We booked rooms for a number of nights on a business trip. The hotel was running a promotion, so the room was an excellent deal. The hotel is centrally located...
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We booked rooms for a number of nights on a business trip. The hotel was running a promotion, so the room was an excellent deal. The hotel is centrally located and right on the Park. The king room was very large and modern with a spacious bathroom. I stayed on the third floor and did not notice any noise whatsoever, from other guests or the street. I would definitely stay here again. « less
“Could do better”
May 17, 2013
bob h, Sheffield, United Kingdom | Trip type: Couples
Quite an experience, but disappointed with the room which overlooked Kensington High Street and although on the 6th floor found the traffic noises and police sirens in the early hours...
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Quite an experience, but disappointed with the room which overlooked Kensington High Street and although on the 6th floor found the traffic noises and police sirens in the early hours caused a couple of restless nights. Good value for money at half the normal nightly rate, and was surprised that a hotel of this quality did not provide (half milk) as standard, but did supply it on request. must applaud the staff who were most helpful in all respects. « less
Read management response to this review.
Management response from Graham Bamford, General Manager
Dear Bob H.,
Thank you for your review. I am glad to know that you enjoyed our customer service.
I am sorry if you were disturbed by the street noise, please note that our rooms have been recently refurbished with improved features such as double glazed sound proofed windows, however; I do understand that we are situated in a convenient and prestigious location on bustling Kensington High Street. We offer a range of room categories with differing sizes and views; including our spacious Garden Room’s which offer another perspective overlooking Kensington Gardens.
We look forward to welcoming you back soon.
Kind regards, RGH
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“posh neighbourhood for a posh price”
May 17, 2013
MichielAmsterdam
Beautiful located in a posh neighbourhood for a posh price. Was there for a conference. Great beds and a perfect shower. Be careful with eating from the minibar. 6,95 pounds...
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Beautiful located in a posh neighbourhood for a posh price. Was there for a conference. Great beds and a perfect shower. Be careful with eating from the minibar. 6,95 pounds for 20 cashew nuts? And the egs during breakfast were not included in the room rate either which I found odd « less
Read management response to this review.
Management response from Graham Bamford, General Manager
Dear Michiel,
Thank you for your review. I am pleased to hear that you enjoyed your stay overall, especially the ‘great beds and a perfect shower’ in your room.
We also appreciate your comments in regards the Mini Bar rates and breakfast inclusions. Please note that we offer 2 different types of breakfast where only the Full English Breakfast is inclusive of hot food buffet, including eggs.
We look forward to welcoming you back in the near future.
Best regards, Royal Garden Hotel
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“Dont choose the 9th floor”
May 17, 2013
TravelLoverXOXO, Dubai, United Arab Emirates | Trip type: Solo travel
I was so disappointed as my room was exactly underneath the restaurant that has a cleaning service taking place overnight, keeping me up ofcourse with all their noise, and the...
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I was so disappointed as my room was exactly underneath the restaurant that has a cleaning service taking place overnight, keeping me up ofcourse with all their noise, and the hotel staff couldnt do anything about it. the rooms are decent, but in 2013, i expect much more from a 5 star hotel. I didnt get the rest i needed from staying at this hotel. The location on the other hand is great, and the view overlooking hyde park is nice. « less
Read management response to this review.
Management response from Graham Bamford, General Manager
Dear Guest,
Thank you for your review. I am glad to hear that you enjoyed the hotel location and the view from your room.
However, I am disappointed to read that your stay was disturbed by noise from Min Jiang Restaurant and I have passed on your remarks to the relevant managers who will look into the restaurant’s cleaning service to see how we can improve on this matter. Please accept my apologies for any inconvenience that this may have caused you.
We look forward to welcoming you back soon.
Warm regards, RGH
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“Luxury!”
May 15, 2013
NooN-BH | Trip type: Solo travel
Great location, great rooms, clean, luxurious, wouldn't stay anywhere else! Service was exceptional, close to high street shopping, bus stop right outside hotel and takes you almost everywhere! Truly worth...
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Great location, great rooms, clean, luxurious, wouldn't stay anywhere else! Service was exceptional, close to high street shopping, bus stop right outside hotel and takes you almost everywhere! Truly worth it. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
This room overlooks the city or garden. Wired and wireless Internet access (surcharge) keeps you connected, and the flat-screen TVs is offered for your entertainment. Request an in-room massage. A minibar, a coffee/tea maker, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as bathrobes, slippers, and complimentary toiletries. A laptop-compatible safe, a desk, and complimentary newspapers are among the conveniences offered. This room is Non-Smoking.
Queen Room
1 double bed with premium bedding. Views of the Royal Mews or Kensington High Street. 21 square meters (226 square feet). Desk. Laptop-compatible in-room safe. Flat-panel television with satellite channels. Premium television channels. Pay movies. DVD player. Wired and wireless(high-speed) Internet access (surcharge). Direct-dial phone. Multi-line phone. Voice mail. CD player. Clock radio. Minibar. Refrigerator. Coffee/tea maker. Private bath with shower/tub combination. Bathroom phone. Bathrobes. Slippers. Hair dryer. Designer toiletries. Trouser press. Complimentary newspaper. Turndown service. Climate control. Smoking permitted.
Garden Room
2 twin beds. Premium bedding. Separate sitting area. Views of Kensington Garden or Hyde Park. 24 square meters (258 square feet). Desk. Laptop-compatible in-room safe. Flat-panel television with satellite channels. Premium television channels. Pay movies. DVD player. Wired and wireless(high-speed) Internet access (surcharge). Direct-dial phone. Multi-line phone. Voice mail. CD player. Clock radio. Minibar. Refrigerator. Private bath with walk-in shower. Bathroom phone. Bathrobes. Slippers. Hair dryer. Designer toiletries. Trouser press. Complimentary newspaper. Turndown service. Air conditioning. Smoking permitted. Wheelchair accessible.
Standard King
1 double bed. Small sitting area with couch and a chair. Views of Kensington High Street or the Royal Mews. 27 square meters (290 square feet). Desk with telephone. Lighting control panels. Wired and wireless high-speed Internet access (surcharge). Laptop-compatible in-room safe. Multilingual and interactive flat-panel television. CD/DVD player. Minibar. Private bath with designer toiletries and heated makeup/shaving mirror. Climate control.
Executive Room
1 king bed. Sitting area with couch and chair. Views of Kensington High Street or the Royal Mews. Room sleeps up to 2 adults and 2 children. 34 square meters (365 square feet). Desk with telephone. Lighting control panels. Wired and wireless high-speed Internet access (surcharge). Laptop-compatible in-room safe. Multilingual and interactive flat-panel television. CD/DVD player. Minibar. Coffee/tea maker. Family-style bathrooms with designer toiletries and makeup/shaving mirror. Climate control.
Standard Two Twins
2 twin beds. Small sitting area with couch and a chair. Views of Kensington High Street or the Royal Mews. 27 square meters (290 square feet). Desk with telephone. Lighting control panels. Wired and wireless high-speed Internet access (surcharge). Laptop-compatible in-room safe. Multilingual and interactive flat-panel television. CD/DVD player. Minibar. Coffee/tea maker. Private bath with designer toiletries and heated makeup/shaving mirror. Climate control.
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Based on 626 traveler reviews 
Value
Rooms
“Could do better”
“Dont choose the 9th floor”
“Luxury!”
Garden Twin
Queen Room
Garden Room
Standard King
Executive Room
Standard Two Twins