enough, but the other person at the desk seemed totally uninterested in helping him out.
Horrible handling of a false fire alarm in the middle of the night. Someone pounded on our doors yelling "Go to the front desk NOW!", instead of saying Please evacuate immediately, or something else more reasonable. In a sleep filled stupor, I didn't know if someone was trying to get me to open the door and mug me, or what was going on. Frightening and confusing way to be woken up, to say the least. And I was afraid to open the door instead of being compelled to follow safety measures.
The two elevators are the slowest I've dealt with in a long time. I can't even imagine how slow the wait would be if the hotel was more occupied. Both my keys quit working the second day as if I had been checked out. So, I had to lug my shopping bags and dinner back down and then back up the elevator. At the desk while getting my key reprogrammed, I complained to the front desk about the overall stay. She seemed a bit disinterested, said she just got in and hadn't heard exactly what had happened during the night, and didn't even offer an apology.
As a Platinum member, I did get an upgrade to a room with a microwave and mini fridge, 1 free drink ticket, and 1 free coffee ticket for the restaurant/lounge (seriously? for a two night stay?). Tomorrow I am moving across the street to the Drury Inn for my remaining 6 days in St. Louis. Drury provides everyone with a microwave and fridge, free breakfast, plus free evening drinks and appetizers. Doubt I will be back to this Holiday Inn unless they figure out a way to actually compete with the great service an amenities as their competition. Most hotels do it much better than this! « less
Read management response to this review.
Management response from IHGCare, Guest Relations Manager
Dear OnTheRoadWarrior,
Thank you for being a Priority Club Platinum Member and writing us feedback. I am sincerely sorry that on your recent visit you were inconvenienced with the unusual occurrence with the fire alarm situation and service received from our staff. I have taken note and wish to thank you for your valuable comments as this is our best means of improving guest satisfaction.
Again, my apologies that this impacted your stay with us.
Sincerely,
Pam G. Case Manager IHGCare
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“Friendly Staff”
Feb 27, 2013
lm_jt_09, Mid-Missouri, USA | Trip type: Solo travel
I just stayed 10 nights at this hotel due to a family emergency and felt so safe there. The staff is by far the friendliest and always greeted you by...
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I just stayed 10 nights at this hotel due to a family emergency and felt so safe there. The staff is by far the friendliest and always greeted you by name. The food in the bar/restaurant is incredible and way better than you would expect in a hotel this size. And the food is reasonably priced too. My one and only complaint is that it is next to the highway so every morning I would wake up to the sound of the traffic. Not the hotel's fault though. It is what it is. I was able to get a refrigerator and microwave for my room but I do know that they have a limited supply of those. It sure doesn't hurt to ask. I also used the guest laundry room and found it to be very clean as well as convenient. I will definitely recommend this place to others. Very clean facility! « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Slip into the pillowtop bed with premium bedding for a good night's rest. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is provided while a microwave and refrigerator can be requested. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Standard Room
One Bed or
Two Beds
Slip into the pillowtop bed with premium bedding for a good night's rest. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and a desk are among the conveniences offered. This room is Non-Smoking.
Two Queen Beds Nonsmoking
Two Queen Beds
Slip into the pillowtop bed with premium bedding for a good night's rest. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is provided while a microwave and refrigerator can be requested. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
One King Bed Sofa Bed Nonsmoking
One King and One Sofa Bed
Slip into the pillowtop bed with premium bedding for a good night's rest. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is provided while a microwave and refrigerator can be requested. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and a desk are among the conveniences offered. This room is Non-Smoking.
1 King Deluxe Roll In Shower Nonsmoking
One King Bed
Slip into the pillowtop bed with premium bedding for a good night's rest. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is provided while a microwave and refrigerator can be requested. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
2 Queen Beds Deluxe Pool View Nonsmoking
Two Queen Beds
This room overlooks the pool. Slip into the pillowtop bed with premium bedding for a good night's rest. Bathroom amenities include complimentary toiletries and a hair dryer. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
King Bed Deluxe Pool View Nonsmoking
One King Bed
This room overlooks the pool. Slip into the pillowtop bed with premium bedding for a good night's rest. Bathroom amenities include complimentary toiletries and a hair dryer. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
1 Queen Bed First Floor Patio Nonsmoking
One Queen Bed
Slip into the pillowtop bed with premium bedding for a good night's rest. Complimentary wireless Internet access keeps you connected, and the 32-inch LCD TVs offers premium TV channels. A coffee/tea maker is provided while a microwave and refrigerator can be requested. Bathroom amenities include complimentary toiletries and a hair dryer. A safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn Forest Park
Air conditioning
Alarm clock
ATM
Baby facilities in room
Breakfast in room
Central location
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Licensed bar
Movies in room
Non-smoking rooms
Pets allowed
Private bathroom in room
Private car parking
Radio in room
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Travellers cheques accepted
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Holiday Inn Forest Park
STL Lambert Internat'l Airport 17 miles from hotel no shuttle service Taxi one way approx $40
Airport Shuttle? Sorry, no airport shuttle available.
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