Complimentary Continental Breakfast, complimentary WIFI, refrigerator and microwave in each room. Parking available. We are pet friendly-one pet stays free. Restaurants within walking distance to hotel - Olive Garden 1/2 mile away.
Star Rating:
Local Attractions:
Dover Downs Casino, Dover International Speedway, Delaware State University.
Apr 30, 2013
Chris R, New York City, New York | Trip type: Business
Stayed at this hotel during the last week of April. The location is right if you want to be near the Dover Downs Casino and various chain eateries. The good...
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Stayed at this hotel during the last week of April. The location is right if you want to be near the Dover Downs Casino and various chain eateries. The good are as follows: the central location; the price (among the lowest-priced hotels in the area); the comfortable beds with plush pillows; the plethora of parking spaces; the in-room refrigerators and microwaves; and the relatively friendly service.
The bad consists of hotel rooms YET to be redesigned and renovated in accordance with most other Red Roof Inns; the old-fashioned cathode ray tube televisions that are huge and suffers in picture quality; the lack of a strong Wi-Fi in all parts of the room; the towels having a weird odor; the lack of shampoo bottled (opting for shampoo packets instead); and the lack of breakfast options in the morning.
The ugly is primarily in the form of an unprofessional demeanor when I walked into the lobby. I have nothing against families of Indian descent, but when I walked in, there was a familiar pungent odor of "curry" dishes and Indian home cooking (of which I am a fan in a restaurant--not in a hotel lobby). Furthermore, it seems as though the whole family was working in the hotel and treating the lobby and hallway as if it were their own living room. A kid was running around from the desk to the vending machine; a grandmother was vegetating near the entrance; some old guy was wandering the parking lot; and the clerk (who had to be rung from behind at 3:00 PM) was dressed in an all-too-casual short-sleeved shirt bearing no logo of Red Roof or any indication that he even worked for the hotel. I have no problem with casual Monday through Sunday, but at least let me know that you work for the hotel or have some affiliation with the hotel industry.
Also, the walls were in severe need of a paint job and cleaning, as there was an overall air of dinginess in the rooms.
Aside from the lack of business professionalism, a comfortable night was the saving grace, but I think the customers should be treated to some modicum of professionalism. Having your family hang around the guests doesn't exactly yell "welcome." « less
Read management response to this review.
Management response from VINAY PATEL, General Manager
Hello guest,
Thank you for taking the time to tell us about your experience at the Dover Red Roof. I am sorry that your experience did not meet your expectations; please accept my sincerest apologies.
At Red Roof, we strive to provide every customer with superior service; therefore your feedback is very important to us. I want you to know that we are taking the appropriate measures to address the problem that occurred during your stay to prevent any future occurrence.
We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.
Sincerely,
Vinay Patel
General Manager
Red Roof Inn - Dover
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“A good clean comfortable hotel with a staff dedicated to pleasing their guests.”
Apr 20, 2013
Jay D, Lehighton, PA | Trip type: Family
For the past couple of years my wife and I have made frequent 2-3 day trips to Delaware to look around the area for possible retirement homes.
We have stayed...
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For the past couple of years my wife and I have made frequent 2-3 day trips to Delaware to look around the area for possible retirement homes.
We have stayed in almost every hotel/motel in the area. We now stay the Red Roof Inn-Dover as it is centrally located and only about an hour's drive to anywhere in the state.
The property has improved greatly in the past year. On this trip we noticed fresh paint and new carpeting.
As one reviewer stated, it isn't the Ritz BUT you can't beat the value and the staff's desire to make your stay comfortable and pleasant. « less
Read management response to this review.
Management response from VINAY PATEL, General Manager
Hello, and thank you for your review. I would like to let you know that our property is scheduled for complete renovation this year. Again, thank you for taking the time to write your review I appreciate your comments regarding your recent stay at the Dover,De,Red Roof. I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services. We look forward to seeing you in your future travels.
Sincerely,
Vinay Patel
General Manager
Red Roof Inn - Dover
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“Comfortable clean economical”
Mar 20, 2013
dadscat, ithaca, new york | Trip type: Family
Stayed on a Saturday night. Room was clean - bed comfortable - breakfast sufficient to get you off to a good start. Checked in late without reservation but was warmly...
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Stayed on a Saturday night. Room was clean - bed comfortable - breakfast sufficient to get you off to a good start. Checked in late without reservation but was warmly welcomed. Location easy in and out - convenient to Dover Downs. Will be staying here again. « less
Read management response to this review.
Management response from VINAY PATEL, General Manager
Dear Guest,
I appreciate your comments regarding your recent stay at the Dover Red Roof. We always enjoy hearing about the positive experiences our guests have at our hotels.
I will make sure to share your comments with the rest of our team. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience, I hope your next visit will be as pleasant as the previous one.
Sincerely,
Vinay Pate
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“Comfortable, friendly and convenient to dining”
Feb 24, 2013
Diane A, Gold Hill, North Carolina | Trip type: Business
We've stayed many times in Red Roof Inns, and are really pleased with the remodelling and upgrading they are performing in many of their locations. The really comfortable beds at...
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We've stayed many times in Red Roof Inns, and are really pleased with the remodelling and upgrading they are performing in many of their locations. The really comfortable beds at this quality location, like some of the others, is a definite plus. Our overnight stay was very restful. The gentleman at the concierge was even kind enough to reassign us to an alternate room that was available early because I was feeling ill, and inquired about my status as we left the next day. This hotel was in an excellent location for dining within walking distance. We would definitely choose this Red Roof Inn if we visit this area again. Their rates were definitely competitive. « less
Read management response to this review.
Management response from VINAY PATEL, General Manager
Dear Diane,
Thank you for taking the time to write a review. I appreciate your comments regarding your recent stay at the Dover Red Roof.
I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Sincerely,
Vinay Patel
General Manager Red Roof Inn - Dover
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“Great value, easy access, friendly management”
Feb 22, 2013
novorosNE
Running a small hotel in New England, we appreciate cleanliness and overall value of this hotel. Very comfortable mattresses are a bonus. Easy access on and off highway is very...
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Running a small hotel in New England, we appreciate cleanliness and overall value of this hotel. Very comfortable mattresses are a bonus. Easy access on and off highway is very convenient when traveling long distance. « less
Read management response to this review.
Management response from VINAY PATEL, General Manager
Dear Guest,
Thank you so much for taking the time to write a review of our hotel on Trip Advisor. I appreciate your comments regarding your recent stay at the Dover Red Roof .
I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.
Thank you again for sharing your experience. We look forward to seeing you in your future travels.
Sincerely,
Vinay Patel
General Manager
« hide
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
2:00 PM
Check Out:
11:00 PM
Year of Last Renovation:
2002
Floors:
4
Rooms:
57
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
41
Handicap Rooms:
9
Suites:
7
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
On-site
Dist. to 24hr Restaurant:
2.0 Mi
Dist. to Nearest Gym:
2.0 Mi
Policies / Expenses
Cancellation: 24 Hrs.
Nightly Parking:
$ 0
Typical Group Deposit:
25 %
Total Taxes:
8.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
8.00%
Room Types - Red Roof Inn
ACCESSIBLE SUPERIOR KING SMOKING
One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A microwave and a refrigerator are supplied. Conveniences include a clock radio. This room is Smoking.
ACCESSIBLE SUPERIOR KING NON-SMOKING
One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A microwave and a refrigerator are supplied. Conveniences include a clock radio. This room is Non-Smoking.
Deluxe two full beds smoking
Two Full Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A microwave and a refrigerator are supplied. Conveniences include a clock radio. This room is Smoking.
Deluxe two full beds non smoking
Two Full Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A microwave and a refrigerator are supplied. Conveniences include a clock radio. This room is Non-Smoking.
Superior One King Bed Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A microwave and a refrigerator are supplied. Conveniences include a clock radio. This room is Non-Smoking.
ACCESSIBLE KING SUITE NON-SMOKING
One King Bed
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A microwave and a refrigerator are supplied. Conveniences include a clock radio. This room is Non-Smoking.
ACCESSIBLE DELUXE 2 FULL BED SMOKING
Two Full Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A microwave and a refrigerator are supplied. Conveniences include a clock radio. This room is Smoking.
ACCESSIBLE DELUXE 2 FULL BED NON-SMOKING
Two Full Beds
Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. A microwave and a refrigerator are supplied. Conveniences include a clock radio. This room is Non-Smoking.
Amenities - Red Roof Inn
Air conditioning
Complimentary breakfast
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Fax available
Free local calls
Handicap accessible
Internet - wireless
Microwave in room
Non-smoking rooms
Pets allowed
Refrigerator
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyOne small pet per Romm.
Airport & Shuttle Information - Red Roof Inn
Philadelphia international Airport 50 Miles.Baltimore international airport 82 Miles.
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: Casino shuttle that stops at the hotel on the weekend.
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