Extended Stay America, a member of the Extended Stay Hotels brand, is ideally suited for travelers in a group. No matter how long you will be staying with us, you are sure to enjoy our hotel suites, which feature plenty of room to relax, a fully-equipped kitchen with a full-size refrigerator, WiFi internet access, and ample workspace. Groups traveling for extended stays will appreciate personalized voicemail and an on-site laundry facility. Extended Stay America Philadelphia - Cherry Hill is the ideal choice for groups traveling for business or pleasure. Many of our guests enjoy a visit to: Atlantic City, Fort Dix, Historic Philadelphia, McGuire Air Force Base, Six Flags Great Adventure, or any of the other attractions in the Philadelphia area.
Hotel Reviews for Extended Stay America Philadelphia Cherry Hill
2.5out of 5Based on 18 guest reviews, Poor
Based on 29 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
8
Very Good
7
Average
7
Poor
1
Terrible
6
Most Recent Traveler Reviews:
“GREAT SERVICE, CLEAN FACILITY. What more to ask for?!”
Mar 9, 2013
marebear23
I am a front desk agent/night auditor myself and I definitely expect great customer service wherever I go. Shakil was professional, outgoing, and genuine. He helped me with directions and...
more »
I am a front desk agent/night auditor myself and I definitely expect great customer service wherever I go. Shakil was professional, outgoing, and genuine. He helped me with directions and even reccomended great places to visit in the greater Philadelphia area. After having a bad day, Shakil really made my day at check-in. Hooray for awesome front desk agents!!! « less
Read management response to this review.
Management response from Manager-TOH, Manager
It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Philadelphia - Cherry Hill. It's always satisfying to read positive feedback from our valued guests. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like Shakil hit a home run in your case!
It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels.
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“Better than Average”
Feb 13, 2013
John W, Nevada City, California, United States | Trip type: Business
Best Hotel Staff and Management at any ESA in America. They always called me by my name. Great Coffee too..
They bent over backwards to help me in any situation...
more »
Best Hotel Staff and Management at any ESA in America. They always called me by my name. Great Coffee too.. They bent over backwards to help me in any situation that arose.. Very close to all shopping and Restaurants. I look forward to staying here again next year.. « less
Read management response to this review.
Management response from Manager-TOH, Manager
John, Thank you for taking your time to write a review of your recent stay. When I read comments like yours it always gives me such great pleasure. My entire staff strives to make every guest's stay totally enjoyable, and our greatest reward is validation that we've done just that. We know you have many lodging options in the area, which is why providing you and every guest with professional, friendly service is our priority. We look forward to seeing again on your return travel to the Philadelphia -Cherry Hill area.
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“Great choice!!!”
Feb 12, 2013
Justflyhigh
Located in a good area. Easily accessible from local interstates. Friendly, welcoming staff. Rooms were nicely set and ready upon arrival. I noticed pets their with guests however they were...
more »
Located in a good area. Easily accessible from local interstates. Friendly, welcoming staff. Rooms were nicely set and ready upon arrival. I noticed pets their with guests however they were no problem OR inconvenience! I would definitely stay at this location in the future. « less
Read management response to this review.
Management response from Manager-PCH, General Manager
I appreciate you taking the time to write such a nice review. I'm thrilled that the hotel was a good choice for you. Thank you for choosing Extended Stay Hotels. We hope to see you again soon.
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“Its not home, but it will do in time of catastrophe.”
Jan 25, 2013
jvb1971
The service at the facility is friendly and efficient. The room was clean, but when we had
an issue with the air conditioner, it was repaired
promptly. Overall, great staff...
more »
The service at the facility is friendly and efficient. The room was clean, but when we had an issue with the air conditioner, it was repaired promptly. Overall, great staff and clean rooms for a fair price. « less
Read management response to this review.
Management response from Manager-PCH, General Manager
"I would like to personally thank you for taking time out to write such wonderful things about your experience at Extended Stay America Philadelphia - Cherry Hill. Our hotel is totally committed to the satisfaction of every guest who walks through our doors, which is why it is so rewarding to get feedback like yours; it tells us that we are delivering on that commitment. Our business is one in which the staff gets to know our guests, who sometimes stay with us for weeks or months. We believe that building a professional, courteous, and accommodating relationship with our customers will continue to bring them back for future stays.
Once again, I and the entire staff at our hotel thank you for your very kind words, and we'd love to see you here again. Please don't hesitate to call on me for your future stays here or at any other Extended Stay Hotels(sm) location."
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“Pet friendly hotel
GREAT SERVICE!”
Jan 25, 2013
MMerlesCatMan
Found rooms to clean and comfortable. They were pet friendly and had wonderful and warm breakfast. Property also has a coin operated laundry which is convenient! The most important factor...
more »
Found rooms to clean and comfortable. They were pet friendly and had wonderful and warm breakfast. Property also has a coin operated laundry which is convenient! The most important factor is they are pet friendly as I am in town for a cat show. « less
Read management response to this review.
Management response from Manager-PCH, General Manager
"It was very kind of you to for take the time to publish such a positive review of your stay at the Extended Stay America Philadelphia - Cherry Hill. It's always satisfying to read positive feedback from our valued guests, like you. Although some companies run extravagant advertising campaigns for their hotels, we believe that the best kind of marketing is the public praise we get from our millions of happy customers. That's why the biggest investment we make is in our customers. Our staff is continually coached on how to best provide professional, accommodating, and friendly service to every guest. It sounds like we hit a home run in your case!
It would, of course, be our pleasure for you to repeat your experience with us in the future. Thank you once again, and feel free to reach out to us directly if we can assist you in any of your future travels."
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
4pm
Check Out:
11am
Year of Last Renovation:
2005
Floors:
3
Rooms:
77
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
55
Handicap Rooms:
Suites:
77
Meeting Rooms:
0
Policies / Expenses
Cancellation: 48 hours prior
Nightly Parking:
0.00
Total Taxes:
15.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Extended Stay America Philadelphia Cherry Hill
Studio 1 Queen Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers premium TV channels. The in-room kitchen includes a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Studio 1 Queen Non Smoking
One Queen Bed
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers premium TV channels. The in-room kitchen includes a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Studio 2 Double Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers premium TV channels. The in-room kitchen includes a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Smoking.
Studio 2 Double Non Smoking
Two Double Beds
Complimentary wireless Internet access keeps you connected, and the flat-screen TVs offers premium TV channels. The in-room kitchen includes a full-sized refrigerator/freezer, a stovetop, and a microwave. The private bathroom has a shower/tub combination, as well as complimentary toiletries. A desk, an iron and ironing board, and a clock radio are among the conveniences offered. This room is Non-Smoking.
Amenities - Extended Stay America Philadelphia Cherry Hill
Air conditioning
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Extended Stay America Philadelphia Cherry Hill
Philadelphia Int'l Airport 11 miles
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 29 traveler reviews 
Value
Rooms
“GREAT SERVICE, CLEAN FACILITY. What more to ask for?!”
Studio 1 Queen Smoking
Studio 1 Queen Non Smoking
Studio 2 Double Smoking
Studio 2 Double Non Smoking