James Madison University, Bridgewater College, Eastern Mennonite University
, Shenandoah Valley, Massanutten Resort (Golf, Ski, Tube, Waterpark and more), Skyline Drive, Shenandoah Caverns, Frontier Culture Musuem and more.
Verified Reviews of Country Inn & Suites
Below are the verified reviews from guests that we have booked recently:
"Don't be overcharged"
Overall Score2.0/ 5
The experience booking this hotel was better than expected, with the exception of two issues I found extremely troubling that definitely cost the rating to suffer. First upon check out, I was not only excused from showing ID to verify that I was the room holder, but the desk help didn't even ask me for the room confirmation number I was "required" to give upon arrival in order gain access to my room. Meaning anyone that knew my name and that I had booked a room ahead of time could have just walked in there and taken my reservation. Secondly, my boyfriend and I were not informed that credit card payments would not be processed until checkout. So when we decided to stay an additional two nights, my card was charged, but the payment pended and the desk help overcharged me twice. Then the second night we decided to stay, my boyfriend paid and they charged his card as well (making now four payments since initially booking online). Upon final check out, my boyfriend was charged a second time for our last night at the hotel (as a security measure) if our payments didn't process. The entire situation was extremely stressful and messed us both up financially as we had plans, as well as bills to pay after leaving. I would definitely save time and anger by paying with CASH instead of charge.
"Clean, friendly, easy to find, great breakfast."
Overall Score5.0/ 5
We booked this reservation at the last minute over Memorial Day. Our room was clean and well furnished. The hotel was nice and the staff was friendly and helpful. We loved the complimentary hot breakfast and the snack bags to go. We would definitely stay here again.
Customer Reviews of Country Inn & Suites
Country Inn & Suites Harrisonburg, VA, is a 64 room hotel offering true Southern Hospitality. As winner of the 2013 Be Our Guest and President's award, the staff of the hotel know what it takes to make you feel at home. Complimentary Be Our Guest Continental Breakfast Buffet, indoor heated pool and hot tub, fitness center and business center. Conveniently located off I-81 off Exit 243.
Hotel has a recycling program including in room recycle cans, recycling of soap and shampoos for the "Clean the World" program, and is working on it's Virginia Green Certification.
Details / Other Expenses
|Year of Last Renovation:
||All Rooms Have Interior Hallways
|Non Smoking Rooms:
||Windows Do Open
|Dist. to Food/Bars:
|Dist. to 24hr Restaurant:
|Dist. to Nearest Gym:
Indoor Swimming Pool and Hot Tub open 6am to Midnight daily.
Policies / Expenses
6 PM date of arrival, unless otherwise indicated. Some groups may require 24 or 48 hours advance.
|Total Misc Fees:
(mandatory resort fees/taxes)
Amenities / Features
Sorry, pets are not allowed.
Airport & Shuttle Information
Shenandoah Regional Airport...18 miles from hotel...Taxi approximately $30 one way.
Airport Shuttle? Sorry
airport shuttle available.
Free Be Our Guest Breakfast Buffet with rotating main entrees so each day is a delicious new experience.
About Country Inns By Carlson
- Great lending library where you can borrow books & return them on next the visit
- Be Our Guest breakfast offering waffles, make-your-own omelete, breakfast burritos, and yogurt parfait
- Grab and go bar options including hot beverages, fruit, and granola bars
- Enjoy Free High-Speed Internet Access
- Fresh cookies in lobby
The Country Inns By Carlson highlights above are subject to change without notice.
Country Inns & Suites