Paseo Kukulcan Km 9 Lotes 9 Y 9a, Cancun 77500 Mexico (MEX)
View Map 1-800-230-4134
3 Star Beach property
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Very Good
4.0/ 5

Based on 1570 guest reviews

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  • Has outdoor swimming pool
  • Shuttle from airport available
  • The Avg. Group Saves 6.9%!
  • Access to gym on-site
  • Hotel has 453 rooms
  • Check out time: 12:00
  • Hotel has an eco-friendly policy
  • Groups & Meetings rating of 5.6/10
  • Hotel has 26 meeting rooms

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Local Attractions

Our hotel is All Inclusive, located in the exclusive Punta Cancun within walking distance from the best nightlife in town, the Cancun Convention Center and some of the best restaurants in town, we are within walking distance from Plaza Caracol (mall) and about 10 minutes driving distance from other exclusive outlets.

Verified Reviews of Krystal Cancun

Below are the verified reviews from guests that we have booked recently:
"Really enjoyed ourselves and pricing was reasonable"
Overall Score5.0/ 5
Krystal hotel staff were really exceptionally helpful and hotel exceeded my expectations. Beach and pool were really good. Activities directors - Oscar and Edgar were really helpful.Food was really more than enough. I think we only ran out of bottled water the first day and then they fixed this. We will go back for sure. Time of year was good for us. I would like to receive one complimentary room next time if we get a bigger group as there was more work involved in getting the group together and organized than I expected. Thanks for asking.
(Group coordinator, booked 7 rooms), from CA flag
11-Nov-2013 Verified Review

Customer Reviews of Krystal Cancun

4.0 out of 5.Based on 1570 guest reviews, Very Good

Property Description

Krystal Cancun, the freshness of a renewed image, invites you to take your very well deserved vacation and enjoy the beauty of the Mexican Caribbean.The hotel is All Inclusive, located in Punta Cancun, the heart of activities and entertainment, very close to the marina and the golf courses, you will fully enjoy the enormous wealth that this Mexican destination has to offer, with all the attractions, comfort and services offered to you by Krystal CancunYou can relax and take a dip in the panoramic style swimming pool and Jacuzzi, take a break and unwind on the Bali sun beds or leave the kids and exercise your body mind and soul at the Fitness Center & Spa.Discover the excellent gastronomy, served by the renowned “Hacienda El Mortero” Restaurant, and its high Mexican cuisine enlivened by the sound of the traditional Mariachi band.Aquamarina restaurant is complimented by the stunning view of the ocean which surrounds it, creating a peaceful relaxed atmosphere for all. Krystal Cancun is perfect for families, couples, honeymooners, weddings, meetings and social events Krystal Cancun awaits you with 453 ample rooms. Its recently opened tower NH Krystal Club offers 104 rooms with ocean front view, relax in your private balcony and enjoy the benefits of the Club lounge with continental breakfast , appetizers and house wine.For the honeymooners we have a special section, Romantic rooms. We offer five star ammenities without the five star price.

Green Sustainability


Details / Other Expenses

Check In:15:00
Check Out:12:00
Year of Last Renovation:2009
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:592
Handicap Rooms:
Room Windows:Windows Do Open
Cleaning Frequency:Daily
Meeting Rooms:26 View Spaces
Meeting Space:3900 sq. feet
Banquet Space:Holds 450 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.5 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:10:00 AM - 2:00 PM
Policies / Expenses
30 day cancel policy
Nightly Parking:00
Typical Group Deposit:$1,000.00
Total Taxes: 0.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 3.00 Per Night
Country Tax:11.00 Per Night

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Car rental
  • Central location
  • Child facilities
  • Clothes drying
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Currency exchange
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Jacuzzi
  • Laundry facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Private car parking
  • Private garden grounds
  • Quiet location
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Solarium
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • Terrace
  • Travellers cheques accepted

Airport & Shuttle Information

Cancun International Airport is located at 25 minutes south of the Hotel Zone and the Krystal Cancun Hotel

Local Shuttle Info: Bus serivce in Cancun is $2.00, locals and tourist can enjoy this service.Bus stop just a few steps from the hotel

Airport Shuttle? Yes! There is an airport shuttle.

Seasonality and Projections at Krystal Cancun

Rate fluctuations of Krystal Cancun

This graph illustrates fluctuations ofsleeping room prices for both our group rates and the most competitive individual traveler prices we could find at the time the group/meeting bid was placed.The best group/meeting rate displayed is 81.0% in the month of July 2012 and the highest average individual rate is $498 in the month of July 2012. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Krystal Cancun in a month when rates are lower.

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Meeting Rooms and Banquet Rooms at Krystal Cancun

Below are the meeting, banquet, conference and event spaces at Krystal Cancun.

Feel free to use the Krystal Cancun meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Cancun event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
Krystal One and Two113 x 34 x 113842140/12022421090110100--/--426460384
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Krystal One and Two

We also have 3 more meeting rooms, Foyer and green areas plus our huge beach to create an unforgatable seeting. Our 7 Columns area is one of the MAIN ICONS in the Island of Cancun. It has been scenario of timeless movies. A) Tulum One with 1,142 sq. ft. B) Tulum two with 808 sq. ft.C) Club Tower meeting room located ground floor in the new Club Tower with a beautiful view of the Ocean and tall windows.
Room Type:
General Meeting Room
Total Size:
3842 Sq. Feet
113 x 34 x 11 Ft.
Floor Level:
1 Below Ground
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • Projection Equip.
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
  • Computer Rentals
  • Simultaneous Interpretation
  • Sound System
Krystal One and Two Meeting Space Thumbnail 1
Krystal One and Two Meeting Space Thumbnail 2
Krystal One and Two Meeting Space Thumbnail 3
Photo of Krystal One and Two

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