Experience Southwestern comfort and rugged beauty in one of the most elegant Scottsdale hotels.
The desert oasis at Hyatt Regency Scottsdale Resort at Gainey Ranch offers a 2.5-acre "water playground", water slide, sand beach, tennis, championship golf, Sonwai Spa, and Camp Hyatt Kachina. Discover the Native American and Environmental Learning Center and the Native American Sculpture Garden - two highlights of Scottsdale, Arizona. Setting the standard for Scottsdale hotels, Hyatt Regency Scottsdale Resort also features an international art collection and four distinctive restaurants.
Hotel Reviews for Hyatt Regency Scottsdale Resort & Spa at Gainey
4.0out of 5Based on 799 guest reviews, Very Good
Based on 848 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
468
Very Good
223
Average
79
Poor
50
Terrible
28
Most Recent Traveler Reviews:
“Nice resort”
May 18, 2013
Heather M, Indianapolis, IN | Trip type: Business
This resort was the host resort for a conference I attended for work. The room was warm, and a challenge to cool off. The curtians were left open by the...
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This resort was the host resort for a conference I attended for work. The room was warm, and a challenge to cool off. The curtians were left open by the housekeeping staff and that allowed the sun to warm the room, and made it a challenge for me to get cooled off.
No hotel map, so you were not real sure where things were. The front desk staff was helpful in pointing me in the right direction.
The tv also had a computer keyboard. This gives the impression that you have internet access. You do, but there is a charge. I beleive there is a code you can get from the front desk if you have a laptop you would like to connect. If you are looking for wireless for your smart phone or tablet, you will have to pay in the neighborhood of $10 per day.
Upon checkout I questioned the $15 per day "resort fee". I was told this was for internet access, pool access, and other resort features. So, that "free in room internet accces", not "free". The pool, not "free". They do have bottles of water in your room for purchase, only $6 per bottle!
The staff was polite and I was greated each time I encountered another member of the staff. Used the workout facliites and they were nice, warrm, but nice. I would recommend this resort to others, but be aware of the nickel and dime charges so you know what to expect on your bill. « less
Read management response to this review.
Management response from GDPScottsdale, Manager
Thank you for taking the time to provide a review. We are pleased to read you enjoyed your time at our resort and hope to see you again in the future. Please stay in touch with us on Facebook and Twitter to learn about packages and deals that offer great value!
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“Amazing stay”
May 17, 2013
Cheers2lizard
This hotel is amazing. From the customer service, to the bars, to the pools, I have nothing but a thousand compliments. I felt like I was in a paradise and...
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This hotel is amazing. From the customer service, to the bars, to the pools, I have nothing but a thousand compliments. I felt like I was in a paradise and would recommend it to anyone Who wanted a relaxing stay at a beautiful resort « less
Read management response to this review.
Management response from GDPScottsdale, Manager
Thank you very much for your kind review of our resort. We truly appreciate your patronage and are thrilled you had such a wonderful experience during your stay, comparable to paradise! We hope you'll stay in touch with us on Facebook and Twitter as we look forward to seeing you again soon!
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“Awesome Pools”
May 16, 2013
krtangle, krtangle | Trip type: Couples
The room was fine, nothing special, but nothing wrong with it either. The bathroom was very nice. It was very expensive (which is the only reason I am not giving...
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The room was fine, nothing special, but nothing wrong with it either. The bathroom was very nice. It was very expensive (which is the only reason I am not giving it 5 starts), especially considering my room overlooked the driveway. What was amazing was the pool area. It was expansive, had plenty of seating and clean towels, a friendly pool staff and an adults only section. They also had a very large water slide which was a lot of fun; even though I’m 30yo and triple the minimum height requirement to use it, I couldn't get enough. The hotel is worth the visit for the pool alone. « less
Read management response to this review.
Management response from GDPScottsdale, Manager
Thank you for taking the time to provide a review of your stay. We are very pleased to read you enjoyed our pool so much and cannot wait to have you back to enjoy it again soon! We hope you'll stay in touch with us on Facebook and Twitter.
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“Fun pools, amazing vibe, very airy”
May 15, 2013
Mglluvsun
The resort was beautiful and classy, the pools were amazing, I loved how the hotel was open and lots of breeze would flow. The service was good however lacked on...
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The resort was beautiful and classy, the pools were amazing, I loved how the hotel was open and lots of breeze would flow. The service was good however lacked on follow through what they offer. I requested a double bed room and I got one bed room, so had to get changed to a different room, different floor, opposite side and when you have three small children and drove up for 6 hours you want to get in and throw yourself on the bed, I requested a crib and didn't get it until I called the second time, they offer me a bigger refrigerator for my baby's milk which I never got. The beach was great, service was continues but alcoholic drinks needed alcohol, the use 1 ounce shot on an 8 once glass (I barely drink and couldn't taste it). Other than these everything was great and would go back « less
Read management response to this review.
Management response from GDPScottsdale, Manager
Thank you for choosing our resort for your family's stay. We are pleased to read you enjoyed our pools and open layout! We truly apologize for the lack of follow-up you experienced in service and look forward to showing you a more typical example of our stellar service upon your next visit.
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“fabulous resort!”
May 12, 2013
phillycnm, Philadelphia, Pennsylvania | Trip type: Business
Spent 4 nights here for a medical conference. The resort was amazing. Lovely grounds, beautiful pool complex, great service at bars and restaurants. Food is resonably priced. Spa has wonderful...
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Spent 4 nights here for a medical conference. The resort was amazing. Lovely grounds, beautiful pool complex, great service at bars and restaurants. Food is resonably priced. Spa has wonderful facilities. Rooms have outdoor terraces with 2 chairs and table. Gym is a little small but has plenty of machines. Shuttle service runs to downtown scottsdale everyday but sunday. A few blocks outside the hotel is a city bus that runs downtown every 1/2 hour, and a cab csot about $15. « less
Read management response to this review.
Management response from GDPScottsdale, Manager
Thank you very much for choosing to stay at our resort. We are thrilled you had such a great experience and look forward to seeing you again in the future! Thanks for taking the time to provide a review!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
2 Double - Courtyard View
2 double Hyatt Grand Beds with pillowtop mattresses. Balcony or patio with lagoon pond, lake, Fountain Court, Terrace Court, or Lawn Court view. 400 square feet (37 square meters). Desk. Wireless/wired Internet access (surcharge). 37-inch LCD TV with cable. Stereo with iPod docking station. Multi-line phone with voice mail. Complimentary weekday newspaper. Refrigerator. Custom stone vanity, bathrobes, and hair dryer. Portico spa products. In-room safe. Air conditioning.
Guestroom 2 Doubles
Two Double Hyatt Grand Beds with pillowtop mattresses. Private balcony or patio with Sonoran Desert view. 358 square feet (34 square meters). Wireless/wired Internet access (surcharge). LCD TV with cable. Stereo with iPod docking station. Multi-line phone with voice mail. Complimentary weekday newspaper. Refrigerator. Custom stone vanity, bathrobes, and hair dryer. Portico spa products. In-room safe. Air conditioning.
Guestroom 1 King
One king Hyatt Grand Bed with pillowtop mattress. Private balcony or patio with Sonoran Desert view. 358 square feet (34 square meters). Wireless/wired Internet access (surcharge). LCD TV with cable. Stereo with iPod docking station. Multi-line phone with voice mail. Complimentary weekday newspaper. Refrigerator. Custom stone vanity, bathrobes, and hair dryer. Portico spa products. In-room safe. Air conditioning.
Regency Club
1 king bed or 2 double beds. Signature bedding. Premium bedding. Triple sheeting. Down blanket. Balcony. In-room safe. Wireless/wired (high-speed) Internet access (surcharge). 37-inch television. LCD television. Cable/satellite television channels. Pay movies. Multi-line phone. Voice mail. Clock radio. Refrigerator. Bathrobes. Hair dryer. Iron/ironing board. Complimentary weekday newspaper. Turndown service. Air conditioning. Climate control. Window opens. Smoking permitted.
1 King - Courtyard View
One king Hyatt Grand Bed with pillowtop mattress. Balcony or patio with lagoon pond, lake, Fountain Court, Terrace Court, or Lawn Court view. 400 square feet (37 square meters). Desk. Wireless/wired Internet access (surcharge). 37-inch LCD TV with cable. Stereo with iPod docking station. Multi-line phone with voice mail. Complimentary weekday newspaper. Refrigerator. Custom stone vanity, bathrobes, and hair dryer. Portico spa products. In-room safe. Air conditioning.
Amenities - Hyatt Regency Scottsdale Resort & Spa at Gainey
Air conditioning
Alarm clock
ATM
Baby facilities in room
Baggage storage facilities
Car rental
Charge for early check out
Child facilities
Complimentary newspaper
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Credit card accepted: JCB
Currency exchange
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Garage
Golf course on hotel grounds
Hairdryer available
Hair dresser
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Jacuzzi
Licensed bar
Mini bar
Movies in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Quiet location
Radio in room
Restaurant
24 hours room service
Safe in rooms
Sauna
Self controlled heating/cooling system
Shop
Shower
Shows or evening entertainment
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Tennis court
Terrace
Travellers cheques accepted
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Hyatt Regency Scottsdale Resort & Spa at Gainey
Phoenix Sky Harbor airport is 16 Miles from the resort.
Airport Shuttle? Sorry, no airport shuttle available.
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Previously Known As: Hyatt Regency Scottsdale, Hyatt Regency Scottsdale at Gainey Ranch, Hyatt Regency Scottsdale Resort & Spa
Based on 848 traveler reviews 
Value
Cleanliness
“Amazing stay”
2 Double - Courtyard View
Guestroom 1 King