May 18, 2013
RedZin, Lodi, California | Trip type: Friends getaway
Two couples stayed in two King rooms. They couldn't be more different. One room was large with ample space to walk around the bed, to & from the bathroom,etc. The...
more »
Two couples stayed in two King rooms. They couldn't be more different. One room was large with ample space to walk around the bed, to & from the bathroom,etc. The other room was the SMALLEST hotel room I've ever stayed in. The bed near the wall was maybe 20inches from the wall.
With that said, the rooms were fine. Had been recently upgraded. Nothing outstanding, but nothing horrible. Exactly what you'd expect for a hotel at this price. The shower door did not close fully so water leaked all over the floor.
Only 1.5 miles to downtown Santa Rosa. An easy straight shot down SR Ave. « less
Read management response to this review.
Management response from Donna Renteria, Manager
Thank you Red Zin, I do apologize for the difference in the room size. Problaly what happened was one room was booked as a standard King, and the other room was a Deluxe King. There is quite a difference in the room size. Sorry about the showere door, I do hope that when you are in the area again, you will give us another try.
« hide
“Clean and comfortable”
May 17, 2013
becky47, Orange county | Trip type: Couples
We stayed in the garden area which was quiet. The beds are comfortable and the room is clean. It met our needs for a two night stay. The staff was...
more »
We stayed in the garden area which was quiet. The beds are comfortable and the room is clean. It met our needs for a two night stay. The staff was pleasant. It is close to the and easy to get to downtown Santa Rosa and to the wine country. Lots of great shopping and restaurants in Santa Rosa. « less
Read management response to this review.
Management response from Donna Renteria, Manager
Thank you Becky47. I would like to say, I am happy that you enjoyed your stay, and we met your needs for the two nights. Sounds like you had a good shopping adventure, And found some good restaurants. Hope when you are in the area again, you do stay with us.
« hide
“Good Price for Wine Country Motel”
May 14, 2013
tsudoughnim, San Diego, California | Trip type: Friends getaway
I have stayed in numerous establishments near Sonoma/Napa, and for the price I consider this one to be the best deal. It is located in an unexciting, rather nondescript section...
more »
I have stayed in numerous establishments near Sonoma/Napa, and for the price I consider this one to be the best deal. It is located in an unexciting, rather nondescript section of Santa Rosa, however it has easy access to the 101 and you'll save a lot of money by staying here. Request a room in the "garden section" which is located in the back of the property. You will not hear any noise from the busy street and you'll be able to enjoy the well landscaped, picturesque garden. The rooms are large and extremely clean. An added bonus is the refrigerator, microwave, and full size closet. There is a nice pool located in the back as well. The motel is reminiscent of an old motor court. I was impressed by the friendly, efficient staff. « less
“Cheapskates making a political statement”
May 9, 2013
camerajim, West Chester, PA | Trip type: Couples
This place undercuts itself when it doesn't need to. On one hand, the room was nice, the property is well-landscaped, with abundant flowers and everything is clean. On the other...
more »
This place undercuts itself when it doesn't need to. On one hand, the room was nice, the property is well-landscaped, with abundant flowers and everything is clean. On the other hand, they don't offer a free breakfast, as is typical with Best Westerns in this price range, but instead gouge you for a very pedestrian breakfast at a tiny cafe on the property. You can get much better breakfasts just a short way down the road, but they should at least have included a continental breakfast with the room cost.
Worse, for me, was that they not only don't offer MSNBC on their channel selection, but the TV defaults to Fox News. You get Faux Noise and its conservative viewpoint every darned time you turn on the TV. I don't know if this was the choice of the cable provider or the owner, but it loses them another rating point from this East Coast liberal.
Cheap and right wing: not my choice either way. « less
Read management response to this review.
Management response from Donna Renteria, General Manager
Jim- I'm sorry that you were not satisfied with our breakfast cafe', we get numerous compliments on both our menu and our prices. As for the FOX news channel being our default channel, we have no control over this. FOX news just happens to be the first channel on the TV line-up. In no way is this a political statement. We do appreciate that you liked the property and rooms. We take all comments to heart, good or bad
Thank You- Donna Renteria
« hide
“Average”
May 9, 2013
Valerie B, Newcastle, Washington, Usa | Trip type: Family
Welcoming receptioinst Michelle's demeanor somewhat blaze'. When checking in, was asked for our credit card to take a photocopy of it since the system was down and manager not present....
more »
Welcoming receptioinst Michelle's demeanor somewhat blaze'. When checking in, was asked for our credit card to take a photocopy of it since the system was down and manager not present. Upon our completing the paperwork, our question was, would we have to present our credit card upon leaving to pay our bill. The answer was no. Questioning why, the answer was "oh, the computer is back on line". This raised a red flag as to why would a card be photocopied & very shortly thereafter the system up and we were not told. We asked for that photocopied credit card paper not trusting who would have it further. Maybe it was our misunderstanding but the process was not made known clearly. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Single Queen Room no pets
One Queen Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Double Queen Room no pets
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Deluxe King Room no pets
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. A desk, daily housekeeping, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Standard King no pets
One King Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include complimentary toiletries and a hair dryer. Daily housekeeping, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Amenities - Best Western Garden Inn
Air conditioning
Alarm clock
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone in all rooms
Television
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Testimonials: Why use Hotel Planner?
"I just want to say that you guys are GREAT! I have referred you to all of my friends and I thank you so much for all of your help." S.K. - Middletown, OH
"The service of your site was incredible! It made my job 100 times easier! The hotels were wonderful, even the ones who couldn't accomodate us. Truly a great experience, and will now be a perminent fixture in my arsenal of business "secret weapons."" A.B. - Dallas, TX
Based on 188 traveler reviews 
Value
Cleanliness
“Nice Little Motel”
Two Room Family Suite no pets
Single Queen Room no pets
Double Queen Room no pets
Deluxe King Room no pets