Gorgeous sunny beaches...majestic redwood forests...historic roller coasters...lush golf courses. It's no wonder visitors have been flocking to sunny Santa Cruz for more than 100 years. We've been described as the "Beach Town That Never Shuts Down," but our great beaches are just the beginning. When you stay at our comfortable Santa Cruz hotel, you'll discover endless entertainment opportunities, from charming shops to exquisite art galleries, antique street fairs to fabulous farmers markets, and so much more!
Whether you're traveling on business or vacation, you'll want a Santa Cruz hotel that offers all the conveniences you long for. Look no further than the Hampton Inn® Santa Cruz hotel. We're conveniently located off Highway 17 near our area's most popular attractions. Whether you're cruising the boardwalk, perusing the shops of the Historic Downtown Retail District or just relaxing on one of our beautiful beaches, you'll find it all near our friendly Santa Cruz hotel.
Star Rating:
Local Attractions:
Santa Cruz Beach Boardwalk, Mystery Spot, Natural Bridges State Park, Santa Cruz Surfing Museum, Roaring Camp, Mission Santa Cruz, Seymour Marine Discover Center,Henry Cowell Redwoods State Park, Historic Down Town, Pacific Garden Mall, Cocoanut Grove,
“Terrific well priced hotel with great staff - lots of personal attn”
May 9, 2013
theoze, Hawaii | Trip type: Family
Sue & Jonathan were so helpful & kind. Complimentary Breakfast was excellent. Beds comfy, large screen TV, fridge in room, great housekeeping staff. Excellent price - great value. I'll be...
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Sue & Jonathan were so helpful & kind. Complimentary Breakfast was excellent. Beds comfy, large screen TV, fridge in room, great housekeeping staff. Excellent price - great value. I'll be back as my niece attends UC Santa Cruz. « less
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Management response from Stephanie Howard, Director of Sales
Thank you thank you! What a nice compliment to our staff, on behalf of Sue and Jonathan thank you so much for your kind words. We're very glad that you enjoyed the hotel and really look forward to seeing you again next time you're in town!
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“Fabulous!”
May 8, 2013
Julianne V, elk grove, United States | Trip type: Family
After comparing dozens of reviews and prices of hotels in Santa Cruz, this hotel looked like it was our best bet. And it definitely was! The room/bedding/bathroom was all very...
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After comparing dozens of reviews and prices of hotels in Santa Cruz, this hotel looked like it was our best bet. And it definitely was! The room/bedding/bathroom was all very clean and fresh. The staff were all very nice and helpful, and the complimentary breakfast is fabulous! The only drawback for me were the questionable people outside the hotel. I felt safe inside the hotel, but felt a bit uncomfortable going to my car. Although, this is Santa Cruz....it's kind of expected. Overall, I would definitely stay here again. « less
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Management response from Stephanie Howard, Director of Sales
Wow, it is so great to hear this. Thank you so much for letting us know how well you liked the hotel, we really appreciate it! So glad to hear that everything went well with your stay... and we are really working on the 'outside' experience, as well.
Thanks again for your review, and we hope to see you again soon!
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“Traffic noise and homeless people”
May 7, 2013
AlaskaAlison, alaska | Trip type: Solo travel
I stay at Hampton Inns all the time, they're consistently comfortable. The room was fine, and the staff was friendly, although as another reviewer remarked, the water smelled bad. I...
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I stay at Hampton Inns all the time, they're consistently comfortable. The room was fine, and the staff was friendly, although as another reviewer remarked, the water smelled bad. I had a relatively quiet location in the hotel but the traffic noise was unbelievable, had to sleep with earplugs and pillows over my ears, and still noisy. This hotel was built without proper soundproofing. If noise is a problem for you, I wouldn't stay here. When I remarked upon check-in about the homeless population in the area and asked if my car would be safe, I was told that unfortunately the security camera in the parking lot had been inoperational for over a year but that the hotel regularly called the police for security issues. I will never stay at this hotel again. « less
Read management response to this review.
Management response from Stephanie Howard, Director of Sales
I am so sorry that you had such a disappointing experience at our hotel! Please accept our apologies. The City of Santa Cruz was performing extensive road work all along Ocean Street in March, and for a few days the road noise was exceptionally disruptive. Although the work has been concluded for about a month now, unfortunately there was nothing that we could do to control this at the time. We really do apologize for the disturbance.
Regarding the back parking area, we are currently installing new security cameras and working with the Denny's next door to try to mitigate the problem. Again, we really apologize for the inconvenience and hope to have made good progress toward resolving this issue soon.
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“Would never stay here again.”
Apr 26, 2013
BethyClifton
As soon as we arrived I was a little surprised by the location, right by the highway, with lots of homeless looking people wandering around. The desk guy the night...
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As soon as we arrived I was a little surprised by the location, right by the highway, with lots of homeless looking people wandering around. The desk guy the night we arrived was super nice and friendly. When we got to the rooms I was pretty unimpressed, just average but it didn't seem dirty or anything, just nothing special. Then I took a shower in what may or may not have been sewer water...it smelled terrible. The next day, lots of harassment by crazies on the 5 second walk to Denny's. Also, the day front desk guy, Johnathon, has taken the prize for rudest person I've met in California. Very argumentative, gives you a very welcoming smirk and glare as you walk in. He argued with my husband over a late check out, we are Diamond Members but he treated us like we were the homeless people outside. When I went to the desk to complain about him, I was helped by the head of housekeeping, Sue, who was a lovely woman who actually understands customer service. We will NEVER stay at this hotel again. I couldn't believe we were treated like dirt by this jerk. I know we aren't the only guests that had a run in with him, I spoke with a very sweet elderly woman in the elevator who said Johnathon was glaring at her the entire time she ate breakfast and that he was very rude. So if you like being treated like an inconvenience, this is the hotel for you. « less
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Management response from Stephanie Howard, Director of Sales
Wow, I am SO very sorry to read this - but we appreciate your letting us know what happened. It is certainly unacceptable to us that anyone at our hotel would feel unwelcome or unvalued, Diamond guest or otherwise, and please know that we take your feedback very seriously. We have addressed this matter amongst our staff, and I would like to let you know that Jonathan is a valued member of our team and I feel that this may have been a misunderstanding. In any case, please accept our sincere apologies for your disappointing experience.
We're sorry that we were unable to accommodate the late checkout that you requested, but as our housekeeping staff leaves the hotel at 3pm and we were expecting another Diamond guest (assigned to your room) to arrive a little early, we did need to have the time to clean your room. I hope that Sue was able to explain this to you while you were here, because we want you to know that we value your patronage and would do whatever we could to help you out.
While we're really sorry to hear that your stay with us was so disappointing, we do appreciate your comments and thank you for writing in.
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“Great property - will be back!”
Apr 26, 2013
Jon T, Springfield, Massachusetts | Trip type: Business
I was traveling on business and realized wireless wasn't fast enough for the files I needed to upload. They came to the rescue with some cables, sparing me a trip...
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I was traveling on business and realized wireless wasn't fast enough for the files I needed to upload. They came to the rescue with some cables, sparing me a trip to Staples. Pool was small, but clean, heated and well-maintained. I absolutely intend to stay here again. « less
Read management response to this review.
Management response from Stephanie Howard, Director of Sales
Thank you for letting us know that your stay went so well! We are so glad to hear that, and glad that we were able to help out with your internet situation. Please come and stay with us again, we look forward to seeing you!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
03:00 pm
Check Out:
12:00 pm
Year of Last Renovation:
2009
Floors:
3
Rooms:
46
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
46
Handicap Rooms:
2
Suites:
2
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
0.3 Mi
Dist. to 24hr Restaurant:
0.3 Mi
Dist. to Nearest Gym:
2.0 Mi
Policies / Expenses
Cancellation: Individual Cancellation Policy 24 Hrs. (Excluding Major Holidays and Events) Groups are subject to a 30 -45 Day Cancellation Policy
Nightly Parking:
0.00
Total Taxes:
10.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
Amenities - Hampton Inn Santa Cruz
Air conditioning
Alarm clock
Central location
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Express Check-Out
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
VCR or VCP
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Hampton Inn Santa Cruz
San Jose Airport - 30 miles
San Francisco Airport - 75 miles
Airport Shuttle? Sorry, no airport shuttle available.
Testimonials: Why use Hotel Planner?
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Based on 244 traveler reviews 
Value
Rooms
“Terrific well priced hotel with great staff - lots of personal attn”
“Traffic noise and homeless people”