In front of the train station, at only 5 minutes walking distance from the city center, near public transportation and the airport shuttle Marseille-Provence, the Holiday Inn Express Marseille Saint Charles is perfectly located.
This new 3 stars hotel (Open in March 2010)also offers 2 meeting rooms, 6 breakout rooms, and a private car park.
Perfect for a business trip, Holiday Inn Express Marseille Saint Charles is also a great place to spend your holidays.
Breakfast is complimentary and children under 18 can share their parents' room at no extra charge. Come discover this new peaceful oasis in the center of Marseille.
Hotel Reviews for Holiday Inn Express Marseille Saint Charles
4.0out of 5Based on 239 guest reviews, Very Good
Based on 283 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
97
Very Good
141
Average
35
Poor
5
Terrible
5
Most Recent Traveler Reviews:
“Convenient and Value”
May 16, 2013
ashisharchitect, New Delhi, India | Trip type: Friends getaway
Centrally located, and close to the main train station, Holiday Inn Express Marseille, delivers. No fuss property, quick check in, clean, not spacious but efficient room, windows open which is...
more »
Centrally located, and close to the main train station, Holiday Inn Express Marseille, delivers. No fuss property, quick check in, clean, not spacious but efficient room, windows open which is a great plus. Stay includes breakfast, which makes it more attractive, also has a outdoor sitting/eating area. Rooms on the higher floor have nice view, but since we wanted a smoking room so had to forgo that- Smoking rooms only on the lower floor. Pros: Good budget accommodation inclusive of breakfast, with parking facility! Cons: None, perhaps just a room with a view! Overall, a VFM place, you won't remember you stayed at six months down the line for either good or bad! « less
Read management response to this review.
Management response from Stéphanie MERLIN, Director of Sales
Dear ashisharchitect, Thank you for having chosen Holiday Inn Express Marseille St Charles for your last stay in Marseille. We are happy to learn that you have enjoyed your stay with us. Regards, Stéphanie MERLIN Sales Manager
« hide
“Convenient to the train station; simple and basic”
May 11, 2013
parisfornia, Paris | Trip type: Family
This is perfect if you are a single person staying 1 night for a business meeting or a couple catching a train. There is not a lot around the hotel...
more »
This is perfect if you are a single person staying 1 night for a business meeting or a couple catching a train. There is not a lot around the hotel except for pizza or takeaway places. There is also a grocery store next door to stock up on water, snacks, etc.. I stayed here 4 nights with my 2 young children and found the room to be very basic. Our room was considered a triple but it was small with a full size bed and a single fold-away bed taking up the whole room. There is no actual closet or drawers, just a wall unit with hangers. I think this is standard for the Holiday Inn Express. During the day, the room would get very warm and this was in mid -May. The air conditioner was non-existent. You can only open the window a crack so there was no air circulating. Request a room not facing south. Breakfast is included which is convenient but don't expect too much. The croissants looked very flat and sad, the cheeses, cold cuts, and juices very industrial quality. « less
Read management response to this review.
Management response from Stéphanie MERLIN, Director of Sales
Dear parisfornia, Many thanks for sharing your experience with us. we are sorry to discover that our hotel did not fulfill all your expectations First of all, you are true the size of the closet is an Holiday Inn Express' standard. Then, I inform you that the A/C system has been put in service last Monday. We take good note of your comments regarding our breakfast. Best Regards,
Stéphanie MERLIN Sales Manager
« hide
“Not very helpful and location not ideal for tourism”
May 9, 2013
Pierre L, Paris, France | Trip type: Family
I had quite a bad experience at Holiday Inn Marseille. I had booked a double bed room (for 4) on IHG priority club, and I added in the special comment...
more »
I had quite a bad experience at Holiday Inn Marseille. I had booked a double bed room (for 4) on IHG priority club, and I added in the special comment section that we needed an extra baby bed for a 6 months old baby. This is not an uncommon request and it has always worked for us in the past. When we showed up in the lobby we were told that it was impossible to had the baby bed and we were "kindly" offered to book a second 100€ room... basically for our 6 month old alone. The hotel manager was very obnouxious and made no effort whatsoever in helping us find an appropriate solution. We ended up finding a family room at Quality Inn price of one Holdiay Inn room so we cancelled cancelled our initial reservation. Quality Inn ended up being much more appropriate for us as it is 3 min walk from vieux-port which is the Central point of the city. One ought to know that the Holiday Inn Saint-Charles in not in a very attractive part of town. Unless you have an early train or work in that area at don't see much reason to select this location. « less
Read management response to this review.
Management response from Stéphanie MERLIN, Director of Sales
Dear Pierre L, We are sorry to learn that you had a bad experienced with us. We inform you that for security purpose the maximum capacity in room is limited to 4 people. We can't circumvent the law. My colleague did his best to help you to find the best solution. Once again we do apologize for this misunderstanding. Best Regards,
Stéphanie MERLIN Sales Manager
« hide
“Great hotel convenient for exploring Provence”
Apr 28, 2013
Barbara H, York, United Kingdom | Trip type: Friends getaway
The hotel is very conveniently situated opposite the railway and bus station and so is perfecxtly placed for day trips exporing he nearby towns of Arles and Aix en Provence...
more »
The hotel is very conveniently situated opposite the railway and bus station and so is perfecxtly placed for day trips exporing he nearby towns of Arles and Aix en Provence - both well worth visiting.The hotel is modern and exceptionally clean and very welcoming providing a good cold buffet breakfast There is a small bar and they do some food - but having tried the food twice its not great. There are other options jstacross the road in the station where all the usual fast food suppliers are situated. The staff were lovely all willing to please. Our room was exactly what we expected from a Holday Inn Express - we were on the 7th floor and it was extremely quiet given its position on a busy road by the station.I wasa little diappointed not to have been offered an upgrade through my loyalty scheme. The surrounding area isnt great but stick to the main roads and you wll be absolutely fine - it is however a good 20 minutes walk downhill to the marina which inevitably means a long uphill walk going back. There is a nicely furnishd terrace at the hotel but the view is the back of some ather shabby buildings - it needs a bit of landscaping and its a pity there isnt a terrace on a higher floor to make the most of the views over Marseilles. « less
Read management response to this review.
Management response from Stéphanie MERLIN, Director of Sales
Dear Barbara H,
Many thanks for having taken the time to share your experience with us. We are happy to read that you have spent a nice stay with us. Regarding your upgrade, we do our best to reward our customer loyalty but when we are fully booked it is complicated. We are sorry that you did not liked our light meal service. We will do our best to improve this service for your next stay. At the moment, the view from the terrace is not amazing because the are building an university library...But it will be better very soon.
Best Regards, Stéphanie MERLIN, Sales Manager
« hide
We stayed at this hotel from 10-19 April. Highly satisfied. Very modern ,located opposite railway station and only 2 stops from Vieux Port. Room spacious and clean, Good bed.
Very...
more »
We stayed at this hotel from 10-19 April. Highly satisfied. Very modern ,located opposite railway station and only 2 stops from Vieux Port. Room spacious and clean, Good bed. Very good Buffet breakfast- what more could you want? We wanted to visit other places in Provence and this was effortless. The station also has some useful Shops! Perfect. To be highly recommended. « less
Read management response to this review.
Management response from Stéphanie MERLIN, Director of Sales
Dear Carol, Many thanks for your recent stay with us. We are happy to discover that you have liked our hotel, its services and its location. Regards, Stéphanie MERLIN, Sales Manager
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: For individual : No charge before 16:00 on the arrival date, after the first night will be charged
No show : The first night is charged
For groups:
? No cancellation fee until 4 weeks before the arrival date
? 50% between 28 days and 08 days for parti
Nightly Parking:
11 €
Typical Group Deposit:
50%
Total Taxes:
5.50%
Total Misc Fees:
$1.00 USD (mandatory resort fees/taxes)
City Tax:
1.00 Per Person (Per Night)
Parking Fee:
11.00 Per Night
Porterage Fee:
2.50 Per Item (Per way)
Additional Person Fee:
25.00 Per Person (From the third person)
Room Types - Holiday Inn Express Marseille Saint Charles
One Queen Bedroom With Terrace And View Non Smoking
One Queen Bed
This room measures 20 square feet (2 square meters). Get a good night's sleep with a pillow menu, signature bedding, and cotton linens. The private bathroom has a shower, as well as a hair dryer. Complimentary wireless Internet access keeps you connected, and the LCD TVs offers satellite channels. A coffee/tea maker is supplied. A laptop-compatible safe, a desk, and an iron and ironing board (on request) are among the conveniences offered. This room is Non-Smoking.
Standard Room
One Bed
Get a good night's sleep with a pillow menu, signature bedding, and cotton linens. Complimentary wireless Internet access keeps you connected, and the LCD TVs offers satellite channels. A coffee/tea maker is supplied. The private bathroom has a shower, as well as a hair dryer. A laptop-compatible safe, a desk, and an iron and ironing board (on request) are among the conveniences offered. This room is Non-Smoking.
One Queen Bed Panoramic View Non-Smoking
One Queen Bed
This room measures 20 square feet (2 square meters). Get a good night's sleep with a pillow menu, signature bedding, and cotton linens. The private bathroom has a shower, as well as a hair dryer. Complimentary wireless Internet access keeps you connected, and the LCD TVs offers satellite channels. A coffee/tea maker is supplied. A laptop-compatible safe, a desk, and an iron and ironing board (on request) are among the conveniences offered. This room is Non-Smoking.
Superior
One King Bed
Get a good night's sleep with a pillow menu, signature bedding, and cotton linens. Complimentary wireless Internet access keeps you connected, and the LCD TVs offers satellite channels. A coffee/tea maker is supplied. The private bathroom has a shower, as well as a hair dryer. A laptop-compatible safe, a desk, and an iron and ironing board (on request) are among the conveniences offered. This room is Non-Smoking.
One Queen Bed And Single Sofa Nonsmoking
One Queen Bed or
One Sleeper Sofa Bed
Get a good night's sleep with a pillow menu, signature bedding, and cotton linens. Complimentary wireless Internet access keeps you connected, and the LCD TVs offers satellite channels. A coffee/tea maker is supplied. The private bathroom has a shower, as well as a hair dryer. A laptop-compatible safe, a desk, and an iron and ironing board (on request) are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn Express Marseille Saint Charles
Air conditioning
Alarm clock
Baggage storage facilities
Complimentary breakfast
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Diners Club
Electronic key card
Elevator
Express Check-Out
Garage
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Laundry facilities
Licensed bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Private car parking
Radio in room
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyPets welcome
Free
Testimonials: Why use Hotel Planner?
"I had not known of your service, absolutely love it, and will begin using it from now on to book our soccer tournaments. Thanks tons!!!" K. H. - Jonesboro, AR
"What a wonderful website! I plan several trips during the year and this has made my work much easier! I plan on recommending this site to everyone who travels!" S.C. - Norfolk, VA
Based on 283 traveler reviews 
Value
Cleanliness
“Convenient to the train station; simple and basic”
“Not very helpful and location not ideal for tourism”
“Good value”
One Queen Bedroom With Terrace And View Non Smoking
Standard Room
One Queen Bed Panoramic View Non-Smoking
Superior