14 Benjamin Rd., Waterloo, ON N2V2J9 Canada (CAN)
View Map 1-800-230-4134
3 Star Suburban hotel
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Very Good
4.5/ 5

Based on 34 guest reviews

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  • With an indoor pool!
  • Free breakfast
  • Airport shuttle provided
  • Fitness / Gym is on-site
  • 103 rooms in property
  • Check-out: 12:00pm
  • Groups & Meetings rating of 7.0/10
  • 2 conference rooms in property

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Local Attractions

St. Jacobs Farmers Market, Factory Outlet Mall, St. Jacobs Playhouse, University Of Waterloo, Wilfrid Laurier University, Conestoga College, City of Waterloo Museum, Kitchener Waterloo International Airport

Verified Reviews of Holiday Inn Express & Suites Waterloo / St. Jacobs

Below are the verified reviews from guests that we have booked recently:
"Best Holiday Inn I've ever stayed at before!"
Overall Score5.0/ 5
I booked my daughter and I in for a one-night stay as we were in town for a sports event at RIM Park. Didn't expect much but wow was I pleasantly surprised! Newly renovated. Super clean. Quiet despite being full of volleyball and hockey teams. Perfect location. Delightful staff. Not one complaint other than the kleenex was a bit rough.
(Individual traveler, booked 1 room), from US flag
29-Mar-2014 Verified Review
"New building, lovely modern decor and pool, quality quick hot breakfast!"
Overall Score4.0/ 5
Very accommodating to our demanding competitive dance schedule. Close and convenient access from home and to destination. Wonderful facilities, including microwave and TV, an excellent restaurant next door with fine prime rib! Not a fancy interior, but good food and plenty of it! Will plan to return next dance season.
(Individual traveler, booked 1 room), from US flag
23-Mar-2014 Verified Review
"Would go again. Great!"
Overall Score5.0/ 5
Love the place. Clean. Staff very polite and courteous.
(Individual traveler, booked 1 room), from US flag
02-Mar-2014 Verified Review

Customer Reviews of Holiday Inn Express & Suites Waterloo / St. Jacobs

4.5 out of 5.Based on 34 guest reviews, Very Good

Property Description

Thank you for your interest in the Holiday Inn Express & Suites Waterloo/St. Jacobs for your next eventWe are happy to accommodate your guest room needs. Our complimentary Express Start Hot Buffet Breakfast is an ideal way to start each day for your group featuring two hot items daily – omelets with cheese or scrambled eggs, sausage or bacon, and biscuits, plus much more. Our hotel features free outdoor parking available on site and an indoor saltwater pool, with a kid’s play area, available to relax in after a long day. Our 100% smoke free guest rooms are very spacious and feature a small fridge, 42” flat screen TV, coffee maker, microwave, iron & board, full cable, and pay per view movies. Our hotel is conveniently located directly across from the St. Jacobs Factory Outlet mall and St. Jacobs Farmers Market, which features fresh foods daily. For dining experiences Jack’s Family Restaurant is only a short walk from the hotel, and for other dining experiences our friendly and courteous staff is always excited to help and give great suggestions.Within our hotel we have an extensive fitness area with new cardio and weight training equipment, guest laundry services, and 2 elevators for your convenience. We also have 1200 Square Feet of Meeting Space ideal for any corporate function or event.

Details / Other Expenses

Check In:3:00pm
Check Out:12:00pm
Year of Last Renovation:2013
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:103
Handicap Rooms:4
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:2 View Spaces
Meeting Space:1200 sq. feet
Banquet Space:Holds 60 people
Dist. to Food/Bars:0.3 Km
Dist. to 24hr Restaurant:3.0 Km
Dist. to Nearest Gym:On-site
Pool Info:
Our indoor Saltwater Pool is in a comfortable setting and has a "dumping buckets" station for the young or the young at heart. We also have a basketball play area. It is open daily from 6am - 10pm.
Policies / Expenses
Group cancellation policy is typically 40 days prior to arrival date. Policies vary depending on group reservation. Individual cancellation is typically 72 hours prior to arrival date.
Nightly Parking:0
Total Taxes:13.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
GST: Goods and Services Tax: 8.00 GST %
PST: Provincial Sales Tax: 5.00 PST %
Rooms Wired Internet Fee: 0.00 Per Day
Meeting Wireless Internet Fee: 0.00 Per Day
Meeting Wired Internet Fee: 0.00 Per Day
Meeting Power Surcharge Fee: 0.00 Per Night
Food and Beverage Service Charge:15.00% (Gratuity)
Avg. Continental Breakfast Cost:12.00 Per Person
Avg. Plated Breakfast Cost:15.00 Per Person
Avg. Buffet Breakfast Cost:12.00 Per Person
Avg. Plated Lunch Cost:20.00 Per Person
Avg. Buffet Lunch Cost:15.00 Per Person
Morning Break Cost: 7.95 Per Person
Afternoon Break Cost: 7.95 Per Person
Banquet Gallon of Coffee: 2.00 Per Person
Banquet Soda: 2.00 Per Person
Banquet Bottled Water: 2.00 Per Person

Amenities / Features

Pet Friendly? Sorry, pets are not allowed.

  • Air conditioning
  • Airport Shuttle
  • Alarm clock
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Complimentary breakfast
  • Complimentary newspaper
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Currency exchange
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Internet is Complimentary
  • Ironing facilities
  • Jogging path
  • Kitchen facilities
  • Laundry facilities
  • Movies in room
  • Microwave in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Private bathroom in room
  • Quiet location
  • Radio in room
  • Refrigerator
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shower
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Telephone - Free local calls
  • Television
  • TV - Free Cable
  • Voicemail

Airport & Shuttle Information

A short drive from Kitchener Waterloo International Airport.

Local Shuttle Info: Shuttle availability must be scheduled at the time of the booking. Cost varies depending on pickup/drop off times and total number of people

Airport Shuttle? Yes! There is an airport shuttle.

Meeting Rooms and Banquet Rooms at Holiday Inn Express & Suites Waterloo / St. Jacobs

Below are all the meeting, banquet, conference and event spaces at Holiday Inn Express & Suites Waterloo / St. Jacobs.

Feel free to use the Holiday Inn Express & Suites Waterloo / St. Jacobs meeting space capacities chart below to help in your event planning. Hotel Planner specializes in Waterloo event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows.

Meeting Room Name L x W x H
Banquet Space Layout
Crescent Tables Layout
Classroom Meeting Layout
Hollow Square Table Layout
U Shape Meeting Layout
Boardroom Meeting Space
Convention Booth Layout
Theater Layout
Reception Desk for Meeting
Registration Desk for Meeting
Benjamin Room25 x 44 x 9110060/----46263126--/----110--
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Benjamin Room

Room Type:
General Meeting Room
Total Size:
1100 Sq. Feet
25 x 44 x 9 Ft.
Floor Level:
Ground Level
Power Outlets:
Natural Light?:
Built In Screens?
Built In Stage?
Built In A/V?
Amenities Available
  • Coffee/Tea Setup
  • Food/Beverage
  • WIFI Internet
  • Podium
  • LAN Internet
  • Microphone
  • Teleconferencing
  • White Board
  • Video Conference
  • Flip Chart
  • Air Conditioning
Half Day Rental:
C$200.00 CAD
Full Day Rental:
C$400.00 CAD
Evening Rental:
C$400.00 CAD
Discounts are available based on number of rooms booked and F&b that is purchased.
Benjamin Room Meeting Space Thumbnail 1
Benjamin Room Meeting Space Thumbnail 2
Benjamin Room Meeting Space Thumbnail 3
Photo of Benjamin Room

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