The Santa Fe Suites (formerly the Camel Rock Suites) offers fully furnished Studio Suites, each equipped with a kitchenette including a full size refrigerator, two-burner range, dishwasher, and microwave. We provide free access to high speed internet. Join us for our complimentary continental breakfast. You can also enjoy a swim (indoor Olympic swimming pools) or workout at the nearby Genoveva Chavez Community Center. Our meeting facilities are just off site and consist of 3100 SF with plentiful parking. AAA (2.5 stars) and AARP rates available.
Just minutes from the famous downtown plaza, art galleries and much more!
May 21, 2013
mewssouri, Kansas City, MO | Trip type: Couples
This is my fifth stay at Santa Fe Suites and, unfortunately, the upkeep is questionable. You get the feeling that owners are struggling financially. I'm really saddened by what I...
This is my fifth stay at Santa Fe Suites and, unfortunately, the upkeep is questionable. You get the feeling that owners are struggling financially. I'm really saddened by what I saw.
The positives - 1. A full kitchen complete with dishwasher, disposable, full sized frig/freezer, utensils, etc. 2. Large windows that open completely - love that cool mountain evening air. 3. Great location. Although not on the main drag, Cerrillos Rd., it is south and west, taking half the time to get to the Plaza area with less traffic. It is quiet, safe. There is an Albertson's virtually in the parking lot, a Walgreen's, a great Mexican restaurant, Jalapenos, in the parking lot, etc. I feel safe there. 4. Community Center is only 2 miles away. It costs $3.00 for a visitor and magnificent pool, workout area, etc. Well worth the visit. 5. Great price for Santa Fe, particularly with a kitchen.
The negatives - 1. Our mattress was horrid - broken down sides and springs. Way too old to be in a hotel. The sheets are so old they are gray. Extremely sub grade cotton (feels like gauze) that keep popping off the corners. And the mattress is old style, by no means thick or tall. The sheets are crap. 2. The heat lamp in the bathroom was missing and the other fixture was so dirty/dusty, you hardly had any light. 3. The usual pole lamp/reading lamp by the sofa was missing. 4. Ironing board was there but iron was missing. 5. My husband described the toilet paper as "notebook paper." I knew to bring our own. 6. Internet didn't work although they advertise it. 7. TV is probably 10-12 years old at best. Very limited cable - channels did not match up with programs which makes me wonder if they didn't pay their cable bill and cable and premium channels were disconnected.
All-in-all, if you are looking for budget lodging in Santa Fe, this place works. I love the property but will consider staying elsewhere if they don't get on the ball and do necessary repairs/upgrades. The price is cheap but you get what you pay for and pretty soon I would expect to pay far less if the property isn't improved. I've stayed in numerous Hotwire hotels in Santa Fe over the last ten years. I thought I had found a gem with Santa Fe Suites but after this visit, not sure I can't find something better that shows pride of ownership at a different hotel for same price. « less
“Barely worth the price”
May 20, 2013
Afdrmom, Alamogordo | Trip type: Friends getaway
$50 per night. Positives-quiet, clean, decent kitchenette, great location. Cons- Internet didnt work, no hair dryer (despite being advertised), no coffee pot, despite coffee present. I called the front desk...
$50 per night. Positives-quiet, clean, decent kitchenette, great location. Cons- Internet didnt work, no hair dryer (despite being advertised), no coffee pot, despite coffee present. I called the front desk and he eventually found a pot in an unoccupied room (my idea). Carpet was old, damaged, and disgusting, but I think it was clean. Smelled somewhat of cigarette smoke, despit being nonsmoking. Bed was pretty comfortable. AC and heat both worked and were not too loud. Didn't know they had breakfast. « less
“Good value for Santa Fe”
May 13, 2013
Hal G, Denver, Colorado | Trip type: Couples
This is a decent hotel, and very fairly priced. The room was very clean, the staff quite helpful and friendly, and the breakfast was worthless (completely ran out of coffee,...
This is a decent hotel, and very fairly priced. The room was very clean, the staff quite helpful and friendly, and the breakfast was worthless (completely ran out of coffee, no butter for the toast, no fruit, etc). Good enough that I'll be back. « less
“Suites in Santa Fe”
May 12, 2013
We have stayed here a couple times now. For the price it is not a bad deal. We had a non smoking room but it still had the smell of...
We have stayed here a couple times now. For the price it is not a bad deal. We had a non smoking room but it still had the smell of smokers. Nice little suite, pillows a bit small and it took a while to get towels « less
“Management doesn't care”
May 8, 2013
Tom A, Albuquerque, New Mexico | Trip type: Couples
April 30-May 2, 2013
My wife and I spent 2 nights here so we could enjoy Santa Fe sight-seeing.
*Good price for any room in Santa Fe.
April 30-May 2, 2013
My wife and I spent 2 nights here so we could enjoy Santa Fe sight-seeing.
*Good price for any room in Santa Fe. *Not a bad room size for the price. *Kitchen and bathroom were reasonably clean. *Asked for an extra pillow and got it.
*Carpet was filthy, our feet were black within an hour. *Bed linen had someone else's black hair in it. *Blanket on bed was ragged. *There were supposed to be pots and pans, there was one small pot. *We chose not to have our room cleaned. There was a sign in the bathroom that said to take towels to the office to get them replaced after housekeeping work hours. When I did, the evening clerk gave me a new batch of towels, however there were no washcloths. I asked for them and he said that the housekeeping staff had all the towels batched for the morning and there were no washcloths...what? He said I would have to check with "the boss" the next morning. We used a towel for a washcloth. When I went to the office the next morning, the clerk almost rolled her eyes and found me a washcloth. *When we made our reservation we asked for the latest checkout we could get because my wife is disabled and mornings are very difficult. At first we were told noon then 1pm. When I went the first time for the towels I relayed this to the evening clerk and he said the latest checkout he could authorize was noon. Again, I needed to take it up with "the boss" the next morning. When I did the next morning, I got all kinds of reasons why they couldn't let us stay beyond noon. I reminded her that SHE had told me 1pm when I made the reservation and she reluctantly agreed. The manager was sitting in his office just feet from the front desk with the door opened and could hear all of this and never intervened.
The bottom line is, when management doesn't care, the staff won't either. Anytime I went to the office it felt as though I was inconveniencing the staff. And the rooms and grounds are very run down.
We will not be staying there again unless there is a change in management for the better. « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual-24 hrs prior to day of arrival
Groups-72 hours prior to day of arrival
Typical Group Deposit:
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Room Types - Santa Fe Suites
Queen Suite w/ Kitchenette
One Queen Bed or
One Sleeper Sofa Bed
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The in-room kitchenette includes a refrigerator, a microwave, and cookware/dishware. You will have complimentary toiletries and a hair dryer; a hair dryer can be requested. A wake-up call service, daily housekeeping, and an iron and ironing board (on request) are among the conveniences offered. This room is Non-Smoking.
Double Suite w/ Kitchenette
Two Double Beds
Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. The in-room kitchenette includes a refrigerator, a microwave, and cookware/dishware. You will have complimentary toiletries and a hair dryer; a hair dryer can be requested. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities - Santa Fe Suites
Breakfast in room
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Facilities for the disabled
Fitness and health centre
Free local calls
Internet - wireless
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Private garden grounds
Radio in room
Self controlled heating/cooling system
Tea and coffee making facilities
Telephone in all rooms
Travellers cheques accepted
Yes! Pets are allowed.
Airport & Shuttle Information - Santa Fe Suites
*Sunport Internation Airport-Albuquerque-62 miles
*Santa Fe Municipal Airport-5 miles; local shuttle service; Daily direct flights to Dallas via American
Airport Shuttle? Sorry, no airport shuttle available.
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