Our 138 guest rooms and suites are amongst the most spacious and luxurious in Cambridge. The largest in their class, they are exquisitely appointed with contemporary furnishings, upscale bedding and signature amenities.
Each room type has been furnished to suit business travelers or the modern family while staying at our hotel.
Our guest rooms and suites all include wired & wireless internet connections, executive work desks, 24 hour access to our business centre and fitness facility, as well as individual climate control, complimentary local and 1-800 telephone calls, 27" flat screen television, iron & ironing board, in room coffee and tea making facilities, fog free mirrors, and opening windows.
Stay steps away from Cambridge's local businesses, shopping and creative dining experiences; and within minutes of antiques shops, major local companies, family adventures, and plenty of challenging golf courses.
Star Rating:
Local Attractions:
African Lion Safari, Kitchener Auditorium, Centre in the Square, Bingemans
Hotel Reviews for Cambridge Hotel & Conference Centre
4.0out of 5Based on 65 guest reviews, Very Good
Based on 126 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
68
Very Good
41
Average
8
Poor
7
Terrible
2
Most Recent Traveler Reviews:
“First Time -- Will be Back!”
May 2, 2013
wixxON, Barrie, Canada | Trip type: Business
Definitely a great spot to stay. Close to shopping and restaurants. Extremely helpful staff, when asked if we could see a room before booking, Matthew Look took the time -...
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Definitely a great spot to stay. Close to shopping and restaurants. Extremely helpful staff, when asked if we could see a room before booking, Matthew Look took the time - he was training a new staff member- to take us up to have a look. We had a king jr suite and it was spacious and very comfortable. Will be coming back here to stay the next time we have a reason to be in the area. The restaurant was well staffed with helpful and pleasant servers, really enjoyed our breakfast. « less
Read management response to this review.
Management response from Billie-Anne Arthur, General Manager
Thank you so much for writing this review of the Cambridge Hotel & Conference Centre on Trip Advisor! It sounds like you had very nice time during your stay and I couldn’t be more thrilled to hear it! We have made some improvements to our breakfast buffet recently so any feedback we receive is much appreciated. I look forward to when you return to the area so that we can welcome you back to the hotel again!
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“Very nice and accomodating”
Apr 26, 2013
Lauren M, Toronto, Canada | Trip type: Business
We booked a meeting room for a group of 20. When we arrived a bit rushed we were promptly ushered into the room so that we could start to set...
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We booked a meeting room for a group of 20. When we arrived a bit rushed we were promptly ushered into the room so that we could start to set up. They were quick and pleasant on the front desk. Our server came into the room to make sure we had everything we needed and followed up after the event to confirm if we needed any help. The location is great, right off the 401 highway, so its easy to find. Feedback from our guests was also very positive. Washrooms were amazingly clean. I would not hesitate coming back.. « less
Read management response to this review.
Management response from Billie-Anne Arthur, General Manager
Thank you for taking the time to post your comments regarding your recent experience at the Cambridge Hotel & Conference Centre on Trip Advisor! I am glad to hear that your meeting was successful and that our team was friendly and helpful. We also take great pride in the cleanliness of our entire hotel and it is always nice to hear when our diligence is noticed and appreciated by our guests! Hearing that you had a positive experience at the Cambridge Hotel makes what we do on a day-to-day basis worthwhile, so thanks again for your comments! We hope to see you at the hotel again in the future!
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“Enjoyable stay - great hotel for business travellers”
I stayed this hotel on a business trip. Hotel was easy to find as it is right off the highway but no so close that it disturbs your sleep. Service...
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I stayed this hotel on a business trip. Hotel was easy to find as it is right off the highway but no so close that it disturbs your sleep. Service at front desk was great. Check-in was easy. Room was large with two queen beds and good natural light too. Refrigerator, microwave, and coffee maker were in the room. Very clean and big bathroom. Breakfasts were provided with my conference but my family enjoyed the scrambled eggs and toast each morning. Individual costs of these items were cheaper than the buffet price. We had supper in the restaurant twice and I enjoyed both. The hotel was not full at the time as it was mid-week and I did notice that it got busier by Friday. Shopping is across the street and mall is down the same street so easy to get to. There is no pool at this hotel. Not a problem for me but if you're bringing your family you might be looking for one. All in all I enjoyed my stay here and would recommend it. « less
Read management response to this review.
Management response from Billie-Anne Arthur, General Manager
Thank you so much for writing this review of the Cambridge Hotel & Conference Centre! I am so happy you enjoyed your breakfast and dinner in The Bruce Restaurant and found the rooms to be clean and spacious. I have to agree that our location is definitely one of the many highlights of our hotel - with the Smart Centre outlet shopping within walking distance and the Cambridge Centre Mall less than a 5 minute drive down the street it is easy to find something to do around here!
I hope we will have the pleasure of welcoming you back to the Cambridge Hotel soon!
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This an independently run hotel not affiliated with any hotel group. The weekend we stayed it there was some huge convention and the hotel was almost fully booked. We had...
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This an independently run hotel not affiliated with any hotel group. The weekend we stayed it there was some huge convention and the hotel was almost fully booked. We had 3 meals at the restaurant and the service was inconsistent due to the high volume of people at the hotel.
The hotel looked to be well upkept at the lobby level. Rooms are also the same. However, we found that our bathroom tub did not appear to be cleaned very well - very disappointing. We also asked for 4 extra pillows and were told that we could only have 2. Again maybe due to the high volume of people staying at the hotel that weekend, there were inconsistencies at this property.
There is a small exercise room at the lower level of the hotel. Unfortunately, there is no indoor pool.
Our standard room had a small fridge and microwave - nice additions to standard rooms. Unfortunately, the duct tape placed around the heating/air conditioning unit degraded the upscale feel of the room. Beds were comfy and the rest of the decor, furniture gave the standard room an above average look and feel for a standard room.
The almost sold out weekend of my stay probably caused the inconsistencies in service, friendliness and cleanliness. The hotel should have had more staff come in to accommodate the high volume, as I will most likely not stay at this property again when I am looking for accommodations in the tri-county area. « less
Read management response to this review.
Management response from Billie-Anne Arthur, General Manager
I would like to begin by saying thank you for taking the time to share your experience at The Cambridge Hotel and Conference Centre in such detail. We are always eager to hear feedback from our guests, whether is be positive or constructive. We use all guest comments to help us improve our product and level of service and your comment has pointed out specific areas where we can do just that!
I am happy to hear that you enjoyed certain aspects of our hotel. We have recently upgraded our bedding and added fridges and microwaves to all of our standard rooms and it is good to know that these updates are being noticed and appreciated by our guests.
I am very sorry that you felt our level of service, cleanliness and friendliness was inconsistent. Our goal is to deliver the highest level of service to everyone one of our guests no matter what our business levels are, and it appears that we failed to deliver in some areas over that busy weekend. I can promise you that all of your concerns have been addressed by me personally and actions have been taken to improve our guest’s experience.
Thank you once more for reviewing the Cambridge Hotel, and we do hope to be able to welcome you back again soon.
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“A well run hotel”
Apr 13, 2013
furnacemaker, Cambridge ON | Trip type: Solo travel
Because of a recent house fire, my insurance company have put me up at this hotel on a long term basis. Staying in one place for a long time, gives...
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Because of a recent house fire, my insurance company have put me up at this hotel on a long term basis. Staying in one place for a long time, gives one the chance for a considered opinion of the hotel.
I have nothing but positive things to say really. Every staff member is helpful, courteous, patient, and responsive. Nothing is too much trouble and one gets the very strong feeling that none of this is forced. They are clearly well trained, but seem happy in their jobs, and are too genuinely attentive for this merely to be company policy. The staff obviously seem to like their work in be in the right field of endeavor
My room is always spotlessly clean, and tidy, and this is not easy considering the fact that since I am staying long term and run a business, I tend to have lots of papers around. Things are not disturbed, and yet the staff are able to work around it.
For the typical traveller too the location is excellent just a few hundred metres from 401.
Very occasionally late on a Saturday evening after a happy wedding party or a sporting event there can be faint sounds heard...but after all this is a place of business and not a morgue. Staff are also very concerned and keep a close reign on things at busy times. They are ever vigilant as well as always helpful.
Nobody wants to be unable to live at home, but frankly I feel very fortunate to have been put up and such a well run hotel.
Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TVs is offered for your entertainment. The in-room kitchenette includes a refrigerator, a microwave, and a coffee/tea maker. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Deluxe Room One Queen Bed
One Queen Bed or
One Sleeper Sofa Bed
Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Traditional two queen room
Two Queen Beds
Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TVs is offered for your entertainment. A coffee/tea maker is supplied. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Executive Studio
One King Bed
Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TVs is offered for your entertainment. The in-room kitchenette includes a refrigerator, a microwave, and a coffee/tea maker. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Mini suite
One Queen Bed or
One Sleeper Sofa Bed
Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TVs is offered for your entertainment. The in-room kitchenette includes a refrigerator, a microwave, and a coffee/tea maker. The private bathroom has a shower/tub combination, as well as designer toiletries and a hair dryer. A safe, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Cambridge Hotel & Conference Centre
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Currency exchange
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Kitchen facilities
Laundry facilities
Licensed bar
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shop
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyWe are pet friendly. There is a one time cleaning fee of $50.00 per stay.
Airport & Shuttle Information - Cambridge Hotel & Conference Centre
YKF - 15 KM
YYZ - 65 KM
Airport Shuttle? Sorry, no airport shuttle available.
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