May 6, 2013
michellevw, Rhome, Texas | Trip type: Solo travel
Awesome stay! I checked in at noon and they had a room ready for me. 3rd floor far from the elevator which led to a very quiet room. The room...
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Awesome stay! I checked in at noon and they had a room ready for me. 3rd floor far from the elevator which led to a very quiet room. The room was clean and comfortable. Beds were extremely comfortable and the room was huge. Free Breakfast was good. « less
“Bereavement Stay”
Apr 29, 2013
KarlyMontgomery, Montgomery, Texas | Trip type: Family
Althought the hotel does not offer any 'bereavement deals' they did extend our AARP discount to all family members who had to travel from out of town for my mothers...
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Althought the hotel does not offer any 'bereavement deals' they did extend our AARP discount to all family members who had to travel from out of town for my mothers funeral. The hotel was clean. The staff was freindly and compassionate. The breakfast was excellent with a variety of items to choose from. I would stay here again whenever I visit Nacogdoches. « less
“Snafu with Room Door Lock”
Mar 24, 2013
nooxfordforme, Texas | Trip type: Couples
We decided to stay at this hotel because we had tickets to the Messiah at SFA. We dropped our stuff in the room and had to run an errand before...
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We decided to stay at this hotel because we had tickets to the Messiah at SFA. We dropped our stuff in the room and had to run an errand before showering for the concert. The door would not lock! We had to call the front desk up to move our room. The woman desk clerk told me the room locks and it still didn't lock when she started to go down the hall. I called her back and I was getting agitated. She told me I was making way too much out of this situation. Trust me, we had tickets and I wasn't going to miss the Messiah. She didn't comprehend the urgency of the situation as we were limited on time. I wasn't making too much out of it. We moved into a second room, and the door on that room didn't lock either. I sent my husband downstairs to round up a desk clerk and the guy came up with him. By the time they got up there, I tried sticking my key in the slot and removing it and that reset the lock. It wasted all of our time, though, and we didn't get to shower because we had to be at the auditorium early to get a good parking spot because of my recently broken foot. I was a bit angry about this and it was even worse when the auditorium was stifling hot and I was sweating bullets in my good suit. I would have felt much better had I been able to shower before going. I'm not happy, COMFORT SUITES. You won't be getting our business again, even though the room was OK and the breakfast was good for a change. Sorry! Also, you need to tell your front desk clerk not to make comments like that at people when they are panicking about being late. I was really angry with her. She's very lucky I held my temper. I don't need to be told how to handle by situation by some young twit. « less
Read management response to this review.
Management response from John Mc Laren, Front Office Manager
At Comfort Suites we strive for excellence in guest satisfaction. All hotels have mishaps from time to time, and I sincerely apologize for any that may have occured during your stay. It is rare that things occur of this nature, and we have addressed the situation to improve going forward. Again, we appreciate your feedback, and giving us your thoughts on how we can improve. If there is anything else I can do to assist your further, please feel free to contact me directly. Our telephone number is 936-560-9900.
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“Superb rooms, staff, manager, and breakfast hostess!”
Wow, where do I begin? I always read reviews on tripadvisor prior to booking my hotel reservations at any hotel. I have came to believe that some people must just...
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Wow, where do I begin? I always read reviews on tripadvisor prior to booking my hotel reservations at any hotel. I have came to believe that some people must just sit around and make up things because, this hotel was absolutely fantastic! I stayed at another property that had the best reviews and was ranked number one but had horrible service, rooms, and food when I visisted on several occassions.. So I really believe you should call the hotel and get a feel on the clerks attitude. If they are superb, 9 times out of 10 their service, rooms, and foods will be too, but thats just based on the experiences Ive had. STAY HERE!!! They have a full hot breakfast, and happy hour on a few night a week. I will definitely make this my new choice of stay EVERY time I visit Nacogdoches going forward. One of the manager's really really took her time to get to know us and made us feel like we were her priority. Great service! « less
“excellent hotel, and free happy hour!!!”
Mar 21, 2013
trina r, Dallas, Georgia | Trip type: Business
EVERYTHING WAS AWESOME! How often are you able to say that about a hotel. We enjoyed our stay and will be back again. We especially enjoyed happy hour. They had...
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EVERYTHING WAS AWESOME! How often are you able to say that about a hotel. We enjoyed our stay and will be back again. We especially enjoyed happy hour. They had a variety of things to eat and multiple beverages to choose from. (including alchol) We come to nacogdoches once a month for business, it's just great to have everything you need in one location. Staff was exceptional. Check-in was was fast and proficent. Hotel is located right off of hwy 59. I recommend it, and will be coming back! « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A sofa bed, a desk, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Suite king non smoking sofabed
One King Bed or
Two Sleeper Sofa Beds
Premium bedding and blackout drapes/curtains help ensure a restful night. Complimentary wired and wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A sofa bed, a desk, and a separate sitting area are among the conveniences offered. This room is Non-Smoking.
Amenities - Comfort Suites
Air conditioning
Alarm clock
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Quiet location
Radio in room
Refrigerator
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
TV - Free Showtime
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Comfort Suites
Closest airport is in Houston
Airport Shuttle? Sorry, no airport shuttle available.
Local Shuttle Info: none
Testimonials: Why use Hotel Planner?
"I had been looking for hotels on the internet for days. Your company made my search so much easier and I was offered better deals!" K.W. - Macon, GA
"Everything went great. The hotel and it's Management anticipated our every wish and took care of us. It went so well that I have booked our conference there for next year. I have passed the web site on to others and will continue to do so. The Machinist Union is always setting up events all over the world, and I will continue to pass this information on to my brothers and sisters." S.C. - Biloxi, MS
Based on 33 traveler reviews 
Value
Cleanliness
“Excellent stay”
“Snafu with Room Door Lock”
