Hotel Reviews for Hotel Caribe Internacional Cancun
3.0out of 5Based on 94 guest reviews, Average
Based on 113 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
30
Very Good
28
Average
18
Poor
9
Terrible
28
Most Recent Traveler Reviews:
“Very disappointing”
May 18, 2013
TripMad038, Doncaster, United Kingdom | Trip type: Family
We stayed for a week in this hotel and I was immediately unsatisfied. Luckily i didn't pay too much for this hotel seeing as though i booked it the day...
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We stayed for a week in this hotel and I was immediately unsatisfied. Luckily i didn't pay too much for this hotel seeing as though i booked it the day before i flew out to Mexico, as a last minute deal.
Also please be aware if you book bed and breakfast with this hotel, be sure to check how many breakfasts are included as we only got 2 breakfasts every morning for 4 of us. It was very noisy at night as there was some sort of jazz band playing till the early morning. There was no fridge in our room, the shower was very old and i sometimes got a static shock from the taps when trying to turn it off or on.
The location of the hotel was very poor as it isn't situated near any beaches or any major shops, other than souvenir shops which meant we spent alot of pesos on taxis everyday. Also, there was no other solution to traveling to the beach as the 'pool' area wasn't very nice and didn't get any sun during midday.
Other than this id have to say the staff did try to help us out but didn't know very much english, so id recommend learning a few spanish words to speed up the process, Also the beach, 'la playa tortugas' was the main beach we travelled to, it was very nice and offered trips to near by islands, snorkeling and swimming with dolphins. Id recommend the all inclusive boat ride to Isla Mujeres, which was the highlight of our holiday as it had loads to do on the island like, shopping, sightseeing, trips to turtle sanctuary's and an all inclusive buffet which was beautiful. « less
“Very tired rooms and included breakfast is a joke!”
May 17, 2013
Tiglet-tiger
We stated in the hotel for 1 night only and although it was tolerable, I definitely won't be back. Rooms, although cleanish, in terrible need of updating. There was a...
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We stated in the hotel for 1 night only and although it was tolerable, I definitely won't be back. Rooms, although cleanish, in terrible need of updating. There was a thumb width gap in wall around the aircon. The aircon itself seen better days - rattled throughout all night! No remotes(or we weren't given them) for TV and aircon. The breakfast was a total joke: 3 pieces of toast for 2 and a little butter. My advise pay a bit more and stay elsewhere. « less
We always stay here while in Cancun, but generally not for more than a day or two. We booked through Tingo and our room was $43 USD. Very reasonable rate,...
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We always stay here while in Cancun, but generally not for more than a day or two. We booked through Tingo and our room was $43 USD. Very reasonable rate, which included continental breakfast. The hotel again accommodated our request to be on the 2nd or 3rd floor overlooking pool/garden area. Much quieter than facing street and beautiful breeze so you can open window and go without AC. Our chamber maid, lovely Mayan lady, brought us blankets on request and gave us both a big hug the morning we checked out. We have come to know some of the staff over the years and they always remember us and treat us well. Their new elevator is up and running again!
Not much activity around pool area this visit. I don't think their restaurant onsite attracts a lot of people because there are so many great restaurants within a short walking distance. Their beer prices were too high, so visit the Oxxo nearby and purchase your beer and ice. « less
“Stay away from this hotel!”
Apr 3, 2013
caronanny, Augsburg, Deutschland | Trip type: Solo travel
I spent 5 nights in this hotel in Cancun because all the other hotels were fully booked. I really cannot recommend this hotel! It is way too expensive for a...
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I spent 5 nights in this hotel in Cancun because all the other hotels were fully booked. I really cannot recommend this hotel! It is way too expensive for a maybe 2 star hotel. far from the beach and in a really ugly and noisy area. The stuff was unfriendly and hardly helpful. The rooms smell very musty and the air conditions are very noisy and old. The service is really bad. The restaurant I unfortunately can't recommend either. A lot of things on the menue they can't serve and I got the worst food poispning ever from their quesadillas. They put boiling chicken into my quesadillas which was just super nasty and made me sick for 3 days. I asked them to give me at least back the money for those quesadillas which they just didn't want to! The worst in this hotel is, that is is incredibly noisy at night. They play the loudest music all night long and won't ever apologize for it or offer you a refund. Just really stay away from this hotel, there a lot better ones in Cancun. « less
“Disappointing”
Mar 26, 2013
LACopenhagen, Copenhagen | Trip type: Couples
Have passed by this hotel several times during the evenings on my previous trips to Cancun and as the rate was quite reasonable, we decided to try it for one...
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Have passed by this hotel several times during the evenings on my previous trips to Cancun and as the rate was quite reasonable, we decided to try it for one night this year. Both the outside and the inside is MUCH nicer in the dim evening light than during daylight but then it do look nice. We had booked one of the suites and was first given one facing the busy street so we asked if there was one available that was less noisy. The reception was very kind and gave us immediately a huge nice suite away from the street. We were really happy and grateful, until the ventilator outside our window started late evening and kept going during the whole night. Even though the window was closed the humming kept disrupting our sleep, together with music coming from below. The complimentary breakfast in the nice restaurant was ok but rather basic. There is a nice big pool but we were unlucky with the weather so it was too cold to try it. Guess it is an ok hotel with central location but quite boring and nothing special so would not choose it again. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Policies / Expenses
Room Types - Hotel Caribe Internacional Cancun
Mayan Suite
One King Bed
This garden view room measures 581 square feet (52 square meters). Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. Bathroom amenities include complimentary toiletries. A desk, a wake-up call service, and an iron and ironing board (on request) are among the conveniences offered.
Standard double room
Two Double Beds
This room overlooks the city or pool. Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. Bathroom amenities include complimentary toiletries. A desk, a wake-up call service, and an iron and ironing board (on request) are among the conveniences offered. This room is Non-Smoking.
Standard
One Double Bed
This room overlooks the city or pool. Complimentary wireless Internet access keeps you connected, and cable channels are offered for your entertainment. Bathroom amenities include complimentary toiletries. A desk, a wake-up call service, and an iron and ironing board (on request) are among the conveniences offered. This room is Non-Smoking.
Testimonials: Why use Hotel Planner?
"Everything went very smoothly. We had a great time and our girls rocked the dance competition while we were there. Thanks for such a great service. I will be sure to pass you site along." L.H. - Columbus, OH
"I will definitely use you in the future. You saved me on this one as space was really tight that week in DC." K.T. - New York City, NY
Based on 113 traveler reviews 
Value
Rooms
“Very disappointing”
“Very tired rooms and included breakfast is a joke!”
“Quaint hotel in dowtown Cancun”
Mayan Suite
Standard double room
Standard