May 11, 2013
Stephanie D, Fairhaven, Massachusetts, United States | Trip type: Couples
I bought a groupon for this Inn and when I arrived everything was nice and the staff was pleasant. However, I will not be staying here again.
After our first...
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I bought a groupon for this Inn and when I arrived everything was nice and the staff was pleasant. However, I will not be staying here again.
After our first night, my boyfriend broke out in terrible hives. We went down to the desk to try and find out what could have caused this and they were cooperative in trying to solve but in the end all we got was a pill and a "sorry." I was happy they offered us medicine but not even offering to try and change our sheets with a different type of detergent or offering a separate set of sheets? Well... I kind of hoped for that.
We went to a pharmacy for some benedryl and decided it wouldn't be good to stay at the hotel another night when he could wake up and be terribly uncomfortable due to the hives. We checked out.
It was the same person behind the desk. There was no offer to compensate our last night that we didn't use. There was no type of compensation offered for our discomfort either.
This experience taught us that from now on we'll have to travel with our own bedding. Hopefully other hotels in this area are more willing to accomodate someone who unexpectedly has an allergic reaction. « less
“3 Nights in April”
May 8, 2013
pipermarie, Boston, Massachusetts | Trip type: Solo travel
I stayed here for 3 nights in April alone and was perfectly happy. The entire staff is very capable and very nice as well. This is a property that was...
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I stayed here for 3 nights in April alone and was perfectly happy. The entire staff is very capable and very nice as well. This is a property that was built in the heyday of motels but it has been kept up and is clean and well maintained. Very large room with a separate area with microwave and fridge. I would come back any time. « less
Read management response to this review.
Management response from Mark DellaPasqua, Online Marketing Coordinator
Dear Guest,
Thank you for your kind words. Our staff here at the Coachman Inn is one of our strongest assets. We want you to feel like you're home, which is especially comforting when travelling alone. Each year we strive to improve upon your experience by updating our property. We encourage you to come back soon to see what other renovations we have completed.
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“Great place in Kittery!! Accessible room is very well set up”
My girlfriend and I stayed a couple of nights recently, and really enjoyed our stay. I required a room with an accessible shower, and the Coachman did not disappoint- expect...
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My girlfriend and I stayed a couple of nights recently, and really enjoyed our stay. I required a room with an accessible shower, and the Coachman did not disappoint- expect for the chair that was in the tub instead of a fold-down bench (not a big deal). The room was clean, and central to the outlets and highway so it was very convenient... The price was very affordable too, and would definitely stay there again.....
Oh, the walls were a little thin, and I could hear the TV and people in room next to us talking, but again, not a big deal.... « less
Read management response to this review.
Management response from Mark DellaPasqua, Online Marketing Coordinator
Dear Guest,
I would like to thank you for choosing the Coachman Inn during your last trip to Kittery and for your kind review. I'm happy to hear that we were able to meet your requests and that you took advantage of our great location next to the Kittery Premium Outlets. All of us at the Coachman Inn look forward to seeing you again soon!
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“Disappointed”
May 1, 2013
Robert H | Trip type: Friends getaway
Stayed at Coachman twice in April coming and going for a golf trip. Both times our room smelled bad and price varied significantly. Stayed previously in January and it was...
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Stayed at Coachman twice in April coming and going for a golf trip. Both times our room smelled bad and price varied significantly. Stayed previously in January and it was a great experience so was a little disappointed as have suggested as a great place to stay to many friends. Location to shopping is a real plus but in future may consider staying elsewhere. « less
Read management response to this review.
Management response from Mark DellaPasqua, Online Marketing Coordinator
Dear Guest,
I want to express how sorry I am that your last trip was not up to standards. Our staff uses these reviews to make sure they are providing the service and quality you've come to expect. I would like to thank you for bringing these concerns to my attention and the proper actions will be taken immediately.
I would also like to apologize for the confusion regarding the different prices. Nightly rates in the area, including our hotel, do increase as the peak season approaches. Although the Coachman Inn has kept up with industry standards, our prices have not increased in 3 years. We have continued to offer better prices than other comparable properties in the area.
I hope you will allow us to restore your confidence in the Coachman Inn. Please feel free to contact me to discuss this issue further at xani@coachmaninn.net.
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“Excellent”
Apr 24, 2013
Cobo15, Middletown, New York | Trip type: Couples
My husband and I come here once a year for weekend getaways. This is our 5th time staying here and we love it. The staff is excellent, the rooms are...
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My husband and I come here once a year for weekend getaways. This is our 5th time staying here and we love it. The staff is excellent, the rooms are comfortable, the continental breakfast is good. The shopping outlets is right across the street. York Beach is just a few minutes drive where the sunset is fantastic. Thanks Coachman Inn for making our stay enjoyable. We will be back soon!! « less
Read management response to this review.
Management response from Mark DellaPasqua, Online Marketing Coordinator
Dear Guest, Let me thank you for complimenting our staff. They are truly what set us apart from all the rest. We are also very happy to be a part of your yearly tradition and look forward to seeing you again soon.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3 PM
Check Out:
11 AM
Year of Last Renovation:
2002
Floors:
2
Rooms:
43
Corridors:
Both Interior and Exterior Hallways
Non Smoking Rooms:
43
Handicap Rooms:
2
Suites:
0
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
0.3 Mi
Dist. to 24hr Restaurant:
3.0 Mi
Dist. to Nearest Gym:
2.0 Mi
Policies / Expenses
Cancellation: 6 PM Night of arrival
Nightly Parking:
0
Total Taxes:
7.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
7.00 Per Night
Amenities - Coachman Inn
Air conditioning
Alarm clock
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Fax available
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet is Complimentary
Non-smoking rooms
24 hours opened
Pets allowed
Private bathroom in room
Private car parking
Radio in room
Self controlled heating/cooling system
Swimming pool - outdoor
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy4 Pet Rooms Available $10.00 Per Pet Per Night. 2 Pets Per Room Maximum
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Based on 132 traveler reviews 
Value
Cleanliness
“2 Nights and an Allergic Reaction”
“Disappointed”
“Excellent”