Niagara Falls, UB North Campus, Northtown Hockey Arena, Shopping, (Galleria Mall, Boulevard Mall, Outlet Mall) Restaurants, Downtown Buffalo, Zoo, Science Museum, Lake Erie Waterfront, Darien Lake Theme Park, Niagara Wine Trail, HerschellCarousel Museum
Verified Reviews of Sleep Inn Amherst
Below are the verified reviews from guests that we have booked recently:
"Did not get what was promised."
Overall Score2.0/ 5
First I reserved a block for our 10/11 year old girls all star team. When we got there we were spread out from floors two to five. No one could answer why and the managers never even came to the front desk. The hotel seems to ignore problems instead of fixing them. One of the parents even got charged twice for their room so when she went to the store and tried to use her debit card it was declined. Of course, she had to figure out why she didn't have money, then go to the front desk and PROVE she was charged twice and then wait for a day until it was credited back. As the person who selected this hotel for our team I am embarrassed and will never pick a Sleep Inn again.
Verified Review, stayed from Fri Jul 25 to Sun Jul 27 2014 at a $129.00 group rate.
Response from Management on 14-Aug-2014:
Customer Reviews of Sleep Inn Amherst
Award winning hotel. TripAdvisor top rated hotel. Consistently ranks in the top 3 on Trip Advisor. Friendly staff, clean and comfortable rooms Room types include 1 king bed or 2 double beds. Heated indoor pool and hot tub. Deluxe continental breakast.Easy access off I-290. Minutes from Niagara Falls, Downtown Buffalo, airports, and many great dining and shopping options. Extended continental breakfast includes a varity or breakfast meat options, fresh baked goods, cereal, make your own waffles and fresh fruit salad.
Details / Other Expenses
|Year of Last Renovation:
||All Rooms Have Interior Hallways
|Non Smoking Rooms:
||Windows Do Open
|Dist. to Food/Bars:
|Dist. to 24hr Restaurant:
|Dist. to Nearest Gym:
6am-10pm daily, indoor, fully compliant with ADA. Hotel has a whirlpool as well.
Policies / Expenses
4:00PM day of arrival /7 days for group
|Typical Group Deposit:
||Credit card or full with check
|Total Misc Fees:
(mandatory resort fees/taxes)
|| 0.00 Per Night
|| 0.00 Per Night
|Rooms Wireless Internet Fee:
|| 0.00 Per Day
|Avg. Continental Breakfast Cost:
|| 0.00 Per Person
Amenities / Features
Sorry, pets are not allowed.
Airport & Shuttle Information
Located 9 miles from Buffalo/Niagara Airport. $40.00 one-way taxi expense.
Airport Shuttle? Sorry
airport shuttle available.
Complimentary breakfast with scrambled eggs, sausage, make your own waffles, along with fruits, cereal, baked goods, coffee and juices.
About Sleep Inns
- Morning Medley hot breakfast buffet serving waffles, eggs, bacon or sausage, etc. varies by location
- Guest rooms with large work/desk areas, free local and long-distance calls within the U.S.
- Large signature Sleep showers
- Free high-speed internet access and newspaper
- Swimming pool and/or fitness facility
The Sleep Inns highlights above are subject to change without notice.