Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Chicago - Burr Ridge is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Argonne National Laboratory, Downtown Chicago, Cog Hill Country Club/Western Open, McCormick Place, Brookfield Zoo, or any of the other attractions in the Chicago area.
Star Rating:
Local Attractions:
Brookfield Zoo, Oakbrook Mall, Downtown Chicago, Windy City Thunderbolts
Hotel Reviews for Extended Stay America Chicago Burr Ridge
3.0out of 5Based on 10 guest reviews, Average
Based on 12 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
3
Very Good
3
Average
1
Poor
3
Terrible
2
Most Recent Traveler Reviews:
“It was a nice stay”
May 9, 2013
Unkn0wn777, Richmond, Virginia
Our stay was for 3weeks!!! At the beginning we had to clean the room because it was not as clean as we wanted to be!!! But after that we felt...
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Our stay was for 3weeks!!! At the beginning we had to clean the room because it was not as clean as we wanted to be!!! But after that we felt comfortable to live...the area is safe , all the staff were warm very nice...the price was very convenient...overall it was really a nice stay! We recommend this hotel for a stay of 2 or more weeks where they need to cook, to have refrigerator, microwave... We would like to thank all the team in the extended stay burr ridge, chicago! « less
“Oddest stay ever.”
Apr 23, 2013
andymitchWi, WI | Trip type: Couples
I had posted this before, it had been there for quite some time, and now it's oddly missing. I hope Tripadvisor isn't now getting paid or threatened to remove unfavorable...
more »
I had posted this before, it had been there for quite some time, and now it's oddly missing. I hope Tripadvisor isn't now getting paid or threatened to remove unfavorable ratings. We had trouble finding the hotel (not the hotel's problem), so we happened across a friendly police officer that gave us directions and warned us to not leave anything in our car. Got there, checked in, and everything was just fine until bedtime, when we folded back the covers and discovered there was no bottom sheet on the bed. I called the desk and was offered another room. Since we had emptied the car, I just asked for a sheet and we made our own bed. Part 2 of this...got contacted by the hotel chain to contact them so they could "make this right". We contacted the number they gave me, left a message, and never heard back from them. Pretty disappointing. Nice rooms, nice rate, but they seem to be saving money with staffing. « less
Read management response to this review.
Management response from Property Manager, General Manager
Thank you for your recent review of your stay. I am so disappointed that you had an issue with your room. Please accept my apology. As this hotel’s manager, I can assure you that I have spoken to the staff to ensure your experience is not repeated. I am grateful for the feedback you provided so we are able to continually improve our hotel. If you have any additional feedback, please reach out to me at brr@extendedstay.com. We would love to have another chance to provide you with a better experience at our hotel the next time you're in town.
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“For a long time stay-Great Place”
Feb 15, 2013
JimRowe, Joplin, Missouri | Trip type: Business
The place has just been renovated, they did a great job.
I stayed there 6 months, and they took care of everything, right through the renovations.
If there are any...
more »
The place has just been renovated, they did a great job. I stayed there 6 months, and they took care of everything, right through the renovations. If there are any problems, Brandi, the manager will take care of it. « less
Read management response to this review.
Management response from HM-ESA, Manager
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
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“Best Value by far”
Jan 24, 2013
Brad S, U.P. Michigan | Trip type: Business
Great newly renovated clean hotel, in a great neighborhood with lots of places to eat and shop.
I am in town on business and stayed in almost all hotels in...
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Great newly renovated clean hotel, in a great neighborhood with lots of places to eat and shop. I am in town on business and stayed in almost all hotels in the area and this one is the best value for your dollar by far.The staff is friendly and this hotel is comparable to hotels that i have stayed at that charge more than double the price.I wish i would have found this hotel sooner and saved myself alot of searching and trouble. I Recomend this hotel for sure. « less
Read management response to this review.
Management response from HM-ESA, Manager
I would like to personally thank you for taking the time to write such wonderful things about your experience. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. We strive to provide a "home away from home" experience for all of our guests, no matter if they are staying for a night, a week, or a month. It sounds like we were able to do just that for you, and we are truly honored for your recognition.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location.
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“You get what you pay for”
Jun 20, 2012
lee u, Austin, Texas | Trip type: Solo travel
The room cost was $32 per night. Since I was booked on a flight at Midway airport early in the morning, I thought this hotel would be convenient. First, the...
more »
The room cost was $32 per night. Since I was booked on a flight at Midway airport early in the morning, I thought this hotel would be convenient. First, the person at the desk gave me a key to a room that was already occupied when I got to it. Luckily, they had put the safety lock on the inside or it may have been embarrassing for everyone. The room I received subsequently had wet, used towels in the kitchen and bathroom, urine on the toilet seat and floor and a bathtub that ran non-stop (not dripped - ran). I went to bed at 10pm. At 10:30, someone used a key and attempted to enter my room. Luckily, I had the inside safety lock on. I called the front desk and was told that it was a guest who thought he'd left his phone charger behind. Apparently the front desk had given him the key to check the room. The front desk person told me "not to worry about it, it was just a mistake and it happened all the time." Needless to say, I will not stay at another Extend Stay America again anywhere. « less
Read management response to this review.
Management response from Property Manager, Manager
I recently received a copy of your review of the Extended Stay America Chicago - Burr Ridge. Our company prides itself on providing great service and great rooms at great rates, which is why I was so disappointed to read your post. Please accept my most sincere apologies.
As this hotel’s manager, I challenge our staff to continually improve the experience of our guests, from the cleanliness of our rooms, to the courteous professionalism of our staff. Unfortunately, in your situation, it is clear that we were unsuccessful in achieving these goals. Given our belief that guests like you are our most valuable asset, this failure is particularly troubling.
Your review has caused us to take a serious look at the systems we have in place to handle our day to day operations and we will be making modifications as appropriate.
It's not common that we get the sort of feedback you provided, and although it is discouraging to read, it will help us make our hotel even better in the future. Let me apologize again that your stay was not completely satisfying, and assure you that we will continue to listen to our guests in forums like this one or directly (please visit our website and click the Contact Us link at the bottom of the page). I hope we have addressed your concern satisfactorily, and that you would give us the pleasure of having you as a guest again at this hotel or any other Extended Stay Hotels(sm) brand location in the future.
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00pm
Check Out:
11:00am
Year of Last Renovation:
1996
Floors:
3
Rooms:
119
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
23
Handicap Rooms:
6
Suites:
0
Room Windows:
Windows Do Open
Cleaning Frequency:
Weekly
Meeting Rooms:
0
Dist. to Food/Bars:
0.5 Mi
Dist. to 24hr Restaurant:
2.0 Mi
Dist. to Nearest Gym:
0.5 Mi
Policies / Expenses
Cancellation: 24Hours prior to arrival
Nightly Parking:
0
Total Taxes:
10.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
6.00% (refundable after 30 days)
City Tax:
4.00% (nonrefundable but ends af)
Room Types - Extended Stay America Chicago Burr Ridge
Studio One Queen Non-Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the 27-inch TVs offers premium TV channels. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination; a hair dryer can be requested. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Studio 1 Queen Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the 27-inch TVs offers premium TV channels. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination; a hair dryer can be requested. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Smoking.
Studio One King Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the 27-inch TVs offers premium TV channels. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination; a hair dryer can be requested. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Signature Studio Deluxe 2 Twins
Two Twin Beds
Complimentary wireless Internet access keeps you connected, and the 27-inch TVs offers premium TV channels. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination; a hair dryer can be requested. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Studio 2 Twin Non Smoking
Two Twin Beds
Complimentary wireless Internet access keeps you connected, and the 27-inch TVs offers premium TV channels. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination; a hair dryer can be requested. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Signature Studio One Queen Non-Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the 27-inch TVs offers premium TV channels. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination; a hair dryer can be requested. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Signature Studio One King Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the 27-inch TVs offers premium TV channels. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination; a hair dryer can be requested. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Studio 2 Twin Smoking
Two Twin Beds
Complimentary wireless Internet access keeps you connected, and the 27-inch TVs offers premium TV channels. The in-room kitchen includes a refrigerator, a stovetop, and a microwave. The private bathroom has a shower/tub combination; a hair dryer can be requested. A desk, an iron and ironing board, and a separate sitting area are among the conveniences offered. This room is Smoking.
Amenities - Extended Stay America Chicago Burr Ridge
Air conditioning
Alarm clock
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Elevator
Fax available
Hairdryer available
Handicap accessible
Internet - wireless
Kitchen facilities
Laundry facilities
Movies in room
Non-smoking rooms
Pets allowed
Refrigerator
Self controlled heating/cooling system
Shower
Telephone
Television
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyONE pet only, no large dogs, $25 per nightup to max of $150
Airport & Shuttle Information - Extended Stay America Chicago Burr Ridge
Midway Airport located 11 miles from hotel
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 12 traveler reviews 
Value
Rooms
“It was a nice stay”
“Oddest stay ever.”
“Best Value by far”
“You get what you pay for”
Studio One Queen Non-Smoking