Whether you visit on a weekend getaway for two, a weeklong vacation for the whole family, a business stay, or a group event, the Holiday Inn and Suites should be your choice when traveling to Charleston, West Virginia. We offer a wide range of room types, including our new Business Class, with services and amenities ideal that provide convenience and comfort for all your Charleston travel needs.
Enjoy a delicious meal and cocktail in our Restaurant or stay fit in our complimentary exercise facility.
The Holiday Inn and Suites offers newly renovated meetings and events facilities with state-of-the-art audio visual equipment are an ideal setting for banquets, luncheons, meetings, wedding receptions, seminars, and conventions. Whether your function is for four or 400, our experienced professional staff is available to help you with all of your event planning needs with service that is courteous, efficient, and hospitable. The Holiday Inn and Suites is also the perfect location for your group travel and tour bus needs.
Star Rating:
Local Attractions:
Southridge Shopping Center
Southridge Grand Prix
Marquee Cinema
South Charleston Memorial Ice Area
Clay Center for the Arts and Sciences
Charleston Town Center
Kanawha State Forest
WV State Capitol Complex
WV Power Baseball's Appalachian Power Park
Hotel Reviews for Holiday Inn & Suites (Formerly Ramada Crw)
4.0out of 5Based on 80 guest reviews, Very Good
Based on 88 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
46
Very Good
23
Average
13
Poor
3
Terrible
3
Most Recent Traveler Reviews:
“Nicely updated.”
Apr 19, 2013
Angel Y, Saint Albans, West Virginia
Attended a workshop here and found the renovations very well done. It had a very nice indoor pool and spa, work-out room, and large meeting and dining rooms. Staff were...
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Attended a workshop here and found the renovations very well done. It had a very nice indoor pool and spa, work-out room, and large meeting and dining rooms. Staff were friendly and helpful. Lobby had an office area with computers, nice sitting areas, and large televisions. The location was close to many activities, food, and shopping options right off the interstate. I would recommend staying here again if need to be in the area. « less
Read management response to this review.
Management response from HolidayInnSuites CharlestonWest, Manager
Angel Y, Thanks for the review and, I'm happy to hear you enjoyed the workshop you attended here. Thank you for the comments about our staff and the hotel and we would love to see you again!
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“Having in house dining is great!”
Apr 14, 2013
cfolwell
Nice clean, very comfortable room. Not having to hunt supper for a one night stay is awesome. Nice pool and jacuzzi. Good breakfast. Not the best location, but would definately...
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Nice clean, very comfortable room. Not having to hunt supper for a one night stay is awesome. Nice pool and jacuzzi. Good breakfast. Not the best location, but would definately stay here again. Desk attendants were also very helpful and nice. « less
Read management response to this review.
Management response from HolidayInnSuites CharlestonWest, Manager
cfolwell, Thank you so much for the review! I'm glad to hear that you enjoyed your stay and that you liked the pool and hot tub. Thank you for the compliments on our Restaurant and on the service from our staff. We look forward to future visits!
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“Huge Size Suite”
Apr 7, 2013
WesleyCPA
We were attracted by the very reasonable $25 pet charge, and were delighted by the size of the suite. There was a 4 seat kitchen table, a full size refrigerator...
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We were attracted by the very reasonable $25 pet charge, and were delighted by the size of the suite. There was a 4 seat kitchen table, a full size refrigerator and adequately stocked kitchen (with pots, pans, plates, etc). The new modern-style furniture, 2 flat screen TVs with HD, 2 wired ports with 5 download and 1.5 up (wireless was 300k up), and great king size master bed was a nice surprise. The only negatives was the train tracks across the street (a train woke me up during the night) and the birds nesting outside our window (pretty noisy at 6:30am). The noon checkout and delicious free breakfast (it really was good!) are a real plus. We learned the property went through a $10 million renovation a year ago. It really shows. « less
Read management response to this review.
Management response from HolidayInnSuites CharlestonWest, Manager
WesleyCPA, Thanks for the detailed review, and I'm glad to hear that you enjoyed your stay! I'm sorry about the birds, and we are looking into a humane way to discourage them from nesting so close. We would love to see you again in the future!
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“Successful in their market”
Apr 6, 2013
murphysway, Rochester Hills, Michigan
We are finding that Holiday Inn and Express have figured out their target market. They are consistent with clean rooms, free WiFi, convenient locations, good complimentary breakfast, and value pricing....
more »
We are finding that Holiday Inn and Express have figured out their target market. They are consistent with clean rooms, free WiFi, convenient locations, good complimentary breakfast, and value pricing. I'm not spending vacation there, but as a waypoint or business trip- it works really well. You know what to expect and that's a good thing these days. « less
“A great stay!”
Apr 6, 2013
Amyblack262
We stayed here last night, I usually do not write reviews but I was impressed. Great service, clean and comfortable. We really enjoyed the on site comedy club and the...
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We stayed here last night, I usually do not write reviews but I was impressed. Great service, clean and comfortable. We really enjoyed the on site comedy club and the pool area was great. If you stay here and don't like it, u are way too picky. The breakfast was a good selection, only complaint we had was we wound have liked some juice. Thanks for a good stay! « less
Read management response to this review.
Management response from HolidayInnSuites CharlestonWest, Manager
Amyblack262, Thank you for the review and it is great to hear from people who don't normally write reviews. It's great to hear you enjoyed your stay and I'm sorry about the mix up on the juice. I'll look into it to see what happened, and correct the issue. I hope to see you again!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Holiday Inn & Suites (Formerly Ramada Crw)
Two Double Beds Non-Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Suite, Two Beds, Non-Smoking
Two Beds
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Two Double Beds Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Smoking.
Suite, One King Bed, Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Executive, One King Bed, Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard
One Bed
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One Queen Bed, Non-Smoking, Roll In Shower
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Bed Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the video-game console and TV with premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn & Suites (Formerly Ramada Crw)
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Camping or barbeque facilities
Central location
Clothes drying
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Dinner available
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Kitchen facilities
Laundry facilities
Licensed bar
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$25.00 per pet per night
Airport & Shuttle Information - Holiday Inn & Suites (Formerly Ramada Crw)
Yeager Regional Airport (CRW) is an 8 minute drive one way. We offer a FREE shuttle. A one-way ride in a taxi costs about $20.00.
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: A free shuttle is available when scheduled in advance or upon availibility.
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Based on 88 traveler reviews 
Value
Rooms
“Nicely updated.”
Two Double Beds Non-Smoking
Suite, One King Bed, Non-Smoking
Executive, One King Bed, Non-Smoking