Verified Reviews of Galveston Beach Hotel Below are the verified reviews from guests that we have booked recently:
"Poor Customer Service"
Overall Score2.0/ 5
We were told that check-in would be at 4:00 PM. At 8:00 PM we were still waiting for a room for a one-day stay. The front desk personnel were not very knowledgeable, and not very flexible. They seemed to be all new employees, and too afraid that they would get in trouble. No one from the management team ever came out to help them with the irate guests that were in the same predicament as we were.
09-Apr-2014 Verified Review
Customer Reviews of Galveston Beach Hotel
The Holiday Inn Sunspree Resort at Galveston Beach is the perfect retreat from the ordinary. We strive each and every day to offer our guests a worry free getaway that is great for young and old alike.Whether it’s business, a little family time or one of those “once-in-a lifetime” moments, let our staff help in making your time truly your own! Relax and leave the details to us.Relax by our free form pool. Workout in our fitness center as you gaze out over the entire Island. Enjoy the kid’s arcade….play pool….browse the gift shoppe or sit for a while in Captain Jack’s Beach Bar. The largest palapa bar of its kind in Texas!
Details / Other Expenses
|Year of Last Renovation:||2008|
|Corridors:||Both Interior and Exterior Hallways|
|Non Smoking Rooms:||96|
|Room Windows:||Windows Don't Open|
|Meeting Rooms:||1 |
|Meeting Space:||3000 sq. feet|
|Banquet Space:||Holds 125 people|
|Dist. to Food/Bars:||On-site|
|Dist. to 24hr Restaurant:||0.3 Mi|
|Dist. to Nearest Gym:||On-site|
|Lounge/Bar Hours:||12pm - 2am| Policies / Expenses
72 hour CXL. One night room & Tax will be applied if cancelled under the 72 hour window.
|Typical Group Deposit:||25%|
|Total Misc Fees:||$0.00 USD |
(mandatory resort fees/taxes)
|State Tax:|| 6.00%|
|City Tax:|| 9.00%|
Amenities / Features Pet Friendly? Sorry, pets are not allowed.
Airport & Shuttle Information
Houston Hobby is the closet airport to the Island. We recommend Galveston Limo Service for transfers. Cost is around $35.00 round trip.
Local Shuttle Info: Resort shuttle is for transport to and from Cruise Terminal only....unless contracted for meeting or group.
Airport Shuttle? Sorry
airport shuttle available.
Holiday Inn Sunspree Resort Galveston Beach