UNDER NEW OWNERSHIP AND MANAGEMENT - Complimentary Continental Breakfast, Complimentary 24/7 coffee lounge, onsite 24/7 help desk and security personel. Amenities in rooms include, free wi-fi, microwaves, refrigerators, Cable TV, iron and boards, hairdryers, menus for room service with great local restaurant. Room and dinner package available with Bold Knight Bistro, including a gift amenity in room upon arrival.
Star Rating:
Local Attractions:
Winchester Mystery House, Great America, Downtown museums, theaters, and shows, Santa Cruz Boardwalk
Jan 4, 2013
FrequentFlyer09, FrequentFlyer09 | Trip type: Family
I was reluctant to stay at this hotel because of the reviews I read. However, I was pleasantly surprised by the friendly service at the desk, a nice room (older...
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I was reluctant to stay at this hotel because of the reviews I read. However, I was pleasantly surprised by the friendly service at the desk, a nice room (older but clean), and I felt very safe there. We left our car for 25 days and came back to find it in perfect shape and had not been tampered with at all. Courtesy Bus to airport was on time and for the return home, we received a taxi which the hotel paid for completely. Overall, it was a good stay for the price. « less
“Very noisy”
Nov 30, 2012
Esther C, Kingsburg, California | Trip type: Couples
The room was clean ill them that, there was construction happening right across the street so it was very loud in the morning, & there's a trolley/Bart train thing right...
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The room was clean ill them that, there was construction happening right across the street so it was very loud in the morning, & there's a trolley/Bart train thing right in the middle of the street & goes by ringing its loud bell till 2 in the morning so we didn't really get to sleep like we wanted & we were on vacation. The lights in our room kept going off so there was a shortage or something wrong with the wiring & when we told the front desk they didn't really seem to bothered by it. There was a $60 dollar charge to hold the room it took 3 days to have them put it back when the front desk said it would go in right away. I would not go back ;( « less
“Horrible experience with pickup from the airport”
Nov 15, 2012
Dressagetrainer, Central CA coast | Trip type: Family
We did the stay/park/fly program and did not have a problem with the stay our first night, leaving our car while we were gone, or the ride to the airport....
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We did the stay/park/fly program and did not have a problem with the stay our first night, leaving our car while we were gone, or the ride to the airport. Everything went just fine. Hotel was just OK for the one night. When we returned we were supposed to call the hotel for our ride back to get our car after we got our luggage. WE CALLED THEM FOR AN HOUR AND NO ANSWER. We were thinking of taking a cab and paying the extra fees but I remembered that the hotel we were staying in that night had a free airport pickup. I called them and they ANSWERED RIGHT AWAY and were very nice and sent a van to pick us up. We were going to see if they could go by to pick up our car. A Caravelle Inn van came just as the other hotel van arrived. There was only room for my husband, no luggage, on the Caravelle van as SOOO MANY people were waiting since they didn't answer their phone. I took all of our luggage to the other hotel while my husband went to get our car. When he went in the office the girl behind the counter was just standing there, not busy. He asked her why she didn't answer the phone and she said it didn't ring. She had not been properly trained on the phoned and had pushed a button to silence the phone, so NO ONE COULD GET THROUGH. « less
“Phone Service for Shuttle is Horrible”
Oct 24, 2012
pasoguy, PASO ROBLES | Trip type: Couples
I stayed at the Caravelle Inn in San Jose on the front end of a recent trip, from Oct. 13-21, and parked my car there under the Park, Sleep &...
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I stayed at the Caravelle Inn in San Jose on the front end of a recent trip, from Oct. 13-21, and parked my car there under the Park, Sleep & Fly program while gone.
Customer service regarding the shuttle was horrendous. When I needed shuttle service upon my return, I had to call repeatedly (six times) and wait for 25-30 rings of the phone before giving up and calling back, or, finally, having "Maya" at the hotel answer. The first time she finally answered, she wanted me to call her back and when I finally got her the second time, she put me on hold (on a Sunday night!!). I would never use this hotel again under any circumstances. « less
“Meets My Check-In Criteria: Clean✓, Courteous✓, Convenient✓”
Sep 10, 2012
Raymond J, Las Vegas, Nevada | Trip type: Business
As a businessman who has stayed here on many occasions over the last several months when in town and away from my Corporate Office in Las Vegas, I have found...
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As a businessman who has stayed here on many occasions over the last several months when in town and away from my Corporate Office in Las Vegas, I have found this hotel to be very accommodating to my needs on each of my stays. The staff from the from the Front Desk persons, the Housekeepers and even the Maintenance man has always been very friendly and professional to me.
ALL of the one and two-bed, rooms that I have stayed in have always been very CLEAN, the bed and bath linens are always FRESH and CLEAN and on many occasions by looking at the labels look brand new in my opinion. The shower water is HOT; Cable TV channels work great and provide a wide variety of channels to look at including the HD channels that are on their High Definition TV’s. There is a microwave and mini-fridge in the room and the wireless internet connectivity has always worked well on my lap-top and PDA. There's also a free continental breakfast that they put out every morning in their lobby with coffee, juice, cereals, breads and pastries. Good way to start your day especially if you are in a hurry and on the go as I am when I stay there.
I have NEVER HAD A BAD EXPERIENCE with a room's condition at this hotel, nor have I had any other issues there. Again, for me as a businessman, this is very important to me, and this is why I keep returning to the Caravelle Inn when I am in San Jose. After all, isn't it all about the service and the room?
BOTTOM LINE, it meets and exceeds my expectations; GOOD hotel, GOOD location, GOOD prices. It’s a GOOD fit for me, probably would be for you too. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Standard King
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A desk, a wake-up call service, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Amenities - Caravelle Inn & Suites
Air conditioning
Airport Shuttle
Alarm clock
Baggage storage facilities
Central location
Clothes drying
Complimentary breakfast
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Facilities for the disabled
Fax available
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Ironing facilities
Jacuzzi
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone in all rooms
Television
Travellers cheques accepted
TV room
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Caravelle Inn & Suites
Airport within 2 miles and we have 24 hour transportation with reservation
Airport Shuttle? Yes! There is an airport shuttle.
Testimonials: Why use Hotel Planner?
"Everything went great! They even provided complimentary "goodie" bags :)- I'm glad I came across your site. It made things so much easier... Yes...I have referred someone to your site already and I trust we will use you again :) Thank you for your assistance :))" Y.C. - Tulsa, OK
"Everything worked out great. We are at the end of our season, but I will definitely use you in the future for my travels needs for 2007. The rates you gave were very competitive--better than ones that I get online or over the phone." V.V. - Blacksburg, VA
Based on 17 traveler reviews 
Value
“Better Than Many Reviews”
“Very noisy”
“Horrible experience with pickup from the airport”
Standard Double
Standard King