The BEST WESTERN PLUS® Rockville Hotel & Suites is conveniently located at Exit 6B, I-270, with easy access to Interstate 270 & 495, and Route 355. We serve Rockville, the greater Washington DC area, Potomac, Bethesda & Gaithersburg. The Washington, DC metro area is conveniently reached by car or Metro Subway. Every guest receives our personal attention, whether it’s planning and coordinating your next function or simply getting around our area. In fact, our complimentary guest shuttle will transport you to and from the nearby Rockville Metro Station and anywhere within three miles of the hotel with prior arrangements. Our transportation to and from the Metro Station provides quick access to every Washington DC attraction.
Each of our 164 oversized guest rooms include either two double beds or a king bed and our luxurious two–room suites include one king with a pullout sleeper sofa. All rooms and suites have free High Speed Internet (both hard wired and wireless). Don’t forget the 37” flat panel HD LCD TVs include 4 HBO, 4 ESPN, and the new NFL Channel for in room entertainment--64 channels and over half are in HD. Additionally if you are bringing a gaming console, hook it up for even more fun. All rooms feature two-line speaker phones with voice mail, iron/ironing boards, coffee makers, hair dryers, microwaves, mini refrigerators and in room safes. We are a fully ADA compliant hotel and FEMA approved.
Callaway's Restaurant featuring Perky's Pizza is conveniently located adjacent to the lobby, where you can enjoy a complimentary hot full American breakfast buffet each day of your stay and the restaurant and bar are open from 4p-11pm nightly. And don’t forget your workout clothes as we have one of the nicest Executive Fitness Centers around that includes cardiovascular and resistance training machines, as well an an outdoor seasonal pool. The coffee is always on in the lobby - 24 hours a day.
For our tour and meeting planners, we feature all the parking you can possibly use for motor coaches, tour buses, RVs, toy trailers and of course your car - complimentary!
Make your next event a memorable one and book the BEST WESTERN PLUS® Rockville Hotel & Suites.
Star Rating:
Local Attractions:
13 miles from the White House, Smithsonian Institution museums, national monuments and other attractions in Washington, DC.
Near shopping, dining and entertainment at Rio Entertainment Center, Rockville Town Square, Lakeforest Mall, Strathmore Hall and so much more!
Hotel Reviews for Best Western Plus® Rockville Hotel & Suites
4.0out of 5Based on 243 guest reviews, Very Good
Based on 296 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
121
Very Good
78
Average
54
Poor
24
Terrible
19
Most Recent Traveler Reviews:
“Decent Stay”
May 20, 2013
A TripAdvisor Member | Trip type: Solo travel
While this is a decent hotel to stay at, the value of what you get for the price you pay does not match. The room had a strange smell, there...
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While this is a decent hotel to stay at, the value of what you get for the price you pay does not match. The room had a strange smell, there were stains on the carpet, the air conditioning was loud and even though it was chilly at night, the heating option did not work.
On a more positive note, the service is good and everyone is friendly. The breakfast is also good and there is always coffee available.
Overall, the stay was average; I would expect a little more from a Plus hotel. « less
“Don't know why the bashing”
May 14, 2013
Marie L, Mendon, Michigan | Trip type: Family
I just read some crappy reviews and can't understand those people. We had a wonderful 5 night stay in April. The service was outstanding and the people there are so...
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I just read some crappy reviews and can't understand those people. We had a wonderful 5 night stay in April. The service was outstanding and the people there are so friendly and helpful. I love the breakfast and the only time they were low on food it was very busy and they brought more out in a matter of minutes. The wait staff are very nice and the area is kept clean. We have stayed there whenever we visit the area and each time have been pleased. At times there is a little more noise from the highway but tolerable. We recommend this hotel to all of our family and friends who come to visit. I commend the staff for their good service. « less
Read management response to this review.
Management response from Ron Wallach, Director of Sales
Thank you so much for your kind words… we really are a hidden gem. I always love to hear from returning guests…Returning as a guest is the biggest compliment you can make to a hotel. While we do want to hear the good and bad from our guests, I have to agree with you sometimes comments on these social media sites can get rather cynical. Many guests, like yourself, know to look past comments that are clearly meant to be hurtful rather than those who truly want to share their comments with others. I suppose it’s a small price to pay because we really do listen to our guests –and take that feedback very seriously. Some of our best upgrades are based on comments from our guests. Becoming 100% smoke free, additional items on our breakfast buffet, opening Callaway’s for casual dinner dining, HDTV with more channels… and upgrades based on our guests feedback.
We hope to see you here again yet again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on Facebook, please like us at /BestWesternPlusRockville and on twitter /BWRockville. Also check out our Facebook page for our specials for added savings!
Ron Wallach Director of Sales
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“Business trip”
May 14, 2013
Tanya B, Medway, Massachusetts, Usa | Trip type: Business
Overall the property was average to above average. I was only there for one night and came in late and left early, so I did not experience the property to...
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Overall the property was average to above average. I was only there for one night and came in late and left early, so I did not experience the property to it's fullest. I did feel the breakfast was a little bland, but the coffee was good. I would suggest having tea bags available in the rooms as well as coffee. « less
Read management response to this review.
Management response from Ron Wallach, Director of Sales
Thank you for taking the time to give us your feedback regarding your stay. I’m glad you enjoyed our coffee. As a fellow business traveler, I fully understand the importance of good coffee. Actually we do also offer complimentary tea in both the guest rooms and in our lobby 24 hours a day (along with our coffee and decaff). I’m so sorry that we somehow missed including teabags in your room. I have alerted our housekeeping team to be sure they are extra care to be sure they are placed in each of our rooms and suites.
We hope to see you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on Facebook, please like us at /BestWesternPlusRockville and on twitter /BWRockville. Also check out our Facebook page for our specials for added savings!
Ron Wallach Director of Sales
« hide
“Don't listen to the complainers”
May 11, 2013
Qwest2313
I stayed here on Tuesday night after working all day and driving four hours to get there. The front desk staff when I checked in was really nice as well...
more »
I stayed here on Tuesday night after working all day and driving four hours to get there. The front desk staff when I checked in was really nice as well as the day time staff! They told me the perfect time to head into town to avoid the dc traffic. The breakfast was good especially since it was free. My room was nice and I received a complimentary upgrade. The only thing that I had an issue with was that I wish they had Ethernet cords for people who can't get good wifi! And......I have to agree with the door slamming Olympics comment. Luckily I had a one bedroom so I could go in the other room and didn't hear it but......when I sat in the sitting room man oh man were those doors a slamming. There were however a few bus loads in the hotel too. You can't blame the hotel staff for the slamming of the doors but.....hotel owners/management can install something so that the doors don't slam when opened. All in all it was a great stay! « less
Read management response to this review.
Management response from Ron Wallach, Director of Sales
Thank you so much for your kind words. I’m so glad to hear you enjoyed your stay with us … we really are a little hidden gem. It seems most travelers and hotels are going to WI/FI rather than wired Internet services. In these very mobile days – it’s just the growing trend. Actually we DO have Ethernet cords for complimentary use for those who prefer wired access. Next time you are with us, simply ask at the front desk. I have forwarded your comment to our general manager to see about promoting this amenity of ours. Also, I looked it up in our in room hotel guide and noticed it is not mentioned there. Thank you so much for bringing this to our attention. I have already added it so it will be in the guide on its next printing.
We hope to see you here again at the BEST WESTERN PLUS Rockville Hotel & Suites. Please share your experience with your friends and family. If you are on Facebook, please like us at /BestWesternPlusRockville and on twitter /BWRockville. Also check out our Facebook page for our specials for added savings!
Ron Wallach Director of Sales
« hide
“Average”
May 4, 2013
signinsareapain, Royal Oak, Michigan | Trip type: Business
Stayed there last night, for 1 night. It was average. The front desk staff was very helpful, the beds were average and the breakfast was average. The hotel, overall, looked...
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Stayed there last night, for 1 night. It was average. The front desk staff was very helpful, the beds were average and the breakfast was average. The hotel, overall, looked a bit tired. The room was clean and was a decent size. There were a couple student groups there, so it was full of kids, and I heard several doors slamming in the night. But, beyond that it was OK. « less
Read management response to this review.
Management response from Ron Wallach, Director of Sales
Thank you so much for taking the time to give us your feedback. I’m glad you found our front desk team helpful and our rooms clean. That said I’m sorry you only felt we were only OK. We strive to be better than that. We have exciting upgrades planned for the hotel this year to give us a fresh new look, from a redesign of our lobby to our guestroom hallways. The next time you are in the area, I hope you will contact me directly via this site so I may oversee your reservation so we can really “knock your socks off.”
Ron Wallach Director of Sales
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Best Western Plus® Rockville Hotel & Suites
One-bedroom suite
1 king
Pillowtop mattress. View of the pool. Television with premium cable channels. Complimentary wired and wireless Internet access. Free local calls. Refrigerator and microwave. Hair dryer. Air conditioning. Non-Smoking.
Studio Suite
One king bed. Pillow-top mattress and triple-sheeting. One queen sofa bed in living area. Pool view. Floors 2-7. Two armchairs and armoire. 37-inch flat-screen TV with premium satellite service. Refrigerator, microwave, and coffee/tea maker. Nonsmoking.
Standard Two Doubles
2 double
Television with premium cable channels. Complimentary wired and wireless Internet access. Free local calls. Refrigerator and microwave. Hair dryer. Clock radio, electronic check-out, and iron/ironing board. Air conditioning. Non-Smoking.
Standard Room with King Bed
One king bed. Complimentary wireless Internet access. 37-inch TV with premium cable channels. Voice mail and complimentary local calls. Microwave, compact refrigerator, and coffee/tea maker. Hair dryer. Iron/ironing board. Air conditioning. Nonsmoking.
Amenities - Best Western Plus® Rockville Hotel & Suites
Air conditioning
Alarm clock
ATM
Baby facilities in room
Baggage storage facilities
Breakfast in room
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Laundry facilities
Licensed bar
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Pets allowed
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet Policy$20.00 for a pet, maximum 40 lbs., maximum 1 pet
Airport & Shuttle Information - Best Western Plus® Rockville Hotel & Suites
Washington Reagan - 24 Miles 32 Minutes
Dulles Airport - 28 Miles 37 Minutes
BWI - 45 Miles, 60 Minutes
Shuttles run $32-45 one way. $51-60 for private transportation
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: On the hour to Metro Station for a maximum of 11 passengers; special trips can be arranged in advance during normal business hours.
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Previously Known As: Best Western Rockville, Best Western Washington Gateway, Best Western Washington Gateway Hotel
Based on 296 traveler reviews 
Value
“Decent Stay”
“Don't know why the bashing”
One-bedroom suite
Studio Suite
Standard Two Doubles