We are close to the airport and just minutes from downtown Austin and the COTA race track. Enjoy the conveninence of complimentary high speed wireless internet, free Airport shuttle service, business center, exercise facility, guest laundry and newspaper complimentary as well. A Complimentary HOT Breakfast buffet is served daily.Each of our spacious rooms and suites include a 42" flat panel TV, refrigerator, microwave, coffee, iron with ironing board, and hairdryer. Ample parking avalable for busses trucks and cars. Our property is proud to be completely non-smoking, with interior corridors. 3 meeting rooms. Rollaway beds can be provided at an additonal cost of $10 per night
Star Rating:
Local Attractions:
Sixth street & Warehouse districts. Texas State Capitol. Town Lake and Zilker Park and Botanical Gardens. Bob Bullock Museum and University of Texas.
Apr 30, 2013
Chris W, Newark, New Jersey | Trip type: Couples
I just stayed at this hotel about a week ago and was so disappointed. Firstly, when I arrived, I wasn't given a room with a king-sized bed which is what...
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I just stayed at this hotel about a week ago and was so disappointed. Firstly, when I arrived, I wasn't given a room with a king-sized bed which is what I reserved over a month before arrival to ensure I'd get it. The guest services employee couldn't explain to me why this humongous "motel" could not accommodate me and give me a room with a king-sized bed. Her response, "I can't explain it." When I told her to try harder, she said nothing, issued me a key and gave me the directions to the room to "take a right and a right." So we did just that and still got lost. Upon arriving to the room ten minutes later, we realized she gave us a room with two queens. So with neck and back problems I had to position my body awkwardly to see the tv. My chiropractor thanks you. Next day, I come to find out that my credit card was charged. I walked over to concierge and the very young representative could not explain to me why I was billed. She gave me a printout and stared blankly at me. I left. When we come back to our room later in the day, we find out that there are ants all over the bedside table. So we took pictures and killed them. We find bloody mucus on the wall next to the toilet tissue. We took pictures but decided to leave it for the next guest. All and all I would say my experience at Quality Inn was nothing near being "quality." I would have had a better experience sleeping in my VW beetle then this place. The keycard didn't work properly which seems to be a recurring theme at this place as I've been reading other reviews of the same issue. I would NEVER recommend this place to anyone and do not feel free vouchers or an apology for what I went through, would ever get me back there. I should have known better to pay the extra $100 and get a better experience elsewhere. We will return to Austin for Formula 1 racing in November 2013 and now that I know the area, can select a better place. Oh and we also enjoyed the suspicous people roaming around the gardens with dim lighting. Real nice! « less
Reserved a room for a trip out of the Austin airport directly with the hotel in February for 4/18/13.
I requested a first floor room When I checked in at...
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Reserved a room for a trip out of the Austin airport directly with the hotel in February for 4/18/13. I requested a first floor room When I checked in at 4pm, I was told sorry no 1st floor rooms available. One of the 2 elevators was out of services, but was not marked as such. The ice maker on the 2nd floor was out of service, so had to go to 1st or 2nd floor. I paid $91.99 including taxes & fees on a Sunday Considering this was a convenience stay overnight for a trp on Monday am, it was a satisfactory stay. Hotel is clean, but shows some maintenance neglect. Free buffett breakfast at 6 am, and shuttle starts at 5 am. « less
I stayed at the quality inn & suites while looking for a apartment in Austin. I stayed for 3 days and it was a very pleasant stay. The staff was...
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I stayed at the quality inn & suites while looking for a apartment in Austin. I stayed for 3 days and it was a very pleasant stay. The staff was more then helpful with my questions about the area and their knowledge of the good areas to look for apartments. The rooms were very nice, clean and spacious. It was very close to the airport but at the same time could not hear a plane fly by at all ( and i was in the third floor). The breakfast was very good and included different variety of food.
Overall my stay at quality inn was very pleasant. « less
“Where's the bar?”
Mar 15, 2013
digitaldocs, Lancaster | Trip type: Business
I flew into Austin from Boston on route home to the UK after doing a panel at SXSW and onto MIT to give a talk there. This place was booked...
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I flew into Austin from Boston on route home to the UK after doing a panel at SXSW and onto MIT to give a talk there. This place was booked by my travel office as its an airport hotel and I was flying out the following day. I arrived at Austin on time 8:10. I rang the hotel to arrange for the hotel shuttle transfer. Granted, I'd been stood in the wrong place (if you want a hotel shuttle from Austin airport it's on the 2nd tier - though not bring native I wouldn't know that and there's no detail on the website). I called again at 8:35pm to be told where to stand and that there was ' a shuttle on the way'. No shuttle. I made 14 unanswered calls to find out where it was. I approached a really kind taxi driver on the level below. He told me the taxi fare was really too high for such a short trip. By now it was 9:45pm. He called the hotel and after 30+ rings the call was answered. The reply ....'there's a shuttle on the way'. At 10:15pm it collected me and a couple of SXSW'rs. Not a great start. Never mind. I wasn't doing anything else as it happened and could look forward to a couple of beers and bed. Errrr no sir. There's no bar and the liquor store across the street has closed now as its after 10pm. Hey Ho! Free wifi and some emailing it is then. This morning things got a little better. The breakfast is basic and completely adequate but the hotel almost completely redeemed itself with the DIY waffle machine. I'm an Englishman so you'll have to forgive me for getting a bit carried away with this piece of kit - but it's my first time cooking waffle. I loved it. The shuttle back to the airport this morning was fine. My room was large and clean with good coffee making facilities. Not much sleep though I wasn't disturbed by the aeroplanes. It was the plumbing in adjacent rooms that seemed to protest whenever a loo was flushed...... I can't see myself returning - but that's not to say this is a 'bad' hotel. It feels a bit more like a hotel that could use a few extra staff. « less
“Way Over Priced”
Mar 13, 2013
John B, Saint Louis, Missouri | Trip type: Business
This motel took advantage of being close to the airport in Austin, but believe me, it will be worth your drive to go somewhere else. Not a bad motel but...
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This motel took advantage of being close to the airport in Austin, but believe me, it will be worth your drive to go somewhere else. Not a bad motel but way over priced for what you recieve. Single rate during the week comes to $175.00, very weak WiFi connections and they fill their rooms furthest from the front desk first. Being a ChoicePrivilege Member has no advantage at this place. Nothing special about this place but their high prices. « less
Read management response to this review.
Management response from Lara DeGhelder, Manager
Thank you for taking the time to submit a review of our hotel. It appears that you stayed with us during Austin's famous South By Southwest International Music and Film Festivel. During this time, the city of Austin is forced it raise their rates due to supply and demand. We make a great effort to ensure that our rates are competitive with the hotels in our surrounding area and other hotels throughout the city that are comparable in star ratings, ammenities etc. We do this not only for events but on a day to day basis. This is common practice for all hotels.
Kind Regards
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual 4pm Day of Arrival
Group: Individuals in group 48 hours prior to arrival
Entire group drop date is 1 weeks(7 days) prior to arrival.
Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination with a handheld showerhead, as well as designer toiletries and a hair dryer. Complimentary bottled water, a separate sitting area, and a double sofa bed are among the conveniences offered. This room is Non-Smoking.
1 King
One King Bed
Complimentary wireless Internet access keeps you connected, and the 42-inch LCD TVs offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination with a handheld showerhead, as well as designer toiletries and a hair dryer. Complimentary bottled water, a separate sitting area, and a double sofa bed are among the conveniences offered.
2 Queens
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the 42-inch LCD TVs offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination with a handheld showerhead, as well as designer toiletries and a hair dryer. Complimentary bottled water, a separate sitting area, and a double sofa bed are among the conveniences offered.
Standard Two Queens
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination with a handheld showerhead, as well as designer toiletries and a hair dryer. Complimentary bottled water, a separate sitting area, and a double sofa bed are among the conveniences offered. This room is Non-Smoking.
2 Queens Suite
Two Queen Beds
Complimentary wireless Internet access keeps you connected, and the 42-inch LCD TVs offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination with a handheld showerhead, as well as designer toiletries and a hair dryer. Complimentary bottled water, a separate sitting area, and a double sofa bed are among the conveniences offered.
Suite 2 Queens Non Smoking
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and the 42-inch LCD TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination with a handheld showerhead, as well as designer toiletries and a hair dryer. Complimentary bottled water, a separate sitting area, and a double sofa bed are among the conveniences offered. This room is Non-Smoking.
Jacuzzi Suite
One King Bed
Complimentary wireless Internet access keeps you connected, and the 42-inch LCD TVs offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination with a handheld showerhead, as well as designer toiletries and a hair dryer. Complimentary bottled water, a separate sitting area, and a double sofa bed are among the conveniences offered.
King Suite
One King Bed
Complimentary wireless Internet access keeps you connected, and the 42-inch LCD TVs offers premium TV channels. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination with a handheld showerhead, as well as designer toiletries and a hair dryer. Complimentary bottled water, a separate sitting area, and a double sofa bed are among the conveniences offered.
Amenities - Quality Inn & Suites Airport
Air conditioning
Airport Shuttle
Alarm clock
ATM
Baggage storage facilities
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Laundry facilities
Licensed bar
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Airport & Shuttle Information - Quality Inn & Suites Airport
Less than 1/2 a mile to Austin Bergstrom International Airport. We have Airport Hotel shuttle service from 5:00am - 11:00pm daily. Airport Taxi service 24 hours on call in basis. About $7.00 oneway.
Airport Shuttle? Yes! There is an airport shuttle.
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Based on 37 traveler reviews 
Value
Service
“Please Do Not Stay At this Dump”
“very pleasant stay”
“Way Over Priced”
Standard King
2 Queens
Jacuzzi Suite