999 Ashford Ave., San Juan 00907 Puerto Rico (PRI)
View Map 1-800-230-4134
4.0 Star Suburban hotel
18.46073 -66.08158
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3.5/ 5

Based on 2351 guest reviews

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  • Has outdoor swimming pool
  • Hotel has 577 rooms
  • 10 floors in property
  • 61 suites in property
  • Check in time: 4:00 pm
  • Check out time: 12:00 noon
  • Groups/Meetings rating of 7.5/10
  • Hotel has 17 meeting rooms

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Local Attractions

A 25, 000 square-foot casino, one of the larges in the Caribbean, open 24 hours, Three outdoor swimming pools, one saltwater and two fresh; one kids pool; waterslide and two spa tubs, protected beach and water sports facilities, two lighted tennis courts,

Customer Reviews of The Condado Plaza Hilton

3.5 out of 5. Based on 2351 guest reviews , Average

Property Description

Overlooking the sparkling blue waters of the Atlantic Ocean and picturesque Condado Lagoon in San Juan, Puerto Rico, the Condado Plaza Hotel & Casino is located in the heart of San Juan near the bustling restaurants, shopping, lounges and coffee shops on the Condado Strip, Condado Plaza offers endless excitement for guests. While situated only five minutes from the quaint cobblestone streets and diverse cafes of Old San Juan, Condado Plaza is one mile from the new Puerto Rico Convention Center and provides easy access to renowned museums, historic landmarks, and a sizzling nightlife. The nearest golf course is just 35 minutes from the hotel and a mere 45 minutes away is the lush, tropical mystique of the El Yunque Rain Forest. Boasting unique lively views of San Juan and fashionable Ashford Avenue, as well as the nighttime twinkling lights of the Condado Strip, the elegantly appointed City Vista accommodations feature a private balcony perfect for leisurely gazing. When guests step out onto the private balcony of the luxurious Bahia Vista guestrooms, they discover the pristine view of the Condado Lagoon that only Condado Plaza can grant. Overlooking the beauty of San Juan Bay as well as they city’s colorful skyline, the welcoming accommodations are an ideal location to watch the sun sink into the horizon. Overlooking the serene waters of the Atlantic, our spacious Ocean Vista accommodations, including a private oversized balcony, provide a luxurious retreat. Beckoning with sweeping views of glorious sunrises over the deep-blue ocean, these accommodations are replete with a breezy ambience and colorful decor. All Condado Plaza guestrooms and suites offer high-speed Internet access, ergonomically-designed work stations, cordless dual-line telephones, the complimentary Golden Door Bath Care Collection, including botanical-based shampoos, conditioners, soaps, and lotions; and more. Local Attractions: From forts characterizing the history of the walled city of Old San Juan to spectacular upscale shopping, a fascinating array of local attractions is easily accessible from the Condado Plaza Hotel & Casino. Within five miles of the hotel, guests can experience the charming restaurants and cobblestone streets of Old El San Juan; explore El Morro Fortress, the largest fortress in the Caribbean; and visit the resting place of Ponce de León at the ornately decorated San Juan Cathedral. Only eight miles away is Plaza las Americas, the largest mall in the Caribbean. Guests need to travel only 32 miles to reach the El Yunque Rain Forest, a mountainous, semi-tropical area featuring waterfalls and unique plant and animal species. The famous Arecibo Observatory and intriguing Camuy Caves are just a 45-minute to one-hour drive away.

Details / Other Expenses

Check In: 4:00 pm
Check Out: 12:00 noon
Year of Last Renovation: 2007
Floors: 10
Rooms: 577
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 577
Handicap Rooms:
Suites: 61
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 17 View Spaces
Meeting Space: 38820 sq. feet
Banquet Space: Holds 1100 people
Dist. to Food/Bars: On-site
Dist. to Nearest Gym: On-site
Policies / Expenses
Individual policy: 72 hours prior to arrival day. Group policy: Upon signature of the agreement the contract provide 25%, 50%, 75% and or 100%.
Nightly Parking: $15
Typical Group Deposit: $1,000 Approx.
Total Taxes: 25.00%
Total Misc Fees: $4.25 USD
(mandatory resort fees/taxes)
State Tax: 6.00%
City Tax: 1.00%
Country Tax: 11.00%
Food and Beverage Tax: 7.00%
Audio Visual Tax: 7.00%
Resort/Hotel Fee: 14.00%
Parking Fee: 15.00 Per Night (Self parking)
Porterage Fee: 5.25 Per Person (One time charge)
Additional Person Fee: 40.00 Per Person (per night)
Meeting Wireless Internet Fee: 250.00 Per Day (plus $50 per computer)
Meeting Wired Internet Fee: 250.00 Per Day (plus $50 per computer)
Meeting Power Surcharge Fee: 40.00 Per Item (P/booth,subject to change)
Additional Room Fees: 1.00 Per Item (Room delivery fee)
Food and Beverage Service Charge: 22.00%
Audio Visual Service Charge: 22.00%
Chef Attendant Fees: 150.00 Per Person (Per Uniformed Chef)
Avg. Continental Breakfast Cost: 15.00 Per Person
Avg. Plated Breakfast Cost: 20.00 Per Person
Avg. Buffet Breakfast Cost: 25.00 Per Person
Avg. Plated Lunch Cost: 32.00 Per Person
Avg. Buffet Lunch Cost: 39.00 Per Person
Avg. Boxed Lunch Cost: 23.00 Per Person
Avg. Plated Dinner Cost: 42.00 Per Person
Avg. Buffet Dinner Cost: 56.00 Per Person
Morning Break Cost: 12.00 Per Person
Afternoon Break Cost: 13.00 Per Person
Banquet Gallon of Coffee: 65.00 Per Item

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Charge for early check out
  • Child facilities
  • Clothes drying
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health centre
  • Games room
  • Hairdryer available
  • Hair dresser
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Licensed bar
  • Movies in room
  • Non-smoking rooms
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Sauna
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Tennis court
  • Travellers cheques accepted
  • TV room
  • VCR or VCP
  • Voicemail

Airport & Shuttle Information

Ten (10) minutes from the Luis Muñoz Marin International Airport. Cost of Taxi $15.00 one way. Available information of companies that provides private transportation for individuals or group.

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Condado Plaza & El San Juan Hotel, Condado Plaza Hotel, Condado Plaza Hotel & Casino, Conrad, Conrad San Juan Condado Plaza, Conrad San Juan Condado Plaza Hotel

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Meeting Rooms and Banquet Rooms at The Condado Plaza Hilton

Below are the meeting, banquet, conference and event spaces at The Condado Plaza Hilton.

Feel free to use the The Condado Plaza Hilton meeting space capacities chart below to help in your event planning. Hotel Planner specializes in San Juan event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
Brisas 58 x 55 x 12 3190 --/200 -- 60 -- -- 36 --/-- 150 200 --
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Room Type:
General Meeting Room
Total Size:
3190 Sq. Feet
58 x 55 x 12 Ft.
Floor Level:
Ground Level
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System

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