May 9, 2013
ccg001, Urbandale, Iowa | Trip type: Family
I debated giving the property a 4, as it is a bit of an older property and perhaps could use some updating, but then thought to myself - why? It's...
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I debated giving the property a 4, as it is a bit of an older property and perhaps could use some updating, but then thought to myself - why? It's got everything you need, the people are friendly, and the rooms are still in great condition. The room setup was fantastic (much like you would expect a 1 bedroom apartment to be designed), and it was very convenient when we had family visit us in the room. The living space is fairly large, with plenty of seating, the kitchen is very functional, and I love the way the bedroom and bathroom were separated from that front space (the bedroom was also quite spacious by the way). I slept great, and the breakfast was really wonderful. Would you feel a little more excited if you walked in and saw brand new cupboards and fixtures, etc? I imagine so, but things were clean and well taken care of, and we had a great stay! « less
“Gotta Love Homewood Suites”
Apr 27, 2013
Robert S, Berwick, United States | Trip type: Family
Homewood Suites provided us with all of the comforts of home. The suites are spacious and have all of the amenities of home (kitchen area, living room, 2 TV's etc.)...
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Homewood Suites provided us with all of the comforts of home. The suites are spacious and have all of the amenities of home (kitchen area, living room, 2 TV's etc.) for a very reasonable price. The hotel breakfast and dinner area is spacious and attractive and centers arond a beautiful stone gas fireplace. We felt quite "at home" and will seek out these accommodations in the future. « less
“Nice place overall”
Apr 22, 2013
Chuck S, Lynnwood, Washington | Trip type: Business
Spent 3 nights in the Homewood Suites located @ Overland Park in Kansas and it was everything that one would expect. The room (2 queen suite) was spacious with full...
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Spent 3 nights in the Homewood Suites located @ Overland Park in Kansas and it was everything that one would expect. The room (2 queen suite) was spacious with full kitchen, living area and separate bedroom and bathroom. Beds were comfortable and 5 pillows on each one was more than enough. there is a DVD player in the living area and hotel provides free movies in the lobby to take to the room.
Each night in the lobby there was an evening reception with complimentary beer/wine and dinner which the menu is posted on your fridge in the room so you can decide to eat in or go dine out. Food was very good! Morning was a complimentary breakfast with usually scrambled eggs/sausage and also continental style as well. Very good selection.
Pool was still closed for the season but its location on the outdoor patio would be perfect had the weather been warmer. Business center was convenient. Staff very friendly..
Mar 24, 2013
Mary1675, Wichita | Trip type: Family
On the plus side, we had a good size suite with a comfortable bed in a quiet location. The negatives include a seemingly unfriendly worker at the front desk upon...
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On the plus side, we had a good size suite with a comfortable bed in a quiet location. The negatives include a seemingly unfriendly worker at the front desk upon our arrival, and our room was in much need of updating. The breakfast selection was excellent, though the "hot" foods were barely warm. Overall, it was okay. But why settle for okay? With so many choices available in the area, I probably wouldn't stay here again. « less
Read management response to this review.
Management response from kimberlytwhite, General Manager
Dear Mary1675,
Thank you so much for your comments. I appreciate the review of your recent experience at Homewood Suites Kansas City-Overland Park. I'm sorry that you had a disappointing stay and that the level of customer service during your stay was not as it should have been. These types of experiences are not typical at our hotel and I have addressed these issues with our staff in order to ensure we’re providing the best guest experience possible. We apologize for the inconvenience with the breakfast buffet. Your feedback provides great insight that we will consider when updating our dining offerings. The next time you are in Overland Park, we would love to have you come back and experience a hopefully improved level of customer service. Thank you once again for your comments.
Most sincerely,
Kimberly White General Manager
« hide
“Nice family stay, great service mediocre furnishings”
Mar 18, 2013
lisareneeritter, Omaha, Nebraska | Trip type: Family
Great evening reception and breakfast, the staff is so kind. The hotel rooms though could definitely stand to have some new decor and furnishings though. This was my first experience...
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Great evening reception and breakfast, the staff is so kind. The hotel rooms though could definitely stand to have some new decor and furnishings though. This was my first experience with this brand. Overall, it was a decent value, but it wouldn't be my first choice. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wireless Internet access keeps you connected, and premium TV channels with HBO are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include complimentary toiletries and a hair dryer. A sofa bed, a safe, and a separate sitting area are among the conveniences offered.
Two Bedroom Suite, Non-Smoking
One King Bed or
Two Queen Beds
Premium TV channels with HBO are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include complimentary toiletries and a hair dryer. A sofa bed, a safe, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Suite, One King Bed, Non-Smoking
One King Bed
Premium TV channels with HBO are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include complimentary toiletries and a hair dryer. A sofa bed, a safe, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
1-bedroom King Suite
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels with HBO are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include complimentary toiletries and a hair dryer. A sofa bed, a safe, and a separate sitting area are among the conveniences offered.
Two Bedroom Suite, Two King Beds, Non-Smoking
Two King Beds
Premium TV channels with HBO are offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. Bathroom amenities include complimentary toiletries and a hair dryer. A sofa bed, a safe, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
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