Overall Score3.0/ 5
My rating would have been higher but for an unfortunate incident. I left a folder in my limo when I arrived June 5, and my driver brought it right back and gave it to a female front-desk employee according to the driver. Problem is, nobody notified me that it was at the desk and she stuck it in a drawer. When I became aware it was missing the next day and inquired at the desk, I was told that no, nothing had been left at the desk for me. It wasn't until I called the limo driver and checked again at the desk that the folder was pulled out of the drawer. That is the definition of poor service. And when I expressed my dissatisfaction to the two female front-desk employees, they had nothing to say ( like, perhaps, " Gee, we are really sorry for the inconvenience....") and instead looked blankly at me. Not an acceptable level of service.
10-Jun-2014 Verified Review, stayed from Thu Jun 05 to Sat Jun 07 2014 at a $109.00 average nightly rate.