Mar 27, 2013
regerton, Bath, Canada | Trip type: Family
We had a guaranteed reservation, which was required as because of traffic we arrived late. We did not receive the room booked no explanation given. Room was reasonably clean but...
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We had a guaranteed reservation, which was required as because of traffic we arrived late. We did not receive the room booked no explanation given. Room was reasonably clean but beds were not Queen but very small double . The side of the hotel we were given was very noisy and the people were standing outside rooms very late. Shower would not work , water only came into the bathtub. Did not stay for breakfast so cannot comment on quality. We will not be staying at this hotel again. « less
“Stinky Room”
Mar 19, 2013
Nancy L, Upstate NY | Trip type: Family
Because of a great experience with another Quality Inn on I-95 during our trip to Florida, we stopped at this one for the night. Definitely not a great stay. The...
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Because of a great experience with another Quality Inn on I-95 during our trip to Florida, we stopped at this one for the night. Definitely not a great stay. The staff was welcoming and even had a "fresh baked" cookie for us upon our evening arrival. When asked about a pizza place, they had Domino's coupons--worked for us! We got to our room and it had a nasty odor. One of the queen beds had a comforter with a large odd stain on the duvet cover (brownish yellow--yuck). The bathroom was tiny and the door just barely missed the toilet when opening and closing. Whatever, we were tired. Well it was NOT a quiet night sleep. Our room was on the side toward the highway and it was very loud all night. The continental breakfast in the morning was stocked ok and there were plenty of tables and chairs for all the guests. oh, free wifi worked fine « less
“No Stay but had to Pay!!!!!!!”
Feb 5, 2013
Carlnmair, Pittston Township | Trip type: Family
On Jan.3rd of this year, my wife and I were traveling to Florida for our annual visit. We were looking for a hotel for the nite. My wife started calling...
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On Jan.3rd of this year, my wife and I were traveling to Florida for our annual visit. We were looking for a hotel for the nite. My wife started calling hotels from the car while traveling. One hotel she called and told the woman, her name was Jessica, that she was only checking on prices and would call back if interested. The woman gave my wife a reference number which my wife stated to her she didn't need because we were only checking rates. My wife didn't even write the number down because we were not interested in booking at that time. As it turned out she found a better rate at a Comfort suites and we booked our room there for the night. After arriving in Fl. I checked my account with my Credit Union online and found we had been chg'd for a room at the Quality Inn in Roanoke, NC. This is the one that gave my wife the ref#. I called the hotel and indicated they made a mistake because we didn't make a reservation at the hotel. I spoke to the same woman who talked to my wife. She stated that she gave my wife a ref# , so this booked the room. I told her we did not know that if she gave us a ref# that booked a room. I also indicated to her that when my wife called, she was only calling for rates. She stated that it didn't matter because when she gave my wife the reference that booked the room. After some discussion the woman offered to give us half credit. I indicated that we should get full credit because we didn't book any room. She became very arrogant at this point and told me that was her policy and she wasn't going to do any more for me. I insisted I wanted full credit and asked for her full name because I was going to take this much farther . At that point she hung up the phone. I have since sent 3 emails and made on phone call to customer service at Choice Hotels and was told they would call me back . I spoke to an Eric on Jan 18th and he stated he would get back to me in 7 days. Nothing to date. Hope this doesn't happen to anyone else. Make sure you don't get a reference number when you are only lookiong for rates. « less
“Average hotel, but not bad”
Oct 15, 2012
tish804 | Trip type: Couples
The beds were comfortable and clean. The bathroom is very small, but it was clean. The housekeeper forgot to put towels in the room, and when I called the front...
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The beds were comfortable and clean. The bathroom is very small, but it was clean. The housekeeper forgot to put towels in the room, and when I called the front desk they didn't offer to bring them. I had to go up and get the towels. They should really work on customer service, but not a bad night's sleep, and the room was clean. That's the most important thing. I didn't try the breakfast so I can't comment. I would stay again. « less
Read management response to this review.
Management response from qirrgm, Manager
We do appreciate the feedback you provided and I do apoligize the towels were not brought to your room. I hope this does not prevent you from staying with us in the future.
« hide
“Pet Friendly”
Oct 3, 2012
MaryMacTree, Daytona Beach, Florida | Trip type: Family
Great Price Under 90 after all the Taxes and Fees. With a Pet. Nice and Clean. Free Wifi. We had a room with 2 double beds A microwave and fridge.Also...
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Great Price Under 90 after all the Taxes and Fees. With a Pet. Nice and Clean. Free Wifi. We had a room with 2 double beds A microwave and fridge.Also Blow dryer, Coffee Maker, Iron & Board. The Room was Fresh smelling which was Great. No yucky Old smoke Smell. AAAAA++++ « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Standard King Smoking 2 person Sofabed
One King Bed or
One Sleeper Sofa Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Smoking.
Standard 2 Doubles Non Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
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Based on 21 traveler reviews 
Value
Rooms
“very dissapointed”
“No Stay but had to Pay!!!!!!!”
“Pet Friendly”
Standard King Non Smoking2personSofabed
Standard 2 Doubles Non Smoking