Whether traveling to San Jose for business or family vacation, Quality Inn delivers luxurious hospitality, comfortable accommodations, impeccable services, state-of-art amenities, and exciting Northern California packages.
Our distinctive San Jose hotel is conveniently located a few miles from San Jose International Airport, downtown San Jose, the San Jose Convention center, HP Pavilion, Paramount’s Great America and major Silicon Valley business centers.
Enjoy casual luxury, peaceful ambiance and life-enhancing services at Quality Inn, including complimentary breakfast buffet, high-speed internet, 24-hour San Jose Airport shuttle service, and fitness facilities.
Star Rating:
Local Attractions:
Paramount's Great America,
Winchester Mystery House,
San Jose Golf Courses,
Great Mall,
TECH Museum,
Century 20 Cinemas,
Raging Waters Theme Park,
San Jose International Airport, downtown San Jose,
San Jose Convention center,
HP Pavilion,
Apr 9, 2013
Peggy D, Tucson, Arizona, United States | Trip type: Solo travel
Don't let them give you room 101-RIGHT next to the fitness center. Clerk says it stays open till 10:30 pm ad cant change my room or shut down earlier. NOT...
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Don't let them give you room 101-RIGHT next to the fitness center. Clerk says it stays open till 10:30 pm ad cant change my room or shut down earlier. NOT EVEN close to the airport. Watch out, their "free shuttle" is only in the AM and late PM. Fresh fruit on the front desk counter. Afternoon clerk was vey nice and they did "voucher" a taxi to get me here from the airport. Its only 4 pm and I am here right now Don't know what else to report. OH Yeah, no food but a jack in the crack anywhere close Price a bit high for what you get. « less
Read management response to this review.
Management response from Sunil Patel, General Manager
My deepest apology for the discomfort you had to go through. In the fitness room, our treadmill was making too much noise, which now has been replaced. If, the hotel was not sold out, we would have gladly moved you to another room away from the fitness room. We are 4.56 miles from the SJC airport. Some people consider that far, some consider that close; in this case distance is relative to what one thinks. Please visit our website on choicehotels.com, we do advertise “free airport transportation”, our hotel isn't large enough to have a shuttle around the clock. My apology if we communicated a different message to you. Sunil Patel GM
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“Disappointed”
Mar 18, 2013
westerntrips | Trip type: Family
I will start with my positive comments about the Quality Inn. The price was reasonable, it was nicely decorated, the staff was friendly and helpful, the breakfast had a good...
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I will start with my positive comments about the Quality Inn. The price was reasonable, it was nicely decorated, the staff was friendly and helpful, the breakfast had a good selection of foods, and the room was comfortable (though a little small). I do have some negative comments as well. The hotel is right on a main highway and so the noise factor was definitely a problem. My room faced the highway and it was very noisy. Getting back out to the highway was difficult especially during the day. The parking lot did not have enough parking spots for the hotel guests. One night I had to park my rental car on the side street. Lastly, the hotel states that it has an exercise room as one of its amenities. The exercise room was very disappointing. There were four pieces of equipment - two of which did not work and one barely worked. « less
Read management response to this review.
Management response from Sunil Patel, General Manager
Thank you for your honest feedback. We strive to satisfy each and every guest, that stay at our facility. Our hotel does face a busy street, so if you are a light sleeper, please ask for the parking lot side. The hotel has resolved the parking problem, as we have completely closed out our park, sleep, fly package. We did know about the treadmill, were awaiting for parts to come in to finish the repair. Once again thank you for your feedback.
Sunil Patel
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“Hard to find, and DO NOT use for Airport Parking!”
Mar 8, 2013
Wildwoodatheart, Santa Rosa | Trip type: Family
Stayed here for one night before we had an early morning flight out of San Jose Airport. We booked the special rate to allow us to park our car at...
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Stayed here for one night before we had an early morning flight out of San Jose Airport. We booked the special rate to allow us to park our car at the hotel while we were away. What a mistake! When we arrived at the hotel for check-in, there were NO parking spaces available. They gave us permission to park in a handicapped spot (which I felt guilty about), on the condition that we would move our car as soon as something else opened up. Well, there wasn't much choice. So, we checked into the room, which was small and moderately comfortable. I had to wait until about 10:30pm before the desk called to say they expected someone to come pick up their car any minute. Well, I waited in the lobby for about 30 minutes before the shuttle showed up with the people who were getting their car. Needless to say, I didn't get much sleep that night since we had to get up very early. The good news was that the lady who set up breakfast was very gracious and had things ready for us early. We were able to grab a quick bite before we had to go to the airport the next morning. However, our troubles were not over. When we returned from our trip, I called the hotel when we were getting off the plane. We did not have any luggage to retrieve, so we headed straight to the pickup point. We were told it would be about a 10 minute wait. It took MORE THAN 50 MINUTES before we were picked up at the airport. We waited out in the damp and cold. During that time I called the hotel several times, and each time they assured me that the driver was almost there, just a few more minutes. When the driver finally picked us up, he did not even apologize. The trip from the hotel to the airport is less than 10 minutes. Where the driver was during that time, no one knew. I will NEVER stay at this hotel again, or use their service. It's not worth the hassle. « less
“Crazy one way street location!”
Jan 13, 2013
KayakAngler, Vancouver Island | Trip type: Family
Alert, alert...for those of you travellers that are planning on staying at this hotel, be prepare to know exactly when to turn otherwise, once you pass it, you will end...
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Alert, alert...for those of you travellers that are planning on staying at this hotel, be prepare to know exactly when to turn otherwise, once you pass it, you will end up driving out to the freeway and do a loop to return back into the hotel.
I learn this the hard way when I check in, the clerk told me that my room was around the corner of the hotel lobby. I decided to move my car. I found out there was no parking on the otherside and had to continue to the next set of lights. When I did a U turn around at the intersection, I could not re-enter the hotel entrance and ended back out on the freeway. Very frustrating. If I didn't have my gps, it would have taken me longer then 10 minutes to return to the hotel.
Room was clean, love the hot breakfast - waffle, sausage and plenty of chairs to sit and enjoy the meal in the morning. « less
Quality Inns never disappoint, and it's no different with this hotel. Although the location is a bit far from everything (you definitely need a car to get around), it's a...
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Quality Inns never disappoint, and it's no different with this hotel. Although the location is a bit far from everything (you definitely need a car to get around), it's a great choice when visiting San Jose and the Silicon Valley. Nice clean room, complimentary breakfast, free parking. Plus, we got a great rate for the room so it was perfect! « less
Read management response to this review.
Management response from Sita Patel, Director of Sales
Dear Guest,
We are glad to hear you enjoyed your stay and the numerous amenities the hotel offers. We hope to welcome you back to San Jose in the future.
Best Regards, Sita Patel
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
2:00
Check Out:
11:00
Year of Last Renovation:
2003
Floors:
3
Rooms:
47
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
40
Handicap Rooms:
Suites:
4
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
4.0 Mi
Dist. to 24hr Restaurant:
2.0 Mi
Dist. to Nearest Gym:
0.5 Mi
Policies / Expenses
Cancellation: 24 hours in advance
Nightly Parking:
0
Total Taxes:
14.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Occupancy Tax:
14.00%
Room Types - Quality Inn
Standard Two Queens Smoking
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary weekday newspapers, a wake-up call service, and daily housekeeping are among the conveniences offered.
Standard Two Queen Beds
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary weekday newspapers, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Non-Smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. You will have a shower/tub combination, as well as complimentary toiletries, a hair dryer, and a makeup/shaving mirror. Complimentary weekday newspapers, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities - Quality Inn
Air conditioning
Airport Shuttle
Alarm clock
Baggage storage facilities
Clothes drying
Complimentary breakfast
Complimentary newspaper
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Hair dresser
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Quality Inn
San Jose Minata Airport, 6 miles
Airport Shuttle? Yes! There is an airport shuttle.
Testimonials: Why use Hotel Planner?
"I'm very impressed with your service. My choir travels often and we book trips for other churches. Not only will I refer you, but I will always use your service." M.K. - Branson, MO
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