Thank you very much for your interest in our facilities. Brookside Resort offers 10 acres of fun-filled activity just blocks from downtown Gatlinburg. We offer over 100 guest rooms ranging in style from our pet-friendly Creekside rooms with two double beds to elegant Romantic Suites in the Tower’s. The newly built, 3200 square foot Event Center offers state-of-the-art media and projection facilities and is available for your group’s needs and entertainment.
At the Resort, every room is “streamside”. Private balconies and patios overlook the Roaring Fork Creek as it tumbles downstream from the National Park. The sounds of the cascading Roaring Fork will relax and lull you to sleep. Our comfy, pillow-top beds also provide a wonderful, rejuvenating night’s sleep. Typical room amenities include Cable TV, radio alarm clocks, microwaves/refrigerators, private bathroom, in-room coffee, irons & ironing boards, and hair dryers. Two-man whirlpool tubs, kitchenettes, two-room suites and an old-fashioned wood-burning fireplace are available upon request. We even provide the wood when in-season.
Property amenities include two outdoor heated pools, an outdoor whirlpool and Kiddie pool. The main pool features waterslides, a spectacular 8’ waterfall and a poolside snack bar. Other property amenities include a children’s playground, BBQ & picnic facilities, paved river walk, covered bridge to feed the ducks or fish, shuffleboard court, golf putting green, basketball and volleyball, bag toss, gardens, sunning deck, guest laundry and exercise room. There is plenty to do and plenty of room to stretch out and enjoy your group’s occasion. I know you will have a memorable time here in Gatlinburg.
Our free breakfast buffet is famous for our “Brookside Breakfast Bowl.” Breakfast is served from 7:30 – 10am and for those who sleep in – “Flapjack’s”, a well-known breakfast restaurant, is located right across the street. Brookside Resort is a beautiful “Two and One Half Diamond,” Triple “A” rated resort hotel property featuring over 100 rustic yet graceful country accommodations.
Tennessee’s historic Greenbrier area is located 5 miles up the Parkway across from the National Park’s famous “Porter’s Trail” trailhead. We offer 8 log cabin cottages that sleep from 4 to 20 guests. Cabins include full kitchens, wood-burning fireplaces and are fully furnished. Swim in the Pigeon Forge River, go fishing or tubing. Just bring your friends and be surrounded by the natural beauty of the Great Smoky Mountains National Park.
Star Rating:
Local Attractions:
Ripley's Aquarium, Ober Gatlinburg, Dollywood, Tanger Outlet,
May 14, 2013
leeann0011, Indianapolis, Indiana | Trip type: Couples
I read many of the reviews before I went on my trip so to say the least I was very nervous. I had bought a Groupon for the hotel not...
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I read many of the reviews before I went on my trip so to say the least I was very nervous. I had bought a Groupon for the hotel not knowing anything about it. The staff was very friendly to us from the main desk to the breakfast ladies. Yes, the hotel is outdated but our room was nice. We had a updated bathroom and a big screen tv. The best part about our room was the stream behind it. We kept the window open all weekend to enjoy the noise. When we first got there the smell of the fireplace was a bit overwhelming. However, with the window open the smell cleared up quickly. The biggest problem we had was with the room key. Everytime we went back to the room we had to have it reprogamed. Luckly we were very close to the office. The grounds were nice expect the pool had not been cleaned up for the season yet. The breakfast was good with bisquits and gravy, cereal, and casserole. The walk into town was a bit more than I had expected it to me. One day we left the car parked down town so we only had to make the walk once. Overall, I think the hotel is making some good changes and I would likely stay here again. If you want to be in the hustle of downtown then this hotel is not it. It is very calm and relaxing though. « less
“Long Weekend Getaway”
May 13, 2013
barbara r, Conyers, Georgia | Trip type: Couples
My boyfriend & I stayed here for 2 nites ...... thoroughly enjoyed our stay and couldn't have asked for better service. They really went above & beyond to make sure...
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My boyfriend & I stayed here for 2 nites ...... thoroughly enjoyed our stay and couldn't have asked for better service. They really went above & beyond to make sure our stay was enjoyable.... got free firewood for the fireplace. Room was clean and more spacious than I was expecting. Nice balcony over looking the river. Liked the "cabin" quality of the room. Thanks! We enjoyed our stay :) « less
“Away from the hustle and bustle of downtown”
May 7, 2013
Dinah428, Williamsburg, Virginia | Trip type: Business
The rooms at the back of the hotel overlooking the stream and on the top floor are very quiet and peaceful. It was a roaring stream when I stayed there...
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The rooms at the back of the hotel overlooking the stream and on the top floor are very quiet and peaceful. It was a roaring stream when I stayed there mid-April, but I loved sitting on the deck enjoying the dogwoods that were blooming. The hotel IS under renovation and the rooms on the upper floor are "dated," but very comfortable and spacious. I didn't use the wood-burning fireplace, but it would be lovely in the winter. I enjoyed being 5 minutes away from the Convention Center but out of the hustle and bustle of downtown Gatlinburg.
Breakfast was fine--a nice hash brown/egg casserole every morning (I was there for 6 nights) which was delicious with sausage gravy on top!! Fresh fruit available--bananas and apples. Maid service was "spotty," and one day the maid apparently forgot to "do" my room.
I would definitely stay at this hotel again for the reasons above. By the way, I believe that the hotel is now "pet-friendly" (for an additional charge). I would hope that Brookside would set aside certain rooms for pets and their owners rather than making all of the rooms available. (Being a pet owner myself, I appreciate that not everyone loves dogs!) « less
“Good value with a nice view from our room.”
May 7, 2013
fut23ure, Ohio
This place was great for us. We had a fireplace in the room and a balcony that faced a stream in the rear of the resort. The room was out...
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This place was great for us. We had a fireplace in the room and a balcony that faced a stream in the rear of the resort. The room was out dated but clean with a Jacuzzi bathtub and a small fridge. We mainly wanted a cheap place to stay while taking advantage of all Gatlinburg had to offer. They offer a free breakfast and have an outdoor pool that im sure is open during the summer months. Overall we had a nice experience during our stay here. « less
We booked this property through a travel agency. They should be ashamed to book any clients here. This would be a place I would only stay if I was driving...
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We booked this property through a travel agency. They should be ashamed to book any clients here. This would be a place I would only stay if I was driving and couldn't find any other rooms. The staff was nice enough, but only one maintance person did what they said. All others said they would take care of it and never followed through! The towels were cheap, the tissues and toilet paper were the cheapest grade. The lighting was very dim and dated. They say they have wireless internet - don't believe it! I only connected once during our stay. The breakfast they brag on was horrendous and stingy. They don't even have bread for toast. My sheets very old and the spread was so old it had lost its loft long ago. Of course you can imagine in a facility this old, there were very few electric outlets to charge our phones, etc. The last night we saw tiny bugs in the room - eww! Please don't believe the promise of rennovation - it's not true!! « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual - 72 Hour cancellation policy
Group - 30 days prior to arrival 5% attrition.
Nightly Parking:
free
Typical Group Deposit:
50%
Total Taxes:
12.75%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Food and Beverage Tax:
11.75%
Room Types - Brookside Resort
Deluxe room with two queen beds
Two Queen Beds
Measuring 400 square feet (36 square meters), this room opens to a furnished balcony with mountain views. Settle onto the pillowtop bed with premium bedding and cotton linens for a good night's rest. The private bathroom has a shower/tub combination, as well as complimentary toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 30-inch television is offered for your entertainment. Request an in-room massage. A coffee/tea maker and a refrigerator are supplied. Rollaway/extra beds, a desk, and daily housekeeping are among the conveniences offered.
Deluxe suite
One Single Bed
Measuring 400 square feet (36 square meters), this room opens to a furnished balcony with mountain views. Settle onto the pillowtop bed with premium bedding and cotton linens for a good night's rest. The private bathroom has a shower/tub combination, as well as complimentary toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 30-inch television is offered for your entertainment. Request an in-room massage. A coffee/tea maker and a refrigerator are supplied. Rollaway/extra beds, a desk, and daily housekeeping are among the conveniences offered.
Deluxe King
One King Bed
Measuring 400 square feet (36 square meters), this room opens to a furnished balcony with mountain views. Settle onto the pillowtop bed with premium bedding and cotton linens for a good night's rest. The private bathroom has a shower/tub combination, as well as designer toiletries and complimentary toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 30-inch television is offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. Rollaway/extra beds, a desk, and daily housekeeping are among the conveniences offered.
Standard, Two Double Beds (Pet Friendly)
Two Double Beds
Measuring 275 square feet (25 square meters), this room opens to a furnished balcony with mountain views. Settle onto the pillowtop bed with premium bedding and cotton linens for a good night's rest. The private bathroom has a shower/tub combination, as well as complimentary toiletries. Complimentary wired and wireless Internet access keeps you connected, and the 30-inch television is offered for your entertainment. A coffee/tea maker and a refrigerator are supplied. Rollaway/extra beds, a desk, and cribs/infant beds are among the conveniences offered. This is a pet-friendly room.
Amenities - Brookside Resort
Air conditioning
Alarm clock
Baggage storage facilities
Camping or barbeque facilities
Complimentary breakfast
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Games room
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet is Complimentary
Ironing facilities
Jacuzzi
Kitchen facilities
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Private car parking
Private garden grounds
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Terrace
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy2 pet maximum - domestic cats/dogs. Max weight 25 lbs. Pet rooms are located in the Creekside Building only. Fee is $10 per night per pet plus tax.
Airport & Shuttle Information - Brookside Resort
Knoxville, Tyson McGhee Airport. TYS
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Gatlinburg Trolley stops at the property.
Testimonials: Why use Hotel Planner?
"I had not known of your service, absolutely love it, and will begin using it from now on to book our soccer tournaments. Thanks tons!!!" K. H. - Jonesboro, AR
"Everything was satisfactory at the hotel. Leslie, their group sales coordinator did an excellent job taking care of our needs for billeting and hospitality facilities. Your web site is among my favorite sites and may, in fact, be used again next year for a possible reunion in our nation's capitol." R.R. - Southwest Florida
Based on 166 traveler reviews 
Value
Service
“This is definitely NOT a resort!!!!”
Deluxe room with two queen beds
Deluxe suite
Deluxe King
Standard, Two Double Beds (Pet Friendly)