Blvd. Kukulcan Km 9, Cancun 77500 Mexico (MEX)
View Map 1-800-230-4134
3 Star Convention Center hotel
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Very Good
4.0/ 5

Based on 92 guest reviews

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  • Has outdoor swimming pool
  • The Avg. Group Saves 12.8%!
  • Fitness + Health Center
  • 177 rooms in hotel
  • 10 floors in property
  • Check-out time: 12:00
  • Has environment-friendly policy
  • Groups & Meetings rating of 7.2/10

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Local Attractions

Connected to the convention center in two levels, lobby and 4th floor directly from elevators to meeting space of the convention center

Verified Reviews of Aloft Cancun

Below are the verified reviews from guests that we have booked recently:
"Post Modern Euro Trash"
Overall Score3.0/ 5
The hotel is ok. Certainly the decent price reflects the quality. The decor is post-modern. Odd shapes, strange color palettes, and not entirely comfortable furniture decorates the lobby. A very loud DJ with very few adherent blasts music through the lobby in the evening while most people try to talk over the noise at the kinda cool lobby bar. The elevator has a squishy blue blob floor that is neat - but as two girls found out the hard way - don't jump on the squishy blue blobs or the elevator will jam between floors. The rooms were decent. The beds comfortable and the tv large. The desk was very small and the desk chair wasn't comfortable. No other seating was available or comfortable. The bathroom was decent - no bath tub, but also cleaner than most hotel shower/bath areas. The wifi was slower than my home network. Usable but not reliably fast. Maybe this is a Mexican thing, as it certainly applied to all other expenses - you are constantly hounded for tips. The valet parking was reasonably responsive - the front desk was slow to respond or deliver on issues. My AC was out of control. My front desk call went unheeded. My front desk visit, after waiting 15 minutes, finally went answered. The repair guy's solution was to turn the whole unit off, not fix anything. There was a 3 day stretch where room service either didn't clean my room or skipped the bath or bed room. That was annoying. Decor was dreadful, service was mediocre to poor, but the price was right.
(Group coordinator, booked 10 rooms), from US flag
15-Jan-2014 Verified Review

Customer Reviews of Aloft Cancun

4.0 out of 5.Based on 92 guest reviews, Very Good

Property Description

Celebrate your style at Aloft Cancun, a hip new hotel where you’ll be steps away from the convention center. We offer easy-breezy access to the beach, upscale shopping, sizzling entertainment, vibrant nightlife, and the best restaurants in town.

Green Sustainability


Details / Other Expenses

Check In:15:00
Check Out:12:00
Year of Last Renovation:2012
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:177
Handicap Rooms:3
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:1
Meeting Space:34 sq. feet
Banquet Space:Holds 400 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:1 am to 12 pm midnight
Policies / Expenses
Individuals, 24 hrs prior depends on size and dates
Nightly Parking:00
Typical Group Deposit:100
Total Taxes:14.00%
Total Misc Fees:$0.00 USD
(mandatory resort fees/taxes)
Country Tax:11.00%
Food and Beverage Tax:11.00%
Audio Visual Tax:11.00%
Food and Beverage Service Charge:15.00%

Amenities / Features

Pet Friendly? Yes! Pets are allowed.
Pet friendly , under 40 pounds

  • Air conditioning
  • ATM
  • Baggage storage facilities
  • Bus parking
  • Car rental
  • Clothes drying
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Dinner available
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Generator for sleeping rooms
  • Generator for public spaces
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Internet is Complimentary
  • Ironing facilities
  • Jogging path
  • Laundry facilities
  • Laundry valet service
  • Licensed bar
  • Mini bar
  • Non-smoking rooms
  • 24 hours opened
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Refrigerator
  • Restaurant
  • Safe in rooms
  • Shower
  • Solarium
  • Spa
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • TV - Free Cable
  • TV - Free HBO
  • Terrace
  • TV room
  • Valet Parking
  • Voicemail

Airport & Shuttle Information

Located at only 20-25 minutesf form airport.Shuttle service avialable at the aiport & $ 14 usd one way and taxis as well

Local Shuttle Info: From airport to hotel

Airport Shuttle? Sorry, no airport shuttle available.
Previously known as:
Krystal Cancun

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