CHARLESTON PLAZA HOTEL

CHARLESTON PLAZA HOTEL

4770 Goer Dr., North Charleston, SC 29406 United States (USA)
View Map 1-800-230-4134
3.5 Star Airport Hotel in Charleston County
32.87421-80.01019
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Average
3.0/ 5

Based on 36 guest reviews

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  • We have an outdoor pool
  • Airport shuttle provided
  • The Avg. Group Discount is 21.2%!
  • Gym is available on property
  • 289 rooms in property
  • Check-out: 12 Noon
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 10.0/10
  • 14 conference rooms in property

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Room Types

Check RatesAccessible Room with King Bed
Non-Smoking
Check RatesAccessible with 2 Double Beds
Non-Smoking
Check RatesBusiness Accessible with King Bed
Non-Smoking
Check RatesBusiness Room with 2 Double Beds
Non-Smoking
Check RatesBusiness Room with King Bed
Non-Smoking
Check RatesClub Double Room 2 Double Beds
Non-Smoking
Check RatesClub Room 1 King Bed
Non-Smoking
Check RatesPrivate Accessible Room with King Bed
Non-Smoking
Check RatesPrivate Accessible with 2 Double Beds
Non-Smoking
Check RatesSenior Discount Accessible Room with King Bed
Non-Smoking
Check RatesSenior Discount Accessible with 2 Double Beds
Non-Smoking
Check RatesSenior Discount Business Accessible with King Bed
Non-Smoking
Check RatesSenior Discount Business Room with 2 Double Beds
Non-Smoking
Check RatesSenior Discount Business Room with King Bed
Non-Smoking
Check RatesSenior Discount Private Accessible Room with King Bed
Non-Smoking
Check RatesSenior Discount Private Accessible with 2 Double Beds
Non-Smoking
Check RatesSenior Discount Standard Room with 2 Double Beds
Non-Smoking
Check RatesSenior Discount Standard Room with King Bed
Non-Smoking
Check RatesStandard Double Room 2 Double Beds
Non-Smoking
Check RatesStandard Room 1 King Bed
Non-Smoking
Check RatesStandard Room with 2 Double Beds
Non-Smoking
Check RatesStandard Room with King Bed
Non-Smoking
Check RatesStandard Room, 1 King or 2 Double Beds
Non-Smoking
Check RatesSuite Private Accessible King Executive Living Space
Non-Smoking
Check RatesSuite with Separate Living Space King Bed
Non-Smoking
Check RatesSuite with Separate Meeting Space King Bed
Non-Smoking

Local Attractions

Charleston Historic District within 10 minutes, Tanger Outlet Mall 3 minutes (hotel offers complimentary transportation to outlet mall and area restaurants), Beaches, historic tours, museums, galleries, plantations, SC Aquarium and local parks, numerous golf courses nearby.

Verified Reviews of Charleston Plaza Hotel

Below are the verified reviews from guests that we have booked recently:
"Poor attitude from staff and amenities are missing."
Overall Score3.0/ 5
Staff has no desire to accommodate customers, rooms have been stripped of refrigerators and microwaves, bad attitudes all around from employees. I will not stay again or will the group of 10 other families we came with for a lacrosse tourney.
(Individual traveler, booked 1 room), from US flag
05-Jun-2014 Verified Review, stayed from Fri May 09 to Sun May 11 2014 at a $113.05 average nightly rate.
Response from Management on 14-Aug-2014:
Thank you for choosing the Charleston Plaza Hotel recently for your group's meeting needs. Firstly, please accept my apologies for the inconveniences you and your group were caused by my staff. I appreciate the time you took to share these concerns and for bringing them to my attention. I have met with our Front Desk Manager and shared your review for immediate attention and make changes where needed. Thank you again for your candid feedback and I would really appreciate you giving us another opportunity to make this right. We do hope to welcome you and your group back again soon. Please know that we will be starting a total hotel renovation very soon and that all the room issues will be addressed in short order!
"High School Approved!"
Overall Score5.0/ 5
The Innplace exceeded our expectations. The rooms were exactly as described, the breakfast buffet was amazing and the indoor pool was a definite plus for our group. Definitely a place to stay when visiting Charleston. Bring your high school groups for sure!
(Group coordinator, booked 15 rooms), from US flag
21-Apr-2014 Verified Review, stayed from Thu Apr 17 to Fri Apr 18 2014 at a $99.00 group rate.
Response from Management on 14-Aug-2014:
Thank you so much for your kind words! The Charleston Plaza Hotel strives to offer our guests, large and small, the best in hospitality and it sounds like we got it right! We hope to welcome you back in the future and stay tuned for news about our renovations!
"Welcoming for groups"
Overall Score4.0/ 5
This past weekend we had a large group of college kids stay here. The hotel accommodated us very well. The event space we rented was prepared well in advance of the time we needed it. The rooms were a bit outdated in some aspects, however that did not shape your experience.
(Group coordinator, booked 18 rooms), from US flag
14-Apr-2014 Verified Review, stayed from Fri Apr 11 to Sun Apr 13 2014 at a $119.00 group rate (11% discount).
Response from Management on 14-Aug-2014:
Thank you so much for your kind words! The Charleston Plaza Hotel strives to offer our guests, large and small, the best in hospitality and it sounds like we got it right! We are happy to share that we will soon be underway with renovations of our hotel. We are waiting for last final detail approvals and permitting, etc. We will be fully renovating the entire hotel including our sleeping rooms, public areas and meeting rooms. It will be a state of the art facility once completed. We hope that we will be able to welcome your groups back in the future and have you experience the NEW Charleston Plaza Hotel!
"Orchestra Field trip with 50 students and parents"
Overall Score5.0/ 5
Everything went great! The hotel was just what we needed. The best part for the students was the indoor pool and the best part for the directors was the fantastic room accommodations. The bed was super comfy and I loved the in room Starbucks coffee. Everyone loved the Moniker's Breakfast Nook inside the hotel and the wait staff was bar none! Even when one of the students got hurt at the pool the concierge was immediately available with bandages and antiseptic. I wish all of our hotel stays were this fantastic! Staying at the Innplace Hotel was a real treat. We booked 15 rooms total. In addition to our group, 3 other large groups were staying in the hotel and they still gave us individual, satisfactory service! I look forward to staying at Innplace Hotel again!
(Group coordinator, booked 15 rooms), from US flag
01-Apr-2014 Verified Review, stayed from Fri Mar 21 to Sat Mar 22 2014 at a $90.00 group rate (33% discount).
Response from Management on 14-Aug-2014:
Thank you so much for your kind words! The Charleston Plaza Hotel strives to offer our guests, large and small, the best in hospitality and it sounds like we got it right! We hope to welcome you back in the future and stay tuned for news about our renovations!
"Good budget"
Overall Score3.0/ 5
Nice hotel for the money. Outside a little dated but room was very comfortable for the money.
(Individual traveler, booked 1 room), from US flag
07-Mar-2014 Verified Review, stayed from Thu Mar 06 to Sat Mar 08 2014 at a $103.55 average nightly rate.
Response from Management on 14-Aug-2014:
Thank you so much for your kind words! The Charleston Plaza Hotel strives to offer our guests the best in hospitality and it sounds like we got it right! We are happy to share that we will soon be underway with our renovations of our hotel. We are waiting for last final detail approvals and permitting,etc. We will be fully renovating the entire hotel including our sleeping rooms, public areas and meeting rooms. It will be a state of the art facility once completed.

Customer Reviews of Charleston Plaza Hotel

3.0 out of 5.Based on 36 guest reviews, Average

Property Description

We welcome you and your group to experience the service, attention to detail and professionalism that we are known for. The Charleston Plaza Hotel is perfectly located with easy access to the Historic District (7 minutes), beaches (15 minutes), shopping (3 minutes) and tours. The Charleston Plaza Hotel is one of the closest full-service hotels to Magnolia, Drayton and Middleton Plantations and is steps away from the Tanger Outlet Mall. The hotel offers 289 sleeping rooms with flat screen televisions, granite vanities, complimentary internet access, 24-hour business center, onsite restaurant & lounge (serving breakfast and dinner), the area's only indoor/outdoor pool with pool cabanas, 24 Hour Fitness center, laundry facility and flexible, gorgeous banquet space.The Hotel offers complimentary transportation to/from the airport, transportation to the outlet mall and nearby restaurants. The hotel offers additional shuttle service into the historic district for a nominal fee and complimentary on-site parking.On behalf of the entire staff, we look forward to serving you and your attendees at our beautiful hotel!

Green Sustainability

Hotel wide recycling program.

Details / Other Expenses

Check In:3:00 PM
Check Out:12 Noon
Year of Last Renovation:2008
Floors:8
Rooms:289
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:289
Handicap Rooms:7
Suites:6
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:14 View Spaces
Meeting Space:10000 sq. feet
Banquet Space:Holds 500 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:1.0 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:5pm-11pm
Pool Info:
Indoor & outdoor pool area surrounded by live plantings, featuring cabanas and an ample supply of seating for year round enjoyment!
Policies / Expenses
Cancellation:
24 hours prior to arrival for individual reservations. Group cancellation is based on contract.
Nightly Parking:0
Typical Group Deposit:Negotiable
Total Taxes:13.50%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax:13.50%
Food and Beverage Tax:10.50%
Audio Visual Tax: 8.50%
Porterage Fee: 4.00 Per Person
Meeting Wireless Internet Fee:200.00 Per Day
Food and Beverage Service Charge:22.00%
Audio Visual Service Charge:22.00%
Banquet Bartender Fees:100.00 Per Function
Chef Attendant Fees:75.00 Per Function
Avg. Continental Breakfast Cost:10.95 Per Person
Avg. Buffet Breakfast Cost:15.95 Per Person
Avg. Plated Lunch Cost:18.95 Per Person
Avg. Buffet Lunch Cost:25.95 Per Person
Avg. Boxed Lunch Cost:17.95 Per Person
Avg. Plated Dinner Cost:29.95 Per Person
Avg. Buffet Dinner Cost:35.95 Per Person
Morning Break Cost: 8.95 Per Person
Afternoon Break Cost: 9.95 Per Person

Amenities / Features


Pet Friendly? Yes! Pets are allowed.
Dogs up to 60 pounds. No pet fee!


  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Clothes drying
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Internet - wireless
  • Jacuzzi
  • Kitchen facilities
  • Laundry facilities
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - outdoor
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • Terrace
  • Travellers cheques accepted
  • Voicemail

Airport & Shuttle Information

Airport located 3 miles from hotel. Hotel offers Complimentary Airport Shuttle, Tanger Outlet Mall and locations within a 3 mile radius. Complimentary motorcoach parking.

Local Shuttle Info: Historic District Shuttle for a very small fee! (sign up at front desk)Schedule 12 Noon, 3pm, 6pm, 9pm

Airport Shuttle? Yes! There is an airport shuttle.

Breakfast Information

We offer a full hot breakfast buffet for $12.95+ tax & tip and an A La Carte menu starting at $6.95+ tax & tip. We can arrange to have the breakfast included in the sleeping room rate!

Previously known as:
Innplace Charleston, Innplace Hotel Charleston Airport, Sheraton Charleston, Sheraton Charleston Airport Hotel, Sheraton Charleston Airport Hotels, Sheraton Charleston Hotel, The Sheraton Charleston Airport Hotel, The Sheraton Hotel North Charleston

Seasonality of Hotel Rates at Charleston Plaza Hotel

Rate fluctuations of Charleston Plaza Hotel

The chart above shows seasonality of prices for both group/meeting prices and the best individual traveler rates our system could find at the time the group bid was submitted. The most competitive group/meeting discount shown is 55.9% in January 2012 and the highest average individual rate is $199 in the month of April 2013. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Charleston Plaza Hotel in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Charleston Plaza Hotel

Below are the meeting, banquet, conference and event spaces at Charleston Plaza Hotel.

Feel free to use the Charleston Plaza Hotel meeting space capacities chart below to help in your event planning. Hotel Planner specializes in North Charleston event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
(Feet)
Size
(sqft.)
Banquet
5'/6'
Banquet Space Layout
Crescent
Crescent Tables Layout
Classroom
Classroom Meeting Layout
Hollow
Square
Hollow Square Table Layout
U-Shape
U Shape Meeting Layout
Boardroom
Boardroom Meeting Space
Convention
8'/10'
Convention Booth Layout
Theater
Theater Layout
Reception
Reception Desk for Meeting
Regist.
Desk
Registration Desk for Meeting
Carolina Ballroom115 x 53 x 166095440/550--325--------/--8001000--
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Carolina Ballroom

Salon A,B,C,F,G,H each can hold 30 banquet style and 24 classroom style. Salons D and E can hold 100 banquet style and 250 theatre style.
Room Type:
Ballroom
Total Size:
6095 Sq. Feet
Dimensions:
115 x 53 x 16 Ft.
Floor Level:
Ground Level
Power Outlets:
15
Columns:
0
Windows:
0
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Montague65 x 74 x 144810120/150--100605030--/--200275--
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Montague

Room Type:
General Meeting Room
Total Size:
4810 Sq. Feet
Dimensions:
65 x 74 x 14 Ft.
Floor Level:
Ground Level
Power Outlets:
12
Columns:
0
Windows:
6
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Boardroom One20 x 24 x 14480--/12--------14--/--------
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Boardroom One

Room Type:
General Meeting Room
Total Size:
480 Sq. Feet
Dimensions:
20 x 24 x 14 Ft.
Floor Level:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Boardroom Two20 x 36 x 14720--/40--24302530--/--40----
Close This

Boardroom Two

Room Type:
General Meeting Room
Total Size:
720 Sq. Feet
Dimensions:
20 x 36 x 14 Ft.
Floor Level:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Boardroom Three10 x 20 x 14200--/----------10--/--------
Close This

Boardroom Three

Room Type:
General Meeting Room
Total Size:
200 Sq. Feet
Dimensions:
10 x 20 x 14 Ft.
Floor Level:
1
Natural Light?:
Yes
Obstructions?
No
Built In Screens?
No
Built In Stage?
No
Built In A/V?
No
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • TV/VCR/DVD
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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