BEST WESTERN

5430 Grand Ave., Gurnee, IL 60031 United States (USA)
View Map 1-800-230-4134
2.5 Star Suburban Hotel in Lake County
42.3786 -87.93669
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Very Good
4.0/ 5

Based on 155 guest reviews

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  • We have an indoor pool ready for use
  • Free breakfast available
  • Fitness center on property
  • Hotel has 65 rooms
  • Hotel has 3 floors
  • Check out time: 12:00 Pm
  • Group booking rating of 7.5/10

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Local Attractions

We are across the street from Six Flags Great America and less than a mile from Gurnee Mills Mall. We have 8 restaurants within walking of the hotel. Great Lakes Naval Training Center is only 15 minutes away.

Verified Reviews of Best Western

Below are the verified reviews from guests that we have booked recently:
"Should have stayed home!"
Overall Score2.0/ 5
In the room, there was mold in the corners and also on the tile of the tub/shower. I complained at the front desk, and the clerk graciously came to our room to address the problem, but even by him using gloves and spray cleaner the problem was not completely resolved. The room was supposed to be a luxury suite however, it was no larger or different than any other of the rooms. We feel we were misled and are extremely disappointed with the whole experience.
(Individual traveler, booked 1 room), from US flag
31-Aug-2014 Verified Review
Response from Management on 03-Sep-2014:
We would like to thank you for taking the time to share your experience. We do apologize for any inconvenience you encountered and regret that our accommodations did not meet your expectations. We have addressed the issues you were concerned about and hope that you would offer us a chance to exceed your expectations in the future.

Customer Reviews of Best Western

4.0 out of 5. Based on 155 guest reviews , Very Good

Property Description

We have a free continenal breakfast daily that also includes hot items. We are one of the only hotels to offer two queen beds with a pull out sofa! Internet access is available free of charge throughout the hotel and in our business center where we provide a PC and printer to all guests. We are easily accessible from the 94 Tollway and other major avenues.

Details / Other Expenses

Check In: 03:00 Pm
Check Out: 12:00 Pm
Year of Last Renovation: 2009
Floors: 3
Rooms: 65
Corridors: All Rooms Have Interior Hallways
Non Smoking Rooms: 65
Handicap Rooms:
Suites: 65
Room Windows: Windows Do Open
Cleaning Frequency: Daily
Meeting Rooms: 0
Dist. to Food/Bars: 0.5 Mi
Dist. to 24hr Restaurant: 0.5 Mi
Dist. to Nearest Gym: 0.5 Mi
Pool Info:
Pool open between 6 AM - 10 PM. 7 days a week
Policies / Expenses
Cancellation:
24 hours
Nightly Parking: 0.00
Total Taxes: 11.00%
Total Misc Fees: $0.00 USD
(mandatory resort fees/taxes)
Occupancy Tax: 11.00%
Parking Fee: 0.00 Per Night
Gym Fee: 0.00 Per Night

Amenities / Features


Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • Baggage storage facilities
  • Central location
  • Clothes drying
  • Complimentary breakfast
  • Complimentary newspaper
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Electronic key card
  • Elevator
  • Express Check-Out
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Free local calls
  • Hairdryer available
  • Handicap accessible
  • Ice Maker
  • Internet - wireless
  • Ironing facilities
  • Laundry facilities
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Radio in room
  • Refrigerator
  • Self controlled heating/cooling system
  • Shower
  • Spa
  • Swimming pool - indoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Travellers cheques accepted

Airport & Shuttle Information

We are positioned between O'Hare Airport (38 miles) and Mitchell Airport (40 miles). Taxi fee is about $45 to each airport.

Airport Shuttle? Sorry, no airport shuttle available.

Breakfast Information

Complimentary full breakfast with choice of breads, cereal, fruit, hot eggs hot breakfast meat and other hot items.

Previously known as:
Best Western Gurnee, Best Western Gurnee Hotel & Suites

Seasonality and Projections at Best Western

Rate fluctuations of Best Western

The chart above shows fluctuations of prices for both group/meeting quotes and the best individual traveler prices our system could find at the time the group/meeting bid was entered. The most competitive group or meeting displayed is 48.4% in the month of April 2015 and the highest average individual rate is $120 in the month of August 2014. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at Best Western in a month when rates are lower.

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