May 12, 2013
nancyen, Annapolis, MD | Trip type: Couples
When staying outside of city centers, Residence Inns are always reliable. We stayed two nights here as we were visiting relatives close by.
We had a studio which was roomy,...
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When staying outside of city centers, Residence Inns are always reliable. We stayed two nights here as we were visiting relatives close by.
We had a studio which was roomy, the one bedroom suites are a little nicer as the bedroom is separate from the "living" space. The little kitchen was stocked with everything you would need.
We did have some minor issues. We thought the layout of the hotel to be odd and confusing and you had to go outside in the cold and rain to get to the lobby and breakfast area. The room was well equipped except for a luggage rack. As we were only staying two nights, we did not wish to unpack all our clothes, but we had no place to conveniently put our suitcases except on the floor or coffee table. Upon returning after the room had been made up, we thought it odd and wasteful that the dishwasher had been run for two coffee cups and one glass, yet the coffee pot had not been cleaned and the coffee was not replaced. But those are little things.
The breakfast had a nice choice of items and they changed it slightly from one day to the next. The staff was pleasant, the free WiFi worked well, and the room was clean and quiet (have stayed when there are hockey teams and it was awfully noisy). « less
“Hotel of great value”
May 7, 2013
PastorQ, Ellicott City, Maryland | Trip type: Friends getaway
I was traveling with a friend to north Boston area and got this room through Priceline for a great price. Room was large with kitchen area, sofa which was a...
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I was traveling with a friend to north Boston area and got this room through Priceline for a great price. Room was large with kitchen area, sofa which was a pull out bed, a comfy full sized bed, decent sized restroom. The location was right off the major highway. We arrived at 2:30 AM and the person at the counter was very helpful and courteous. Complimentary breakfast had hot food items and quite edible. A successful choice. « less
“Good experience”
Mar 27, 2013
Michael P, Newmarket, Canada | Trip type: Business
Stayed for a week. It was typical for a residence inn. The staff were very helpful the bed was very good. Internet was good. It is a bit older hotel...
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Stayed for a week. It was typical for a residence inn. The staff were very helpful the bed was very good. Internet was good. It is a bit older hotel but i was on the top floor. I am not sure how much sound tranfers between floors. Despite being older it is well maintained. If you need a good place for a business stay you cant do much better. « less
Read management response to this review.
Management response from Melissa Bourque, Director of Sales
Dear Micheal,
We are so glad you stayed with us at the Residence Inn! Our focus is too make you feel as if you were at home. I am happy to hear that you had a good experience when you stayed with us. We hope the next time you are in the area you choose to stay with us again!
Melissa Bourque Director of Sales
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“Good choice of hotel”
Feb 12, 2013
Suzanne-July, Boston, Massachusetts | Trip type: Family
We were there for a hockey tournament during MLK weekend. Our stay consisted of three nights and four days (Fri-Mon). The entire staff were not only very helfpul but very...
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We were there for a hockey tournament during MLK weekend. Our stay consisted of three nights and four days (Fri-Mon). The entire staff were not only very helfpul but very friendly. It is always a challenge when there are so many young hockey players milling about wanting to play knee hockey in the hallway. But it worked out fine - the kids played in their rooms. The front lobby lounge area was spacious and we were able to get take out from the CHateau, bring some beer/wine and watch the football playoffs. The breakfast buffet is always a key part of the stay - enough foods for even the pickiest of eaters. The hotel is located right off the highway and is near several good restaurants. There is also a mall in nearby Salem, NH. « less
Read management response to this review.
Management response from Melissa Bourque, Director of Sales
Thank you for your wonderful response! We understand the excitement in when terams travel together. We are happy that we are able to accomodate you and the others. Next time you are playing hockey in the area we look forward to hosting your team!
Melissa Bourque Director of Sales
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“Predicatable (and that's good) Residence Inn”
Jan 4, 2013
johnrly | Trip type: Family
Recent stay with family in a suite room (2 separate bedrooms with queen bed and a bath each, plus central room with pull-out couch and kitchenette). The place is clean,...
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Recent stay with family in a suite room (2 separate bedrooms with queen bed and a bath each, plus central room with pull-out couch and kitchenette). The place is clean, staff friendly, etc. The room layout is just great for a family, and at $160 very affordable, especially as compared to getting two rooms somewhere. Location is in a business park, so very quiet. « less
Read management response to this review.
Management response from Melissa Bourque, Director of Sales
Goof Afternoon from the Residence Inn Boston Andover!
Thank you for taking time out of your busy day to let others know about your stay with us at the Residence Inn! I am glad you enjoyed your stay with the family. Next remember us the next time you are in Andover.
Thank you again,
Melissa L. Bourque Director of Sales
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Policies / Expenses
Room Types - Andover Residence Inn
One Bedroom Suite
One Queen Bed or
One Sleeper Sofa Bed
Opening to a balcony, this room measures 400 square feet (36 square meters). Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a dishwasher. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A sofa bed, complimentary weekday newspapers, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Studio
One Queen Bed or
One Sleeper Sofa Bed
Opening to a balcony, this room measures 400 square feet (36 square meters). Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The private kitchen is stocked with a refrigerator, a microwave, and a dishwasher. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. A sofa bed, complimentary weekday newspapers, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
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Based on 63 traveler reviews 
Value
“Residence Inns, always reliable”
“Hotel of great value”
One Bedroom Suite
Studio