Relax and unwind at our newly built hotel in Statesville, NC. With top-notch amenities and quality service, we offer our guests a worry free stay. Guests of ours start each day off right with a complimentary, hot Express Start Breakfast. Which includes our signature cinnamon rolls and pancakes. For added convenience we offer a 24 hour Business Center with fax, copy, and computer services. Our hotel also has a 100 sq. ft. Meeting Room that is ideal for Business Meetings, events, and receptions. Enjoy other comfortable amenities such as free high-speed internet access, a 24 hour Fitness Center, on-site laundry facility, and indoor heated pool. We are ideally located just off I-40 and a half mile from I-77. Our hotel offers contemporary, practical guest rooms at a location that is hard to beat. Make your reservations today and let our professional and friendly staff welcome you to your home away from home.
Star Rating:
Local Attractions:
Richard Petty Motorsports Museum and Gift Shop, Lake Norman State Park, Hiddenite Gems, National Balloon Rally, Historic Downtown Statesville, NASCAR Hall of Fame, Discovery Place, Tanglewood, Lazy 5 Ranch, Hiddenite Gem Mines, Moxie's Comedy Zone
May 6, 2013
1963corvette, Ft. Wayne, IN | Trip type: Family
We were a group of 3 couples that came to Statesville for a family wedding. Each couple had a King Suite room. Oooh La La. What a great room with...
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We were a group of 3 couples that came to Statesville for a family wedding. Each couple had a King Suite room. Oooh La La. What a great room with a 42" TV, huge seating area with a loveseat and desk, an area with a microwave and sink, and a fridge. This hotel is the cleanest I've ever stayed in. The beds and linens are top of the line and so comfortable. I also like the lack of bedspread. So much cleaner to have the fresh bedding. A wonderful bathroom with built-in shelves at the vanity for all your toiletries and makeup. The breakfast is great and every member of the staff we encountered was friendly and helpful. They even let us play cards with our family in the breakfast room after the wedding on Saturday evening. This was a pricey room, but you get what you pay for. My only complaint would be the painfully slow elevator. 4 floors and 1 slow elevator. Worked OK until lots of people wanted to use the carts to haul luggage to the room. The hotel is new and everything looks it. We'll stay here for future family events. « less
“Not the bast for sleeping”
Apr 6, 2013
tschuhster, Rochester, New York
We got a "suite" with a fold-out bed, and were on the third floor. One of the beds was the squeakiest I've ever heard -- it squeaked loudly whenever someone...
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We got a "suite" with a fold-out bed, and were on the third floor. One of the beds was the squeakiest I've ever heard -- it squeaked loudly whenever someone turned over. (The other bed was quiet and comfy.) The road noise was significant. And in the early morning I could hear footsteps above me -- it must have been a little one running around. Luckily I brought a small fan to drown out the noise. Overall a noisier experience than I'd expect.
Also there was an issue with the threshold going into the bathroom -- you really had to push to close the door.
Breakfast was HIE standard stuff but pancake maker was out of order. « less
Read management response to this review.
Management response from IHGCare, Guest Relations Manager
Dear tschuhster,
Thank you for staying with us and taking the time to leave a review. We strive to provide the best possible service and experience and it is always great to hear from our guests on how we are doing. We are very sorry to read that you experienced inconvenience because we did not meet your expectations. The feedback we receive from our valued guests, like you, enables us to target problem areas and take the necessary actions to ensure similar situations can be avoided in the future. We appreciate the candid feedback we receive and welcome any opportunity to improve.
Thank you for staying with us, and we hope to have an opportunity to serve you again.
Sincerely,
Ferdinand G Case Manager IHGCare
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“Wonderful stay in a pristine room (and we're picky!)”
Apr 2, 2013
MomBarbie, Cleveland, Ohio | Trip type: Family
He are all the reasons we were impressed with our stay: very friendly and helpful front desk staff, pristine room, wonderful soft bedding with pillow cases embroidered with firmness, Simmons...
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He are all the reasons we were impressed with our stay: very friendly and helpful front desk staff, pristine room, wonderful soft bedding with pillow cases embroidered with firmness, Simmons Beautyrest pillow-top mattress, fabulous shower with thirsty towels, White Citrus Bath and Body Works products (the ladies will like these!) and a good breakfast is included. As with all hotels in this chain, there is an indoor pool and workout room. There are many restaurant and small stores close to the hotel. « less
“Fantastic stay, clean ! But poor service.”
Mar 16, 2013
HipD3, Lockport, New York | Trip type: Family
Myself, my wife and kids stayed here on March 15th, 2013. We had booked the room prior to arrival through Priority Club. We pretty much always look for a Holiday...
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Myself, my wife and kids stayed here on March 15th, 2013. We had booked the room prior to arrival through Priority Club. We pretty much always look for a Holiday Inn because they're usually clean and we feel comfortable with them. We were VERY pleasantly surprised with the room and the stay. Not sure if the hotel is new or newly remodeled but the room was very clean. If the shower, bathroom ceiling and floor are clean and the rug appears clean then that's a pretty good indication. This room was spotless !! Huge TV, huge room and 2 REALLY comfy beds ! The morning meal was the usual but it was tasty and the dining room was spacious.
My complaints.. The 2nd floor ice machine was broken but it did have a sign labeling it as such and directed me to other floors. No problem. Those machines are temperamental, big deal.. My issue is this.. I was driving my family back home from Disney all the way to Western NY. Statesville is our half way point. I drove for 11 hours and was tired and a little ornery maybe and when I approached the gal at the front desk around 7:30 I was the only person at the counter. When I arrive at a hotel all I want is prompt, friendly service. This gal was busy folding some papers and slooooowly putting them in her folder, locking something up in the desk, etc. She gave me a casual "How are you, how can I help you ?". I couldn't even hear her voice.. It literally took her over a minute and a half to assist me. Jeez !!! Once she got my name and found I was a Priority Club member all she had to do is give me the keys to my room because everything is already taken care of . Then I got to my room and the keys wouldn't work. I went down to have her re-code them and she asked me if I had kept the keys next to my phone because this can deactivate the code. I don't know... Maybe I did. I didn't care at the time really. I took the keys back up and they worked. Then I couldn't log in to the Internet via my phone or my laptop. I tried 3 times for each device. Something was wrong. I called the front desk and got my friend. She interrupted me while I was explaining the issue and practically yelled at me that " You need to come down to the front desk and get the code" (which I already had on my paperwork as usual) and then just yelled 'staysmart' and then we hung up. This did not work so I called back and re-explained my problem. I told her I HAD the code and that it did not work. She barely acknowledged me on the phone and just said "Maybe the server is having problems, I'll reset it and it will take a minute". About 2 minutes later I was able to log in.
I don't complain much because I was previously in the Customer Service business for many years. I have patience. But at the end of a long day the last thing I need is attitude and lack of service. I just feel like she should have dropped what she was doing immediately (like every other hotel I've EVER stayed at), got me my room and then answered the phone courteously and assisted me. I got attitude..
The lady at the desk in the morning (a different one) was very friendly and chatted about the weather and asked if my stay was good. Nice touch in my opinion !!!
By the way.... Try the pizza, wings, etc at "Olde 1849 Pizza and Wings" at the bottom of the parking lot. I'm from the Buffalo area and work down town so I know wings. The food was pretty darn good for a Southern city doing something not traditionally Southern. Pricy but good food and courteous service ! « less
“Average hotel”
Jan 4, 2013
Boca501, Hartford, Connecticut | Trip type: Couples
We were not impressed with this hotel. The hair dryer in our room didn't work, and we waited a half hour for a replacement. I like oatmeal for breakfast, but...
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We were not impressed with this hotel. The hair dryer in our room didn't work, and we waited a half hour for a replacement. I like oatmeal for breakfast, but all they offered were the small packages of grits or flavored oatmeal that you mix with hot water. I would choose another hotel when we find ourselves in the area again. « less
Read management response to this review.
Management response from IHGCare, Guest Relations Manager
Dear Boca501,
Thank you so much for your review of our hotel. We work very hard to ensure our facilities and service are superior and we strive to be the best Holiday Inn Express around. We regret to hear about the issues you experienced during your stay with us. Please accept our sincere apologies for any inconvenience it may have caused you. We appreciate your feedback as this is our best resource for improving guest services.
Your business is valued and we hope your future travel plans will continue to include IHG properties.
Sincerely,
Lera M Case Manager IHGCare
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Must notify hotel of cancellation no later than 6:00PM the day of arrival. If notification isn't received then guest will be charged the first night's stay.
Nightly Parking:
$0
Total Taxes:
11.75%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Holiday Inn Express & Suites
One King Bed Non-Smoking Accessible
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. This room is Non-Smoking.
One King Bed Non-Smoking Roll In Shower
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. This room is Non-Smoking.
King suite non smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. This room is Non-Smoking.
Suite Non-Smoking Accessible
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. This room is Non-Smoking.
Suite Hear Mobility Accessible Tub Non-Smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. This room is Non-Smoking.
Standard
One Bed or
Two Beds
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. This room is Non-Smoking.
King leisure non smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. This room is Non-Smoking.
Two bed suite non smoking
Two Beds
Complimentary wired and wireless Internet access keeps you connected, and the video-game console is offered for your entertainment. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. This room is Non-Smoking.
Amenities - Holiday Inn Express & Suites
Air conditioning
Alarm clock
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Holiday Inn Express & Suites
Charlotte-Douglas International Airport in Charlotte, NC and is 49 minutes or 46.13 miles from our hotel. Most taxi services charge $100.00 for a one way trip.
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"I have been making hotel arrangements for many years in my career and never have I had an easier time than your system. This is my first of many in the future." D.P. - Rockford, IL
"A great all around service. I will tell all my friends that are getting married in the near future about the great experience I've had." B.P. - Denver, CO
Based on 54 traveler reviews 
Value
“A great place to stay”
“Not the bast for sleeping”
“Fantastic stay, clean ! But poor service.”
One King Bed Non-Smoking Accessible
King suite non smoking
Standard