HAMPTON INN CLEVELAND WESTLAKE - Westlake OH 29690 Detroit Rd. 44145 Ohio Map

4.5 out of 5 Based on 85 guest reviews, Very Good

Based on 88 traveler reviews

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Most Recent Traveler Reviews:

“Park-like setting and pleasant staff = a nice stay”

Apr 21, 2013 MarkWorld, Laurel, Maryland | Trip type: Business

Let me say, first off, that you need to keep your eyes peeled for the entrance. The hotel sits amid trees, off the main road and shares an entrance with... more »

Let me say, first off, that you need to keep your eyes peeled for the entrance. The hotel sits amid trees, off the main road and shares an entrance with the neighboring Bob Evans. It's easy to miss (despite a sign on the road)

Once you pull in, though, you feel as if you're in the middle of a park. It is quiet, despite being close to some major roads.

General Impressions:
It is a Hampton Inn and you get what you expect; which is a good thing. Dependable, comfortable and well situated. This one is on the midst of a lobby renovation (and not a moment too soon). They were very upfront and apologetic about it on their website and aside from the workers being around during the day (and the obvious construction) you didn't know things were going on. How they were that quiet is beyond me.

The room:
Typical feeling Hampton. Though this room had furnishings I'd not seen before, it still felt a bit dated. (c'mon Hilton, ramp up the style) Comfortable bed, and it did have rolling ottomans for the couch which were handy. The lighting never seems to be enough and hotels need to address this worldwide. New lamps in the same spots don't help the lighting design.

The closet is tucked into a wall system that makes the room feel larger. It's a nice touch but an annoying closet. Instead of side-by-side, your clothes hang front to back so you have to root through, or take everything out, to see what you originally put in. (granted, not an issue overnight, but if you're there a few days...)

The bathroom:
Very good lighting (they got that right!) Otherwise typical Hampton. It is a high counter, which suits me, but it it could be too high for many. At 5'11 I'm not super tall, but someone 5'5" may have difficulty) Otherwise is was fine. Not a spa, but functional.

The extras:
The desk was engineered by the window so if you were working there you had nice light and could peek outside once in awhile. The ergonomic chair was good (a bit tight by the bed) and the lighting directly over the desk worked well.

Only a few rooms have refrigerators in them. There could be more.

Location:
Situated close to Route 90 makes it easy to get around. It's only about 20 minutes, or so from the airport. A BIG bonus is the Crocker Park area, practically across the street. An outdoor concept area, there is shopping (J Crew, Gap, Apple, etc.) and lots of dining options (Cheesecake Factory, B Spot Burgers, Bar Louie, etc.) You're also close to the lake and can have a nice, short drive to the nearby park in Bay Village to see the views. « less

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“Friends in a Time of Need”

Apr 10, 2013 JJCSeattle, Seattle, Washington | Trip type: Family

My elderly mother suffered a stroke on March 22nd and all 6 of us (adult) kids starting streaming into town from as far away as Afghanistan. I originally booked two... more »

My elderly mother suffered a stroke on March 22nd and all 6 of us (adult) kids starting streaming into town from as far away as Afghanistan. I originally booked two nights at the "Extended Stay America" right down the street, but I HATED it from the moment I checked in. You can see my review here on TA. We got out of that place and headed to the Hampton ASAP.

From the moment we checked in, Gia (who turned out to be the General Manger) and her team were professional and very helpful. We had a confusing room situation with people sharing, adding, dropping, mutliple names, etc., and they could not have been nicer about it. They knew my Mom was in hospice and without being the least bit intrusive let us know that they were there for anything that we needed. (Like recommending a great dry cleaner down the street who turned all our stuff around in 24 hours.)

Because of my professional position, I ususally stay in 4 and 5 star hotels, and don't often find myself in the "value priced" hotels. But I'll tell you this... there are a lot of hotels out there who have nice lobby's and beautiful pictures on thier Web site who charge you $250 a night for a crummy / noisy room with a teddy bear on the Bed. There are a lot of "phonies" out there and that can be pretty aggrevating.

Hampton Inn, from my experience, has nailed it where it comes to offering updated, clean accomodations managed by a friendly competant staff all availabe at a fair price. Oddly, I had just stayed at the Hampton Inn in Lees Summit, Missouri three weeks earlier because my Mother-In-Law had passed away and we were there for her funeral. (There are no 5 Star hotels in Lees Summit, but that's OK!). We had the same very pleasant experience in Missouri, and to tell you the truth I got a little choked up when we were leaving thinking about the many happy occasions we'd had at "Mom's" when we all stayed at the Hampton. I never thought I'd have nostalgia for the Hampton Inn Lees Summit... but I did!

Thanks to Gia and her wonderful staff for taking care of our Family during a difficult time. We all agreed that even though they were remodeling the front of the house, we were all happy to ignore a little dust and noise to stay with the freindly staff and the comfortable rooms. Besides... it will be that much nicer the next time we're in Cleveland!

One other note... the Bob Evans Restaurant next door has the best Country breakfast you've ever had. Don't miss it. « less

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“Great for the business traveller, not so much for families.”

Apr 6, 2013 Victoria M | Trip type: Family

This is a nice, clean hotel. We stayed in a King Study room, as we thought it would best fit our family with the pull-out couch. The furniture is crammed... more »

“We stay here often when visiting family”

Mar 15, 2013 2wnytravelers, Rochester, New York | Trip type: Family

We're regulars at this Hampton Inn because of family visits. This time we were there for a family funeral, and they were most helpful, including an unexpected additional discount on... more »

“THANK YOU !”

Feb 14, 2013 Harry V, Lancaster, Pennsylvania, United States | Trip type: Family

I cannot thank you all enough for a comforting stay. I was here for my mothers funeral and found a most caring and compassionate staff. Chrissy, Melvin, housekeeping, front desk... more »

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