Jersey Shore Premium Outlets, Point Pleasant Boardwalk, Six Flags Great Adventure
, Asbury Park, Pier Village Long Branch, Sea Girt National Coast Guard Armory, Belmar Nightlife, Jenkinson's Aquarium, Jersey Shore Medical Center, Monmouth University
, and Monmouth Executive Jet Center.
Verified Reviews of Holiday Inn Express Hotel of Neptune Below are the verified reviews from guests that we have booked recently:
"Very Nice Hotel Minus Miscommunication."
Overall Score3.0/ 5
My family booked more than half the rooms in this hotel for wedding guests the weekend of September 12 and 13. The hotel itself is beautiful, clean, and the rooms were very spacious and all but one staff member was extremely polite, friendly and very accommodating. When we booked this hotel, we were told that we could use the dining room after hours for our guests to gather for an hour or so for food and drink that we could bring in. We have this confirmed in an email. This is why we booked this hotel. When we arrived back at the hotel after the wedding, we were stopped at the front desk by a very nasty front desk clerk. She said in all her years of working at this hotel, she never heard of them letting guests use the dining room after hours. However, she still offered to rent it to us for $1000.00! We tried to explain to her that we were told we could and even showed her the email we had. I can understand if she was unaware of the agreement, but she could have handled the situation a little better. She never said she felt bad or that she would try and contact someone in a higher position. She was downright nasty, kept her head down and kept going in the back room. She called the security guard and they threatened to call the cops on us. This entire situation was very embarrassing to us in front of our guests. We had spent close to $200.00 for sandwiches which I think your hotel should reimburse us for. We gave the hotel a lot of business and should have been treated a little better. We had guests from as far away as Germany and California. What a shame that a wonderful day had to end like this. Your staff and booking folks need to communicate better.
23-Sep-2014 Verified Review, stayed from Sat Sep 13 to Sun Sep 14 2014 at a $119.00 group rate.
"Horrible Handicap Accessible Rooms"
Overall Score1.0/ 5
I was mortified of this room. I actually had two handicap rooms. I am in a wheelchair. The bench right next to TV and dresser in either room was difficult to maneuver around. Also in the bathroom, you could have lost a finger. When you open the door it automatically starts to close. For someone in a wheelchair and an elderly person, it is dangerous. I do not know who designed these handicap accessible rooms, but I can tell you me and and my 80 year old father would have been better off staying in my van. I seriously doubt I would ever stay at a Holiday Inn again.
07-Apr-2014 Verified Review
Customer Reviews of Holiday Inn Express Hotel of Neptune
Beautiful brand-new facility. 95 non-smoking rooms. All rooms have a mini-fridge, granite countertops, 32" LCD TVs. Our hotel offers a free hot breakfast buffet, free wireless internet, indoor pool, fitness center and game room. Near all the local hot spots of central New Jersey. Great for sports and student groups. Location makes it easy to get the NYC or Philly with the best outlet shopping on the East Coast. We are looking forward to wowing your group. Extended stay, two room suites available.
Details / Other Expenses
|Check In:||3:00 pm|
|Check Out:||12:00 pm|
|Year of Last Renovation:||2010|
|Corridors:||All Rooms Have Interior Hallways|
|Non Smoking Rooms:||95|
|Room Windows:||Windows Don't Open|
|Meeting Rooms:||1 View Spaces|
|Meeting Space:||624 sq. feet|
|Dist. to Food/Bars:||0.5 Mi|
|Dist. to 24hr Restaurant:||2.0 Mi|
|Dist. to Nearest Gym:||2.0 Mi|
Indoor pool open 8 am - 10 pm
Policies / Expenses
6 pm day of arrival
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 7.00%|
|Occupancy Tax:|| 5.00%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Newark Liberty International Airport, Monmouth Executive Jet Center.
Local Shuttle Info: UBER available.
Airport Shuttle? Sorry
airport shuttle available.
Complimentary Express Start Hot Breakfast Buffet
About Holiday Inn Express
- Free Express Start Breakfast Bar offering eggs, omelets, bacon and sausage, and their signature cinnamon rolls just to name a few
- Have their own 100% Arabica Smart Roast Coffee
- Free high-speed internet service in every room
- eHost Online Concierge Service where guests can learn about hotel amenities, major airlines nearby, up-to-date local weather and even car rental services
- Perfect for the business traveler on the go, Holiday Inn Express offers 24/7 fax & photocopy services
- Unlimited free local and toll-free calls
The Holiday Inn Express highlights above are subject to change without notice.