Apr 7, 2013
MississippiMama17, Minneapolis, Minnesota | Trip type: Family
Had I seen the neighborhood by daylight, I would not have stayed here with my two young boys as a single woman travelling alone.
Totally passable comfort and semi-friendliness. Awful...
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Had I seen the neighborhood by daylight, I would not have stayed here with my two young boys as a single woman travelling alone. Totally passable comfort and semi-friendliness. Awful color scheme circa 1970's. Salt water pool was fun for the boys. « less
Read management response to this review.
Management response from IHGCare, Guest Relations Manager
Dear MississippiMama17,
Thank you so much for your comments. I am delighted you liked our hotel pool. I would like to apologize if you found our hotel location less than satisfactory. We appreciate your feedback as this is our best resource for improving guest services.
If there is anything you need next time you stay with us, please do not hesitate to let us know.
Sincerely,
Zelyn N Case Manager IHGCare
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“Summer fun; winter excellence”
Mar 31, 2013
Drew S, Little Canada, Minnesota | Trip type: Business
this Hotel is a good destination in the Winter and an awesome one in the Summer. Staff are a cut above and really turn the charm. There is an attached...
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this Hotel is a good destination in the Winter and an awesome one in the Summer. Staff are a cut above and really turn the charm. There is an attached restaurant with some great server's. Carolyn and Patty are always friendly during the week and Donna makes everyone smile on the weekends. Marvin Drew really keeps the welcome coming; he steps in any role as needed; when the staff get busy He easily keeps the good vibes moving by switching into greeter; cab driver or even front desk receptionist. His leadership rallies the troops and the never let you feel that your presence is any other than appreciated. Overall; the staff make a good location into an outstanding Hotel. Worth a visit. « less
“stinky room, gypsum factory next door”
Mar 22, 2013
tombstone59, IL | Trip type: Friends getaway
dunno if the horrendous odor of the room was the fumes from the gypsum factory's continual smokey output or not. Initially thought about askin for different room but assumed entire...
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dunno if the horrendous odor of the room was the fumes from the gypsum factory's continual smokey output or not. Initially thought about askin for different room but assumed entire place smelled that way from the factory. Next morning found air freshner bag in the heater. guess it coulda been that. or the combo. or ? Don't remember room number but was on the side of the factory. factory noise and semi's in and out of the alley/roadway rite along side the hotel seemingly all nite. Staff was nice and breakfast spread was great. Room and hotel seemed well kept and clean. « less
Read management response to this review.
Management response from IHGCare, Guest Relations Manager
Dear tombstone59,
Thank you so much for taking the time to leave us your feedback, we value your loyalty to our brand and hotels. I am pleased to know that you find our hotel clean and well kept, breakfast great and staff nice. We constantly strive to provide an environment of comfort and value to our guests, therefore, we are happy you experienced it as such. Please accept my sincere apologies if your stay was negatively effected by the noise and smell from the neighboring factory. We are hospitality professionals who pride ourselves on delivering world class service and for that reason, your comments will surely be looked into.
We look forward to having the opportunity to host you in the near future to allow you to experience our commitment to quality and service.
Sincerely,
Krysllin G. Case Manager IHGCare
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“Great Stay at a great Price”
Jan 12, 2013
Red2770, Salem, Illinois | Trip type: Family
This was a great Hotel. Very quiet and clean. We stayed two nights with teenagers and had two suites. The bathroom was a bit small with the sink in the...
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This was a great Hotel. Very quiet and clean. We stayed two nights with teenagers and had two suites. The bathroom was a bit small with the sink in the living area but that was no big deal. The breakfast was excellent. Hot biscuits n gravy, eggs, bacon waffles. Usually the breakfast is bagels and muffins. The coffe was great with flavored creamer. We will stay again. « less
This hotel is just off I-29 with easy access to and from the interstate highway. The room was quiet in spite of being next door to a fairly noisy factory-type...
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This hotel is just off I-29 with easy access to and from the interstate highway. The room was quiet in spite of being next door to a fairly noisy factory-type building. The staff was friendly and helpful. The room was clean and, again, quiet, though a bit small. The bed was comfortable. The bathroom was in two parts with toilet and shower in one room and the sink in the main bedroom area. The breakfast was typical Holiday Inn Express with their automatic pancake machine, a couple of hot dishes as well as cereals and pastries. The scrambled eggs were well cooked and the ham was tasty. All in all the stay was of good value. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
15:00
Check Out:
11:00
Year of Last Renovation:
2010
Floors:
3
Rooms:
73
Corridors:
All Rooms Have Interior Hallways
Suites:
16
Room Windows:
Windows Don't Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
0.5 Mi
Dist. to 24hr Restaurant:
0.5 Mi
Dist. to Nearest Gym:
1.0 Mi
Policies / Expenses
Cancellation: Must cancel reservation by 6pm on day of arrival.
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard Room
One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Roll In Shower Non Smoking
One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Bed Executive Suite Nonsmoking
One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Bed Accessible Non Smoking
One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Ste Accessible Non Smoking
One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied while a microwave and refrigerator can be requested. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Bed Suite Nonsmoking
One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied while a microwave and refrigerator can be requested. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
1 King Bed Leisure Nonsmoking
One King Bed
Cable channels are offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A desk, complimentary newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn Express & Suites
Air conditioning
Alarm clock
Central location
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet is Complimentary
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Radio in room
Swimming pool - indoor
Telephone in all rooms
Telephone - Free local calls
TV - Free Cable
TV - Free HBO
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Holiday Inn Express & Suites
Mci airport is 15 minutes away, we dont offer a shuttle service but there are many opptions available to chose from
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"The bid feature of the website is cool. Instead of the buyer committing blindly to the seller, the seller has to accept the buyer's terms and provide a price. We love it." J.K. - Lansing, MI
"Kudos to Jackie, and many thanks to your service. I never would have known about that particular hotel, and even if I eventually did find it, it would have taken me days to accomplish what I did in 15 minutes with you. Now our entire group can look forward to a care-free stay at the perfect rate at the perfect location. I've never been this organized this far in advance of an event, so thanks for making me look good!" K.S. - Vancouver, WA
Based on 30 traveler reviews 
Value
“Pit Stop in the dark”
“Summer fun; winter excellence”
“stinky room, gypsum factory next door”
Two Double Beds Nonsmoking
Standard Room