This finely appointed property, is the ideal getaway for those who are partial to golf when on vacation. Ten spectacular golf courses are within five miles of this upscale resort. Spacious and luxuriously furnished 1-, 2-, and 3-Bedroom villas allow guests the freedom to relax in comfort and style. When they tear themselves away from the course, guests can enjoy the property's premium recreational facilities and panormaic views. Bask in the sunlit Kohala Coast and enjoy golf and activities the Big Island has to offer. Luxuriously designed living units with large living area. Located on the 15th fairway of the Waikoloa's Beach Course. Offers views of the mountains, lava fields, golf courses, and the ocean. Top of the line, on-site recreational facilities. Clubhouse with party deck and fitness center. Access to Waikoloa Beach Resort's facilities, private beach, upscale shopping/dining center, & health spas. New personal shopping service makes it possible to pre-stock your refrigerator before arrival.
Star Rating:
Local Attractions:
10 Spectacular golf courses are located within five miles. Waikoloa King's Shops. Hapuna Beach nearby.
What a fantastic place. Our 2 bdrm, 1700+ sq ft townhome was spacious, open, well appointed and beyond comfortable...and the housekeeping was courteous and timely. Our party of 4 adults...
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What a fantastic place. Our 2 bdrm, 1700+ sq ft townhome was spacious, open, well appointed and beyond comfortable...and the housekeeping was courteous and timely. Our party of 4 adults had more than enough room to find our own 'space' when needed, and the two lanai which opened onto the golf course gave us outdoor space to relax. The location is excellent - just minutes from the highway or local shopping...and the resort is only 20 minutes from the airport and 30 minutes from Kona. This resort was definitely a great place to stay...and we will return « less
“Beware families larger than 4”
Apr 4, 2013
bettinar620, Hudson, Ohio | Trip type: Family
Stayed for 3 nights March 2013 in unit 701. My family stayed in a 2 bedroom 2 bath unit that was supposed to accommodate 6 (2 adults, 3 teens and...
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Stayed for 3 nights March 2013 in unit 701. My family stayed in a 2 bedroom 2 bath unit that was supposed to accommodate 6 (2 adults, 3 teens and 1 child). The unit only had 1 king bed and 2 twins, no sleeper sofa and couch not large enough for a teenager. Management only offered air mattresses and told us we should have called before arriving to ensure a sleeper sofa or air mattress. Got a 1 twin air mattress the 2nd night and it deflated by morning. Our last night we got a queen air mattress and therefore enough beds for all, but no apology. Also we were late arriving (9pm) our first night and no one in reception area, just a lockbox and an envelope. Also had issues with drippy shower and unable to lower thermostat (locked at 74), and a bug in the kitchen. Had early checkout (6am) and no reception again just place keys in lockbox, still waiting for final charges. Follow up email from property apologetic and offered to reserve at another Aston property - never again. « less
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Management response from GMAstonWCV, General Manager
Aloha Betina,
As I have written twice to you and delivered an apology directly to you on the first night you arrived - I will say again in public forum - we are very sorry for the experience you had at our property.
Each unit is individually owned and some owners have put living room furniture in that does not have a sleeper sofa so we offer a complimentary air bed. I find neither of these options (sleeper sofa or air bed) to be right/comfortable for sleeping but we have most people accept either without a problem.
The drippy faucet could have been taken care of in a second. Bugs are just impossible in these tropics - they do not wanna be inside and we try our best to keep them outta our units. We have a very professional company service the property regularly for pests.
The unit you stayed in is a nice one - the owner just upgraded the beds - they were replaced just before you arrived. The dining room table is a bit small but the 2 bedroom units generally fit 4 people better than 6.
Our hours of operation are listed a lot of places - like on the website, our confirmations and pre-stay pieces and our staff is very good at letting late arriving guests know the check in proceedures for after hours. We do thousands of these every year and have very few problems - like less than 1%. That is not relevant - you had problems on the way in and out which is unnaceptable for us.
Having been in this industry for most of my life I know and have experienced times when a confluence of events befalls an unsuspecting guest and we get a review like yours. These reviews hurt us because they influence people who believe we are not guest service oriented and nothing could be further from the truth.
I really am not in the habit of making excuses: we were at 100% - no way to help; you shoulda booked a 3 bedroom unit, rooms are not "reserved" until a week or so out and that jigsaw puzzle does not work out for every one; no one guarantees any certain type of bedding (like bed size)... in the end we failed in our basic obligation to take care of you, make any problems go away, get the guest to leave happy.
I was the gentleman that actually spoke to you on the night you arrived when I was so apologetic and asked if you wanted me to come and set up an air bed for you. Your party agreed (as I heard when I was on the phone with you) you would make it through the first night and we'd take care of it in the morning. I am so sorry and just cannot believe that you then got an airbed that deflated - just horrible and not like our team. We throw airbeds away when they get an unfixable hole immediately (just bought 4 new ones today).
Thank you so much for the input - we will do our best to make sure this does not happen again.
Gregory Koestering General Manager Aston Waikoloa Colony Villas
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“Not a good value!”
Mar 14, 2013
bertababy, San Jose, California
Stayed in unit 2006. The first unit we were assigned was worse. Pathetic kitchen utensils, one scratched up Teflon skillet; mix and match Dinnerware and glasses. The place needs maintenance....
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Stayed in unit 2006. The first unit we were assigned was worse. Pathetic kitchen utensils, one scratched up Teflon skillet; mix and match Dinnerware and glasses. The place needs maintenance. Broken drawers, blinds, floor tiles. Linen shortages, dirty glass slider, broken and tired patio furniture. The staff tried but were working with limited supplies. Would not recommend this resort for the money. Cheaper better place available on the Big Island. « less
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Management response from GMAstonWCV, General Manager
Aloha Bertababy,
Thank you for your business. Thank you for your review. The Aston Waikoloa Colony Villas is a beautiful spot. All of the units are owned individually - most are very nice. I apologize that you had such a difficult experience and I will take a look at the unit you stayed in to make any necessary changes. It is unusual for a guest to have such a totally negative visit - that is not the service our team delivers every day.
We do appreciate your business and input - that feedback is the only way we can improve the product and the service.
With Aloha,
Gregory Koestering General Manager Aston Waikoloa Colony Villas
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“"Great place to stay at very reasonable price"”
Mar 10, 2013
WDMBearsfan, West Des Moines, Iowa | Trip type: Couples
My wife and I had a wonderful 15 day stay at the Colony Villas. I booked our stay directly with the owners who were fantastic to deal with. The unit...
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My wife and I had a wonderful 15 day stay at the Colony Villas. I booked our stay directly with the owners who were fantastic to deal with. The unit in bldg12 was a 2 bedroom 2 bath with a very nice layout right across from the pool area. It was nicely furnished with flat screens in every room and a comfortable king size bed. It had some minor issues such as loose floor tiles and missing grout but it was clean with a well equiped kitchen. We have stayed in Waikoloa Beach Resort before and would have to say that for the money we were extremely happy at the Colony Villas. Great location, beautiful & well maintained grounds, and a reasonable price = would definitely stay here again! « less
Read management response to this review.
Management response from GMAstonWCV, General Manager
Aloha Bears Fan,
Thank you for the kind review and the business. Aston does not own nearly all of the units on the Resort property but we do manage a bunch of nice ones. Having traveled extensively and visited lots of different kinds of properties - the experience even in a hotel with similar rooms varies by location and maintenance/upkeep. We do our best and the owners have stepped up in most cases and take care of the issues if our guests have any.
Appreciate you spreading the words about us and we hope you return in the future.
With Aloha,
Gregory Koestering General manager Aston Waikoloa Colony Villas
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“Units Vary-- we got a great one!”
Feb 21, 2013
Cookie064, Frankfurt, Germany | Trip type: Family
We enjoyed staying here very much. We were a family - teens, uncle, mom and dad-- and the layout of the unit accomodated everyone. Our particular unit was beautifully decorated,...
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We enjoyed staying here very much. We were a family - teens, uncle, mom and dad-- and the layout of the unit accomodated everyone. Our particular unit was beautifully decorated, we thought, with real artwork and gorgeous island furniture. The units have fully furnished kitchens and our unit also had beachtowels, beach mats, sand toys, and a drawer of games and books. Wifi was not working at first but a call to the support help desk fixed that in about 3 minutes. There are good gas grills for everyone's use and someone else cleans them every morning. Our unit had alarm clocks , a cordless phone, and a good V.Sasoon hairdryer. Water pressure was decent and we never ran out of hot water. People can all be getting ready at once without water temperature changing on your back. Beds were comfortable. Full sized washer and dryer came in handy. One review noted partying by locals at the pool on the weekends but we did not notice that. We did have 2 permanent families living next to our unit so not all units are for swhort term rent. Staff was friendly. We enjoyed DVD rentals and the pool. Went to the hula shows at the nearby upscale shopping center. There is a hiking/jogging path which leads to the beach (seemed pretty far to me, but I'm lazy- like, you wouldn't want to get started with your kids and expect to just stroll to the beach). We saw a lot of sporty people of all ages enjoying jogs or shuffles in some cases along the path. Housekeeping was pretty hit or miss-- one day she/he didn't clean any of the glass tables or mirrors, and one day they forgot coffee packets. So I started leaving a note: take out garbage, leave extra coffee and 2 boxes of laundry detergent, please clean glass table tops-- and then it was all done. The price is good for the amount of space and facilities, especially compared to a hotel room, if you have a family. Kahului beach (public beach) (by the Four Seasons nearby) is something to see-- sea turtles sun themselves on the sand! They lay there all lazy alongside the people! « less
Read management response to this review.
Management response from GMAstonWCV, General Manager
Aloha Cookie064,
Thank you for your business. Thank you for the kind words. We try our best and understand that service is EVERYTHING. Our product is very nice - and we do our best to meet any additional guest needs as they arise. I am so hppy we were able to assist with some issues you had and we hope you will recommend us and return in the future.
With Aloha,
Gregory Koestering General Manager Aston Waikoloa Colony Villas
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
2 Bedroom Fairway Villa
2 queen beds, or 1 king and 2 single beds, or 1 king and 1 queen bed. Golf course view. Private patio. 160 square meters (1,723 square feet). Desk. Separate sitting area. Sofa bed. Television with cable service. DVD player. Multi-line phone. Refrigerator. Microwave. Kitchen with stovetop, dishwasher, cooking utensils and kitchen linens. Coffee/tea maker. Clock radio. Hair dryer. Iron/ironing board. Handheld showerhead. Daily housekeeping available. Air conditioning. Rollaway beds and cribs (infant beds) available. Window opens. Non-smoking. Wireless Internet access (surcharge).
3 Bedroom 2.5 Bath Golf Villa
One king, one queen, and two twin beds. Spacious living room with sofa bed and separate dining area. Private patio with teak furnishings. 196 square meters (2,107 square feet). Master bath with separate tub and glass-enclosed shower. Kitchen with granite countertops, stove, dishwasher, full-size refrigerator, microwave, coffeemaker, dinnerware, and cookware. Washer and dryer. TV and DVD player. Wireless Internet access (surcharge).
3 Bedroom Fairway Villa
4 beds. Golf course view. Private patio. 196 square meters (2,107 square feet). Desk. Separate sitting area. Sofa bed. Television with cable service. DVD player. Multi-line phone. Refrigerator. Microwave. Kitchen with stovetop and dishwasher. Kitchen linens and cooking utensils. Coffee/tea maker. Clock radio. Hair dryer. Iron/ironing board. Handheld showerhead. Daily housekeeping available. Air conditioning. Rollaway beds and cribs (infant beds) available. Window opens. Non-smoking. Wireless Internet access (surcharge).
1 Bedroom Fairway Villa
1 queen and 1 sofa bed. Private patio. Desk. Separate sitting area. Television with cable service. Multi-line phone. Refrigerator. Microwave. Kitchen with dishwasher, stovetop, kitchen linens and utensils. Coffee/tea maker. Clock radio. Hair dryer. Iron/ironing board. Handheld showerhead. Daily housekeeping available. TV and DVD player. Air conditioning. Rollaway beds and cribs (infant beds) available. Window opens. Non-smoking. Wireless Internet access (surcharge).
1 Bedroom 2 Bath Golf Villa
One king or one queen bed. Golf course view. Private patio with teak furnishings. 93 square meters (1,000 square feet). Master bath with separate tub and glass-enclosed shower. Kitchen with granite countertops, stove, dishwasher, full-size refrigerator, microwave, coffeemaker, dinnerware, and cookware. Washer and dryer. TV and DVD player. Sofa bed. Wireless Internet access (surcharge).
2 Bedroom 2 Bath Golf Villa
One king and two twin beds or one king and one queen bed. Private patio with teak furnishings. 160 square meters (1,723 square feet). Spacious sunken living room with separate dining area. Sofa bed. TV and DVD player. Master bath with separate tub and glass-enclosed shower. Kitchen with granite countertops, stove, dishwasher, full-size refrigerator, microwave, coffeemaker, dinnerware, and cookware. Washer and dryer.
Amenities - Aston Waikoloa Colony Villas
Air conditioning
Alarm clock
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Fitness and health centre
Golf course on hotel grounds
Ice Maker
Jacuzzi
Kitchen facilities
Laundry facilities
Non-smoking rooms
Private bathroom in room
Refrigerator
Safe in rooms
Swimming pool - outdoor
Telephone
Television
Tennis court
VCR or VCP
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Aston Waikoloa Colony Villas
Keahole Airport is located 18 miles away.
Airport Shuttle? Sorry, no airport shuttle available.
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