Opened Jan 2008! Upscale residential-style hotel with all the amenities of home. Fully equipped kitchens in all guest suites. Indoor pool, whirlpool tub, large fitness facility, business center & Home Theater! Free hot breakfast buffet daily and Free Sundowner Reception from 5-7pm on Tues, Wed & Thurs. Priority Club Rewards Program. We look forward to serving you!
Hotel Reviews for Staybridge Suites Chesapeake Va. Beach
4.5out of 5Based on 75 guest reviews, Very Good
Based on 81 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
53
Very Good
17
Average
3
Poor
4
Terrible
4
Most Recent Traveler Reviews:
“Awesome sauce!!!!”
May 3, 2013
Saftey2glasses
I travel a lot for my job and this is one of my favorite hotels!! The staff is very friendly, they always make me feel at home. The food is...
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I travel a lot for my job and this is one of my favorite hotels!! The staff is very friendly, they always make me feel at home. The food is good, every morning they have fresh fruit and at night delicious fresh baked cookies. They also have a theater room perfect for football!! « less
Read management response to this review.
Management response from Damon Strickland, General Manager
Thank you for sharing your recent experience at the Staybridge Suites Chesapeake! I am glad you enjoyed our rooms, amenities and service. I am certainly ready for a great summer, however can't wait to get football back on the big screen too! We look forward to welcoming you back the next time your travels bring you to the area.
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“PROTECT your CREDIT CARD at this hotel!!!!!!!!!!!”
Apr 22, 2013
Mama D, Near Philly | Trip type: Family
We used to stay at this hotel every other weekend for almost two years; since the beginning of Jan. 2013, we have had 3 (three) incidents where the hotel staff...
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We used to stay at this hotel every other weekend for almost two years; since the beginning of Jan. 2013, we have had 3 (three) incidents where the hotel staff charged our card for time we were not there or they doubled / tripled our pre-authorized stay total, tying up our travel funds for days. Had to make a POLICE report for this as they were making fraudulent charges to our checking account!!! Management was belligerent and rude And refused to rectify our accounts, but went on to want to charge our credit card additional funds!!!!!! BEWARE and CHECK YOUR CREDIT CARD BALANCE!!!!!!!!!!!!!!!!!! « less
Read management response to this review.
Management response from Damon Strickland, General Manager
I certainly understand and can relate to your frustration when it comes to the authorization of funds. I would like to clarify that it was a debit card used and not a credit card which unfortunately has different rules set by your bank for the approval of funds. Debit cards are treated differently than credit cards and the process of obtaining authorization can tie up someone's personal account funds for several days depending on your bank's rules. We certainly try to notify the guest of this when we recognize a debit card being used. We also provide literature at check in to help the customer understand what using a debit card will mean to their bank account. I apologize if we failed to recognize this as a debit card and will reach out to ensure that your bank has released any unnecessary authorization.
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“Unless you smoke, run!”
Apr 10, 2013
VirginiaEspana, virginia | Trip type: Family
I must admit that my complaints about this hotel have nothing to do with the staff or the property. Our suite was clean and spacious. The staff was very friendly...
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I must admit that my complaints about this hotel have nothing to do with the staff or the property. Our suite was clean and spacious. The staff was very friendly but the entire place reaked of cigarette smoke. My one year old has asthma and I was never more grateful to have packed her meds since she needed multiple treatments and still wheezed the entire time. We could not wait to check out in the morning and check into the Marriot next door which is nonsmoking. If you are going to allow smoking in 1/2 of your hotel you need a much better ventilation system than the one this hotel has to keep the smoke from overwehlming the entire place. We also had a terrible experience at the pool, 20 unsupervized preteens and teens with no repect for other people or their belongings, they sat on our dry clothes, took our towels and used the handicap chairs as jumping ramps into the pool. The breakfast buffet had a great selection of food but had run out of milk by 8 am, and since my 2 young children eat only cereal, the breakfast didn't ever work out for my family. I chose this hotel due to trip advisors glowing reports and was far from impressed. « less
Read management response to this review.
Management response from Damon Strickland, General Manager
I am truly disappointed to hear that we did not meet your expectations during a recent stay. I would welcome an opportunity to address your concerns further in the hopes of demonstrating our service commitment to our guests. I will be reaching out to personally see if there is anything we can do to regain your trust in order to rectify this situation.
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This is one of those places that you feel like you can actually catch your breath, and you feel well taken care of! The staff was absolutely wonderful, the King...
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This is one of those places that you feel like you can actually catch your breath, and you feel well taken care of! The staff was absolutely wonderful, the King room was great, my husband loved swimming laps in the pool, and they keep the hotel in nice working order! The breakfast options were numerous, and it just felt like a home away from home plus some great added bonuses! You can even reserve the "theater room" while your there and bring your own movie (or choose from theirs)...with fresh popcorn made for you and your group...how fun is that?! Or you could just enjoy a movie in your own room like we did (they actually provide a DVD/VCR in the rooms)! The General Manager was exceptionally wonderful, and I don't know how I could thank him enough for making our special night away that much more special! We hope one day to return to catch another refreshing night away! « less
Read management response to this review.
Management response from Damon Strickland, General Manager
I must say it was a pleasure meeting you and your husband! It is always wonderful to welcome new friends to our home and provide the type of service that creates a memorable experience for our guests. I definitely look forward to welcoming you back again when you have another opportunity to relax and recharge!
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“Overall, great experience!”
Apr 1, 2013
TfromNY
My family and I stayed at this hotel for 6 nights on vacation, and we were very happy with the overall experience. The continental breakfast, spacious suite, and the surprisingly...
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My family and I stayed at this hotel for 6 nights on vacation, and we were very happy with the overall experience. The continental breakfast, spacious suite, and the surprisingly tasty dinner on tues-thurs, was an exceptionally great treat. There were certain staff members that went out of their way to help us with anything we needed such as Jajuan Mosby who was the most hospitable person, his customer service was outstanding, which really made a difference. On the oher hand, there was a lady staff at breakfast who appeared to be annoyed when we asked for hot water. We found ourselves a hotel to stay when we visit Virginia, and that's at the Staybridge in Chesapeake. Thanks much! « less
Read management response to this review.
Management response from Damon Strickland, General Manager
I'm so glad you were able to join us at the Staybridge Suites, Chesapeake for a recent vacation. Thank you for the feedback as well on the breakfast and Social items. We have worked hard on our new menu offerings which incorporate fresher products and local ingredients. I'm delighted that you have found your hotel of choice when visiting the area and look forward to welcoming you back the next time your travels bring you to Chesapeake!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
The DVD player provides in-room entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a desk, and a wake-up call service are among the conveniences offered. This room is Smoking.
Standard
One Bed or
Two Beds
Complimentary wired Internet access keeps you connected, and the DVD player is offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Suite, Two Queen Beds, Smoking
Two Queen Beds
The DVD player provides in-room entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a desk, and a wake-up call service are among the conveniences offered. This room is Smoking.
Suite, One King Bed, Non-Smoking
One King Bed
Complimentary wireless Internet access keeps you connected, and the DVD player is offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Suite, Two Queen Beds, Non-Smoking
Two Queen Beds
Complimentary wired Internet access keeps you connected, and the DVD player is offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Studio, One Queen Bed, Accessible
One Queen Bed
The DVD player provides in-room entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Studio, One Queen Bed, Smoking
One Queen Bed
Complimentary wired Internet access keeps you connected, and the DVD player is offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a desk, and a wake-up call service are among the conveniences offered. This room is Smoking.
Studio, One Queen Bed, Non-Smoking
One Queen Bed
Complimentary wired Internet access keeps you connected, and the DVD player is offered for your entertainment. The in-room kitchen includes a refrigerator, a microwave, and cookware/dishware. The private bathroom has a hair dryer. A sofa bed, a desk, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Airport & Shuttle Information - Staybridge Suites Chesapeake Va. Beach
ORF - 12 miles
No shuttle service; taxi available
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
"Everything went very well. The accommodations were great; the manager was very friendly and helpful, especially on short notice. I will certainly look to your service again when the need arises. Thank you." D.L. - Lebanon, PA
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