Address
Malton Rd. York, YO329TE
United Kingdom (GBR) 1-800-230-4134 MapDriving Directions (Downtown-City Center)
The Holiday Inn Express York is approximately 2 miles outside the City Centre and is perfect for guests that need a base camp for exploring York or those that are just passing through and need a good nights sleep.
We have FREE on site parking and a 24 hour Reception with cheerful, helpful staff on hand to help make you stay a perfect one. We serve our Express Start Breakfast in our Great Room FREE to all guests and is a self service style buffet with the usual Continental option, and also hot options of Scrambled Egg, Sausages and Baked Beans all completely FREE of charge.
In all our bedrooms you will find tea/coffee making facilities, flat screen TV with freeview channels and a choice of pillows. All rooms have an En-suite bathroom with shower, hair drying facilities and also an Iron/board on request. Our Bar serves from 11am until midnight and has a range of alcoholic and soft beverages which you can enjoy in our Lounge area with our huge flat screen TV with Sky channels. Wifi is available throughout the Hotel with a range of different packages ranging from £2.50 per hour, upto £10 for 24 hours.
With nearly all our staff being York residents you are sure to be in good hands when needing suggestions for attractions, restaraunts, shopping and any day to day needs like chemists.
Star Rating:
Local Attractions:
Jorvic,York Minster,Cliffords Tower,Railway Museum,Yorkshire Museum,York Dungeons,Castle Museum,Castle Gardens,Grand Opera House,The Shambles,Treasurers House,Bar Convent,Merchant Adventurers Hall,Royal Opera House,Flamingo Land Theme Park & Zoo, Castle Howard,Eden Camp,Yorkshire Air Museum,Harewood House,Harrogate, The Disigner Shopping Outlet, Monks Cross Shopping Park, Clifton Moor Retail Park, Scarborough Filey & Whitby Beaches an hours drive.
May 17, 2013
KatruLancsUk, Lancs Uk | Trip type: Couples
We stayed for one night purely as a stop over on our way to Whitby. It was very handy being located just off the A64.
All the staff we met...
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We stayed for one night purely as a stop over on our way to Whitby. It was very handy being located just off the A64. All the staff we met were very friendly, pleasant and helpful. Check-in was quick and easy. The room was very clean, comfortable and of a good size. The bed was very comfortable and the room was very quiet at night so we both slept very well. The bathroom was also a good size (and spotless!) and the shower in particular was a great size too! No bath though (not that we wanted one). We didn't have any problems with the temperature of our shower. Breakfast was fairly basic but okay, considering the price we'd paid, and there was plenty of it to fill up on! Sausages, scrambled eggs and beans were the hot foods then there were cereals, mini (sweet) muffins, toast, fruit, yoghurts. We didn't leave hungry. The 'restaurant' area was busy at breakfast but we didn't feel crammed in or rushed in any way. It wasn't an unpleasant experience. All in all our stay was a short but pleasant one. We would definitely stay here again and wouldn't hesitate to recommend it to friends and family! « less
“Not as good as Premier Inn”
May 10, 2013
FussyRob, Rothbury, United Kingdom | Trip type: Family
I don't stay in cheaper hotels often. We only use budget hotels if we are passing through somewhere or en-route to somewhere else. This was my first time in a...
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I don't stay in cheaper hotels often. We only use budget hotels if we are passing through somewhere or en-route to somewhere else. This was my first time in a Holiday Inn Express. Its first plus point is its right next to a Toby carvery! Now that's a good start. Toby's tend to be good "Grub" very low pricing and cheaper drinks. However back to the job in hand. Holiday in express lobby was a little spartan, rooms a decent size but shower only, no bath. There was nothing wrong with the stay, basically you get what you pay for. Breakfast was included and a bit of a bun fight. Limited hot items but you could have as much or as little as you wanted. Lots of families staying here all seemed to have a few kids in tow. Many infants, so as you may have guessed it wasn't a very peaceful start to the day. Bit like an airport departure lounge! The only comparison I can give is with a premier Inn. Food at a premier is much better, it also feels more like a proper hotel and less like a Motel. Premiers tend to have proper restaurants, this Holiday Inn dining area was like a cafeteria . However as I said earlier its smack next to a Toby Carvery. That's a real plus in my book! Its quite a drive from the city centre, but is on the ring road and easy to find. I will look for a Premier Inn next time though if I were to do the same thing again. « less
“Holiday Inn Express York great out of town alternative”
May 7, 2013
theresaheadinit, Peterborough, United Kingdom | Trip type: Business
For the purpose of my review bias, for the last 11 years I have stayed approximately 100 nights a year in the Intercontinental / Holiday Inn Group chain.
I have...
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For the purpose of my review bias, for the last 11 years I have stayed approximately 100 nights a year in the Intercontinental / Holiday Inn Group chain. I have stayed at this hotel a number of times over the past 5 years. My ongoing experience of the hotel is as follows: 1) Arrival can be difficult using the supplied Sat Nav and post code address instructions as the Sat Nav (TOM TOM) thinks the hotel is about a mile away. 2) On arrival at the hotel the check in person (DAVID) was extremely pleasant and friendly. 3) On arrival as a Holiday Inn Platinum Priority Club member, I did not receive any upgrades or free services e.g. free web access or drink at the bar, but did I receive a 10% reduction for a drink at the bar. 4) The reception area is the typical open plan area leading to the small bar, breakfast/-dining areas, which was always well kept, tidy and clean, and of a modern styling. 5) All area’s including the bedrooms where always well kept, tidy and clean. 6) The rooms are exactly what you would expect from a Holiday Inn Express chain brand see the attached photos and were of good quality. ( some of the views at the rear of the hotel over looking the neighbours field area are a little odd however). 7) There was NO free WiFi in the rooms. 8) Breakfast is the now the standardised combination of scrambled powered egg, baked beans, catering quality sausages, pre-sliced thin bread and a selection of baked pastries, and fruit. 9) I recommend this hotel as a cheaper alternative to the the centrally York based hotels 10) Check out, was a little odd, as on check in, I was told that I had pre-paid and that all was well, however on check out I was told that I had not and had to repay, which is always slightly worrying as you then on leaving have to call the credit card company to verify what has just been explained to you just to check that you have not doubled paid. 11. In summary the hotel scores 3.5/5 for an average Holiday Inn Express « less
Read management response to this review.
Management response from HIXYork, Deputy General Manager
Dear theresaheadinit, Thank you for taking the time to write a review relating to your recent stay with us.
Thank you for providing such an in depth review; it is always a pleasure receiving feedback from our loyal guests like you. All feedback received is used constructively to help improve hotel services and ultimately guest satisfaction.
I was delighted to read that David was pleasant and friendly. Your comments are greatly appreciated and will be forward onto him. The reception team work really hard to ensure every guest receives a warm friendly welcome as we know this is one of the most important factors of a guests stay.
As a Platinum elite member you will be aware that as of 1st July 2013 under the new IHG rewards club you will be entitled to an allocated amount of free WIFI at every IHG property. With regards our Breakfast items, all items are in keeping with IHG brand standards and sourced from approved suppliers. I must point out that the scrambled egg we serve is not powdered but in fact made fresh from our egg mix. The shelve life and cost of powdered egg is good but the quality is poor. We regularly replace our hot items during service to ensure consistency throughout.
I apologise about the confusion you experienced on check out, just for future reference when a guest books the Best Flexible rate the payment is taken on check out, a pre-authorisation is taken on the arrival date and this is not a payment. Advance Saver rates are different.
Thank you again for posting your review and writing such kind comments. We look forward to welcoming you back in the near future.
Kind regards, Stuart Anderson Deputy General Manager
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“Clean room but scalding shower!”
May 1, 2013
Cat B | Trip type: Friends getaway
A friend and I had a nice time away until we went to have a shower. At the coldest setting, it was scalding. We were told on leving that this...
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A friend and I had a nice time away until we went to have a shower. At the coldest setting, it was scalding. We were told on leving that this is a known problem and if we can called down they may have been able to fix it. I had my shower just before breakfast and leaving. Beware of the showers. Also, the windows are difficult it next to impossible to open.... It took two of us for a modern window. « less
Read management response to this review.
Management response from HIXYork, Deputy General Manager
Dear Cat B,
Thank you for taking the time to review the Holiday Inn Express York Hotel. All guest feedback is used constructively to continually improve our hotel services.
I was delighted to read that you thought our rooms were clean. The housekeeping team work incredibly hard to provide a high level of service day in day out. They will be really pleased to read of your feedback.
I apologise that you felt your shower experience was below your expectations. This is not a “known problem” however we would have been able to investigate and hopefully rectify the issue had we known of your situation. Our friendly reception team are on hand 24 hours a day should you have any issues. Guests find our showers to be of a good standard and I sincerely hope next time you stay with us your shower experiences are more positive.
In relation to our Windows; we find guests don’t tend to have any issues opening or closing our windows in general but if any guests are struggling our reception team are on hand for assistance.
Again, thank you for your review, we really value all the feedback we receive and we look forward to welcoming you back in the future.
Kind regards, Stuart Anderson Deputy General Manager
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“Great place to stay”
Apr 23, 2013
Jim G, Lockerbie, Scotland, United Kingdom | Trip type: Family
Me and my son son booked an overnight stay here, and I cant say that I could fault our choice.
On arrival we were greeted with a very friendly receptionist...
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Me and my son son booked an overnight stay here, and I cant say that I could fault our choice. On arrival we were greeted with a very friendly receptionist who was very professional and informed us of everything we needed to know and more, Thanks for that. Plenty of parking space and and access to York and surrounding area was just what we required. The room was very clean and comfortable and breakfast was spot on.Having a carvery right next door is just an added bonus! « less
Read management response to this review.
Management response from HIXYork, Deputy General Manager
Dear Jim G,
Thank you for sharing your comments relating to your recent experience with us.
I was delighted to read that your stay met your expectations and was really pleased to read that you were happy with all aspects of your stay. Your kind comments will be forwarded onto the team.
Again, thank you for your feedback and we look forward to welcoming you back in the near future.
Kind regards, Stuart Anderson Deputy General Manager
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
14:00
Check Out:
12:00
Year of Last Renovation:
2012
Floors:
2
Rooms:
49
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
49
Handicap Rooms:
2
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Dist. to Food/Bars:
On-site
Dist. to Nearest Gym:
1.0 Mi
Lounge/Bar Hours:
11:00-00:00
Policies / Expenses
Cancellation: Groups are required to pay a 50 % non refundable deposit on confirmation that they want the rooms. Remaining balance is then due 4 weeks prior to arrival. All deposits are non refundable.
Nightly Parking:
FREE
Typical Group Deposit:
50%
Total Taxes:
10.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Additional Person Fee:
25.00 Per Person (For 3rd Adult in a room)
Rooms Wireless Internet Fee:
10.00 Per Day (other amounts available)
Room Types - Holiday Inn Express York
Standard Double Room with Sofa Bed
One Double and One Sofa Bed
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. Air conditioning, a desk, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Standard Twin Room
Two Single Beds
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. Air conditioning, a desk, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Standard Room
One Bed or
Two Beds
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. Air conditioning, a desk, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
XD
Two Double Beds
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. Air conditioning, a desk, and an iron and ironing board are among the conveniences offered.
Accessible Double Room
One Double Bed
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. Air conditioning, a desk, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Standard Double Room
One Double Bed
Wireless Internet access (surcharge) keeps you connected, and satellite channels with pay movies are offered for your entertainment. A coffee/tea maker is provided. The private bathroom has complimentary toiletries. Air conditioning, a desk, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Amenities - Holiday Inn Express York
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Electronic key card
Express Check-Out
Facilities for the disabled
Fax available
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Licensed bar
Non-smoking rooms
24 hours opened
Private bathroom in room
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV room
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Holiday Inn Express York
Leeds/Bradford-45 min drive
Doncaster-1 hour drive
Newcastle-1.5 hour drive
Manchester-1.45 min drive
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Park & Ride Bus service 1 min drive from Hotel. Park for free and Jump on bus approx £2.50 return. Run every 10 mins until approx 8pm. Taxi from Hotel approx £8 each way(special rate). Other taxis £12. Parking in York approx £2.50per hour.
Testimonials: Why use Hotel Planner?
"I want to personally thank you for all of your help in planning this special event. I would like to extend to you a personal invitation to stop by the Marriott during our stay so I can thank you in person for helping me in planning." S.P. - Houston, TX
"My experience with finding a hotel that suited our group was daunting at first. Then I found your website and it was smooth sailing from then on. My thank goes out to your service and I want you to know I appreciate everything that was done to ensure that we were satisfied with our choice." D.M. - ABERDEEN, MS
Based on 182 traveler reviews 
Value
“Not as good as Premier Inn”
“Clean room but scalding shower!”
“Great place to stay”
Standard Double Room with Sofa Bed
Standard Twin Room