9840 Pineville Matthews Rd., Pineville, NC 28134 United States (USA)
View Map 1-800-230-4134
2.5 Star Highway property
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3.5/ 5

Based on 63 guest reviews

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  • Indoor pool in hotel
  • Comp. Breakfast
  • The Avg. Group Saves 21.3%!
  • Fitness + Health Center
  • 75 rooms in property
  • Check-out: 11:00 am
  • Hotel has an eco-friendly policy
  • Group friendly rating of 10.0/10

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Local Attractions

Carolina place mall, Lowes motor Speedway, Carowinds theme Park, Douglas International Airport, Furniture Galleries, and SouthPark Mall Shopping & Business Park also close to the Light Rail to Uptown Charlotte.NEW we have just addded Dinner, Dinner Theater, Golf and Ladies Pampered Tickets add ons. Inquire for more info.

Verified Reviews of Quality Suites Pineville at Carolina Place Mall

Below are the verified reviews from guests that we have booked recently:
"Comfortable and Friendly"
Overall Score5.0/ 5
I booked this hotel for our school trip because the price was very competitive. Our stay was very enjoyable, the rooms were clean, the staff was accommodating and helpful, and the students loved the pool! I would definitely reccomend this hotel! We had a a great experience during our stay!
(Group coordinator, booked 14 rooms), from US flag
17-Mar-2014 Verified Review
"A good experience with a few issues."
Overall Score4.0/ 5
I think that the hotel met my expectations based on the Internet description, however I do have a few issues that I need to have addressed. 1)The staff was friendlier in person than when calling over the phone. I found some of the staff to be rude when my group called in to book their rooms. 2) One of my group members booked a room on the day of my event in person. Instead of taking the individuals information, a copy of another guest that was in my group information was used. This made it seem as if that one person had two rooms when in fact that group member only had one room. 3) The rooms were cleaned very late in the day. I left my room at 9 am returned after 3 pm and my room was not cleaned. I think that is unacceptable. I was inconvenienced by having house keeping clean my room while I was in the room. Overall, the property was good. The service was lacking a little bit which I think is most important in a service industry. The things I liked was overshadowed by the things I did not like. Leaving me with the thought that this was a good experience with a few issues.
(Meeting planner, booked 30 rooms), from US flag
17-Mar-2014 Verified Review
Overall Score5.0/ 5
Very clean, nice beds, yummy breakfast!
(Individual traveler, booked 1 room), from US flag
10-Mar-2014 Verified Review
"Rene, Thomas' sister"
Overall Score5.0/ 5
We reserved the hotel for a wedding and the reception. The experience was absolutely wonderful. I seldom write reviews but I would be remiss in not writing this review. The staff was superb. I especially want to say thank you, thank you and thank you to Ms. Rhonda and the new girl. They were simply outstanding. We are also owe a depth of gratitude to Ron and Desty. Thank you a point to mention because my experience at this hotel was exceptional, I will be staying at Quality Suites from now on!!! Kudos for a job well done!
(Group coordinator, booked 10 rooms), from US flag
28-Oct-2013 Verified Review

Customer Reviews of Quality Suites Pineville at Carolina Place Mall

3.5 out of 5.Based on 63 guest reviews, Average

Property Description

Our Hotel is Handicap Accessable, and our Rooms are equipped with a Refrigerator, Microwave Oven, and a Coffee Maker, and we do have Smoking/Non-Smoking Rooms available. We have a Heated Indoor Pool & a Exercise Workout Facility. Our Business Center is opened 24 hours, and our facility is Wireless Accessible in all areas, we offer a full hot Complimentary Buffet Breakfast, and is equipped with Meeting Room For your Meetings and Banquet Requests; also, we do offer a full 100% satisfaction guarantee. We are centrally located in the Pineville area, within 10 min proximity to the three Major Highways I-77, 485 and 85.

Green Sustainability

Reuse towel programRecycle all paper productsUse only china in our breakfast areaNo Paper/Styroform/No plastic ware

Details / Other Expenses

Check In:3:00 pm
Check Out:11:00 am
Year of Last Renovation:2006
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:65
Handicap Rooms:
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:1 View Spaces
Meeting Space:1100 sq. feet
Banquet Space:Holds 75 people
Dist. to Food/Bars:0.5 Mi
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:0.5 Mi
Pool Info:
Indoor Heated Pool 18 x 40Handicap Chair LiftNo DivingHours 9am to 10pmYear Round
Policies / Expenses
groups 2weeks 50% Deposit RefundIndividual Reservations by 6:00pm day of arrival, or will be charged 1 night's room & tax penalty for late cancellation.
Nightly Parking:0.00
Typical Group Deposit:50%
Total Taxes:15.25%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
State Tax: 8.25%
Occupancy Tax: 7.00%
Food and Beverage Tax: 8.00%
Additional Room Fees: 1.74 Per Night (Safe Warranty)
Food and Beverage Service Charge:16.00 Per Person
Audio Visual Service Charge:50.00 Per Function (rental)
Banquet Labor Fees:10.00 Per Hour (per person)
Banquet Bartender Fees:20.00 Per Hour
Avg. Buffet Breakfast Cost: 5.99 Per Person
Banquet Gallon of Coffee:30.00 Per Function (per pot)
Banquet Soda: 2.00 Per Person
Banquet Bottled Water: 2.00 Per Person
Banquet Reception w Hors d'oeuvres: 6.50 Per Person/Per Hour

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Travellers cheques accepted
  • TV room
  • Voicemail

Airport & Shuttle Information

we are approximately 15 minutes away from the Charlotte Douglas Airport. For Your Travelling Directions please take Hwy 77N to Hwy 485E-Pineville exit 64-B. off exit turn right, Hotel is on your right 1/4 mile after you pass the Carolina Place Mall,before the I-HOP Restaurant.

Local Shuttle Info: Limo service available prices subject to change

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Quality Suites Pineville, Quality Suites Pineville at Carolina Place

Seasonality of Hotel Rates at Quality Suites Pineville at Carolina Place Mall

Rate fluctuations of Quality Suites Pineville at Carolina Place Mall

The chart above shows seasonality ofprices for both group/meeting rates and the best individual traveler rates our rate checker could find at the time the group/meeting offer was placed.The most competitive group rate shown is 50.1% in December 2012 and the highest average individual rate is $247 in the month of September 2012. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Quality Suites Pineville at Carolina Place Mall in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Quality Suites Pineville at Carolina Place Mall

Below are the meeting, banquet, conference and event spaces at Quality Suites Pineville at Carolina Place Mall.

Feel free to use the Quality Suites Pineville at Carolina Place Mall meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Pineville event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
Ben Robbinette500 x 500 x 9100040/--5842242924--/--6060--
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Ben Robbinette

If you plan on a banquet you can either bring own food or let us help find you a caterer!
Room Type:
General Meeting Room
Total Size:
1000 Sq. Feet
500 x 500 x 9 Ft.
Floor Level:
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Projection Equip.
  • WIFI Internet
  • Podium
  • Microphone
  • White Board
  • Flip Chart
  • Air Conditioning
Half Day Rental:
$225.00 USD
Full Day Rental:
$375.00 USD
Evening Rental:
$250.00 USD
24 Hr. Hold Rental:
$50.00 USD
Ben Robbinette Meeting Space Thumbnail 1
Ben Robbinette Meeting Space Thumbnail 2
Photo of Ben Robbinette

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