Behind our sleek design is the same casual comfort and service you expect from a Four Points. We have what you want, from snacks and brews, to a workout room. Don’t forget the free stuff, like high-speed internet access and bottled water.
Everything about our hotel is clean—the look, the bed, the air. Simple, uncluttered design. The oh-so-comfy Four Points by Sheraton Four Comfort Bed™ in each of the 158 guest rooms. And every room in the building is non-smoking.
Stay close to the action in one of New York City’s hippest neighborhoods. You won’t need to go far to find a popular restaurant, gallery or variety of businesses. Our great Chelsea location also makes it easy to explore using public transportation.
This is a perfect location if you want to explore and enjoy Manhattan: not many tourists, convenience closeness to the Hudson river and easy to reach all parts of the...
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This is a perfect location if you want to explore and enjoy Manhattan: not many tourists, convenience closeness to the Hudson river and easy to reach all parts of the city from here. The quality of the rooms as well as food and drinks in the hotel could be much better for the price you pay here. Quite outdated and used up furniture; drinks in the bar and food is very average to poor. If they reduce price or improve quality, it would become the best option to stay in Manhattan! « less
“Mediocre, but great staff”
May 4, 2013
MattStevensUK, London | Trip type: Business
If I were to be very unkind, I'd say it's called the Four Points because only got four points out of ten. But you have to look at the hotel...
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If I were to be very unkind, I'd say it's called the Four Points because only got four points out of ten. But you have to look at the hotel in its context, and I think for the price and location this is a solid hotel. As others have noted, the staff are first-rate and save this from being a 2 out of 5 hotel. They were excellent throughout. Unsurprisingly, the room was small but it could also have done with a deeper clean. The hotel generally was pretty shabby (e.g., the elevators feel like they might be the service elevator). If you're ok with that -- on a business trip, or if you're just looking for somewhere to sleep in between days exploring the city -- then this place is fine. If you're looking for a special venue for a special occasion, look elsewhere. « less
Read management response to this review.
Management response from Lee Berthelsen-Leon, General Manager
Thanks to the reviewer for highlighting our first rate staff! As the manager I am thrilled with that. I also am pleased to let you know that we have been approved for a rooms renovation beginning in July, that will make everything new again. I hope that you will come back and see us again to see how you like the results! Best regards Lee
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“Four Points by Sheraton”
May 1, 2013
Larry B, Elmer, New Jersey, United States | Trip type: Friends getaway
A friend and I got a room here recently, and the place was Great, nice comfortable beds, clean, fairly quite, nice bar/lounge area, helpful front desk, great location, and at...
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A friend and I got a room here recently, and the place was Great, nice comfortable beds, clean, fairly quite, nice bar/lounge area, helpful front desk, great location, and at a very reasonable rate! Because rooms were not real big I would say 2 people per room would be ideal. « less
Read management response to this review.
Management response from Lee Berthelsen-Leon, General Manager
Thank you for the 5 rating! We try hard, and will continue to try hard to earn your praise and loyalty. Please come back to see us again. Sincerely yours, Lee Berthelsen-leon General Manager
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“Great staff & location but could a renovation”
Apr 30, 2013
Charles B, Hamden, Connecticut
My wife & I went to NYC for our son's 30th birthday. We stayed at the Four Points on 25th St. The staff could not have been more accomdating; front...
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My wife & I went to NYC for our son's 30th birthday. We stayed at the Four Points on 25th St. The staff could not have been more accomdating; front desk, restaurant, housekeeping all terrific. I expect rooms in manhattan to be small but this room needed a thorough cleaning and frankly so did the entire facility. With all the other hotel options available in NYC I doubt I'll return which is unfortunate because of the proximity to The Flatiron District, Grammercy Park, 5th & Park Ave's. « less
Read management response to this review.
Management response from Lee Berthelsen-Leon, General Manager
Thanks to the reviewer for the great comments about the staff and hotel. I just wanted to let you know that we have plans to update our rooms this summer(a few floors at a time) to make them new again. Please do come and see us again. lee Berthelsen-Leon
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“Friendly staff, great guest extras & excellent location.”
Apr 26, 2013
Jason_878787, Washington DC, District of Columbia | Trip type: Business
The staff at the Four Points Chelsea was excellent. They were friendly upon check in/out, accommodated my last minute late check out with ease, and were generous to offer goodies...
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The staff at the Four Points Chelsea was excellent. They were friendly upon check in/out, accommodated my last minute late check out with ease, and were generous to offer goodies like a cupcake, which made a great impression! The hotel also offered a happy hour event with excellent beer and foods. Overall, the staff and their effort to provide quality service was the winning feature of this hotel and made for a very positive stay.
As far as the room itself and physical aspects of the hotel, the location is very convenient, situated close to MSG and west side subway lines. Walking throughout mid-town is no problem. There was plenty of hot water and good water pressure (sometimes an issue in NYC). The room was clean but showed signs of wear (e.g. chips in the wood veneer of the desk). It looked like the bathrooms were renovated (very good condition) but the rest of the room was only given a quick makeover of new mattresses/linens, making it look a bit tired in comparison to the bath.
All in all, I enjoyed my stay here and would stay here again. I got the room free on Starpoints so I have no idea what the going rate is. In my mind, I'd pay $250 per night for the accommodations. « less
Read management response to this review.
Management response from Lee Berthelsen-Leon, General Manager
Thanks for the great comment about the hotel, and for our desk agent Terrence. We pride ourselves on the friendliness and personal service that will hopefully be part of a great experience that brings our guests back. I apologize for the mattress problem. We actually have the newest sheraton bed that Four points offers, and they are only 2 years old. Perhaps we had a defect in the bunch. I promise to have housekeeping check it out. Please come and see us again. Sincerely yours, Lee Berthelsen-leon
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Four Points Sheraton Manhattan Chelsea
King City View
Located on the upper floors, these guestrooms offer exciting city views. Each has 1 king Four Comfort Bed with a pillowtop mattress, feather/down pillows, and a plaid bedcover. Relax while watching premium cable or pay movies on the flat-screen TV. Start your morning by brewing a fresh cup of coffee in your room and browsing the complimentary newspaper. Fire up your laptop and plan your day via complimentary wireless and wired high-speed Internet access. Before heading out, you can stash your laptop in the in-room safe. All rooms are nonsmoking.
Standard 2 Doubles
Compact in size but big on convenience, this 200-square-foot guestroom offers 2 double Four Comfort Beds with pillowtop mattresses, feather/down pillows, and plaid bedcovers. Relax while watching premium cable or pay movies on the flat-screen TV. Start your morning by brewing a fresh cup of coffee in your room and browsing the complimentary newspaper. Fire up your laptop and plan your day via complimentary wireless and wired high-speed Internet access. Before heading out, you can stash your laptop in the in-room safe. All rooms are nonsmoking.
Double City View
Located on the upper floors, these guestrooms offer exciting city views. Each has 2 double Four Comfort Beds with pillowtop mattresses, feather/down pillows, and plaid bedcovers. Relax while watching premium cable or pay movies on the flat-screen TV. Start your morning by brewing a fresh cup of coffee in your room and browsing the complimentary newspaper. Fire up your laptop and plan your day via complimentary wireless and wired high-speed Internet access. Before heading out, you can stash your laptop in the in-room safe. All rooms are nonsmoking.
Standard 1 King
Compact in size but big on convenience, this 200-square-foot guestroom offers 1 king Four Comfort Bed with a pillowtop mattress, feather/down pillows, and a plaid bedcover. Relax while watching premium cable or pay movies on the flat-screen TV. Start your morning by brewing a fresh cup of coffee in your room and browsing the complimentary newspaper. Fire up your laptop and plan your day via complimentary wireless and wired high-speed Internet access. Before heading out, you can stash your laptop in the in-room safe. All rooms are nonsmoking.
Amenities - Four Points Sheraton Manhattan Chelsea
Air conditioning
Alarm clock
ATM
Baggage storage facilities
Breakfast in room
Central location
Complimentary newspaper
Concierge service
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health center
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Licensed bar
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Radio in room
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shower
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
TV - Free Cable
TV - Free Showtime
Valet Parking
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Four Points Sheraton Manhattan Chelsea
JFK, LGA
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
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Previously Known As: Four Points by Shearton Manhattan Chelsea, Four Points by Sheraton Manhattan Chelsea, Four Points Manhattan Chelsea