Newly renovated.
We offer a complimentary hot breakfast as well as complimentary dinner buffet from Monday to Thursday, heated indoor pool & whirlpool, fitness center, business center with free printing, free wired & wireless internet.
In all of our comfortable guest rooms, you will find a microwave & refrigerator, DVD player with movies to borrow from the front desk, hair dryer, iron & ironing board, coffee maker. You may also sit by our cozy fireplace located in our lobby and borrow a book from our Read It and Return library while having our Free Cookies 24x7.
We have TGI Fridays and Delmonico's Italian Steak House in our parking lot.
Conveniently located within minutes of many of Rochester's area attractions. We offer great rates & great services with a managers reception during the weekdays.
Star Rating:
Local Attractions:
Strong National Museum of Play, Seneca Park Zoo, George Eastman House, Rochester Science Museum, Susan B. Anthony House, Sonnenberg Gardens, and more!
Hotel Reviews for Country Inn by Carlson Rochester Brighton
4.5out of 5Based on 105 guest reviews, Very Good
Based on 121 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
58
Very Good
42
Average
17
Poor
2
Terrible
2
Most Recent Traveler Reviews:
“Comfy large room”
May 17, 2013
zoegirl06, Albany, New York | Trip type: Family
My mother & I stayed here while attending the Lilac Festival. The room had everything we needed including a small fridge & microwave. There was a nice charging station with...
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My mother & I stayed here while attending the Lilac Festival. The room had everything we needed including a small fridge & microwave. There was a nice charging station with several plugs for phones etc. The breakfast was AAAA++++. Staff was friendly. Rate was a good value. The only reason I didn't give it a 5 was because when we first entered the room, it smelled of cigarette smoke grrrrrr. Also the bathroom could have been cleaner, especially the tub. It smelled like urine. The switch for the bathroom light was outside the bath door & quite inconvenient. « less
“Nice value”
May 8, 2013
Kim L, New York City, New York | Trip type: Family
This hotel is clean and simple and a good value for what you pay. It is also quiet, with a comfortable bed. They should pay more attention to some of...
more »
This hotel is clean and simple and a good value for what you pay. It is also quiet, with a comfortable bed. They should pay more attention to some of the physical flaws. One example: I had trouble getting into my room even though the green light would go on after putting the card in the door. When I went to the desk to ask about this, they said that with my room and some others, you needed to lift the latch rather than pull it down, as people would usually do. They should at least mention this when you check in but, better yet, fix it. Also, the wireless is quite slow. « less
Read management response to this review.
Management response from CISROCHESTER, Manager
Thank you so much for this review. We appreciate you kind words about our hotel and happy to know that your stay was offered at a valuable rate. However we apologize for all the concerns that you had during your stay. We will do our best in resolving those issues so that you or anyone else does not have to go through them again. Also we would like to apologize on our Internet issues and we are working one-on-one with our service provider to overcome that. Thank you again for your valuable time to write about us and your feedback will really help us in having a resolution in place. We will make sure all is take care of before we see you next time.
Pinkesh Patel, General Manager and the whole team at Country Inn & Suites Rochester, NY
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“Great service”
May 5, 2013
Kathi C, Jamestown, New York, United States | Trip type: Business
The desk staff was very helpful when I asked questions and made sure they told me where everything in the hotel was and what services they offered. My room was...
more »
The desk staff was very helpful when I asked questions and made sure they told me where everything in the hotel was and what services they offered. My room was clean but some of the furniture was worn a bit. At $81 a night it was a great value for the money. « less
Read management response to this review.
Management response from CISROCHESTER, General Manager
Our service goes a long way and I am thrilled to know that you liked your stay and were satisfied. I thank you for providing feedback on our furniture and I can assure you that we are working on a solution for that. I would like to apologize if it may have caused you an inconvenience. I will make sure that your future stay with us will be excellent and again I really appreciate your valuable time to write about your experience at this hotel. We strive to give you the best service possible and I am sure we will see you soon when you come back to Rochester, NY.
Pinkesh Patel, General Manager and the whole team at Country Inn & Suites Rochester, NY
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Back again and everything was GREAT, as usual. We got into Rochester early but were able to check into our room with no difficulty. We headed out to lunch but...
more »
Back again and everything was GREAT, as usual. We got into Rochester early but were able to check into our room with no difficulty. We headed out to lunch but decided to wait a little bit and go to the free dinner. Nice, Nice Nice!! Relaxed with a cocktail and then the buffet. The staff at this hotel is always curious, friendly and that is way we keep coming back. A special "Thank You" to Gordon. You are a true professional. « less
Read management response to this review.
Management response from CISROCHESTER, General Manager
We truly appreciate your time to write a fabulous review about our hotel. We are thrilled to know that you enjoyed your stay. Our dinner is worth waiting for; it is a very good amenity for our guests traveling during weekdays and serves as a great value. Again we would like to thank you so much for writing such a good review about us. I am sure we will see you soon again when you visit Rochester.
Pinkesh Patel, General Manager and the whole team at Country Inn & Suites Rochester, NY
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Upon checking in, we felt very welcomed. The room was clean and the bed was very comfortable. The only problem with the room was the light switch for the bathroom...
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Upon checking in, we felt very welcomed. The room was clean and the bed was very comfortable. The only problem with the room was the light switch for the bathroom was in a weird place and there was no venting in the bathroom. There was enough pillows and even extras in the closet! Small fridge, microwave, and even nicely folded towels and faceclothes! There was always hot coffee, tea and hot chocolate in the lobby along with cookies and the breakfast was wonderful. There were ALOT of very loud children in the pool and hot tub when my husband and I went downstairs at night to use them--perhaps a time of "no children under 16 after 9:00" would be great. We ended up not using either the pool or the hot tub. Overall, a nice place to stay. « less
Read management response to this review.
Management response from CISROCHESTER, General Manager
Your time is very valuable and we thank you for taking the time to write about your experience. We are sorry about the inconvenience of the bathroom switch and ventilation in our bathroom, and I can assure you that we are working on placing an exhaust fan in the bathroom and switching the switch to the other side of the door. I am thrilled to hear about how our room were clean and that you liked all the amenities we have in rooms and in our lobby. However I apologize on noise issues and children in the pool. We would love to have you come back and experience our hotel again and we will make sure that you do not encounter anything but good things at our hotel. Thank you so much once again for writing about your experience at our hotel.
Pinkesh Patel, General Manager and the whole team at Country Inn & Suites Rochester, NY
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Details
Check In:
3:00PM
Check Out:
12:00PM
Year of Last Renovation:
2008
Floors:
4
Rooms:
89
Corridors:
All Rooms Have Interior Hallways
Non Smoking Rooms:
89
Handicap Rooms:
5
Suites:
14
Room Windows:
Windows Do Open
Cleaning Frequency:
Daily
Meeting Rooms:
0
Dist. to Food/Bars:
On-site
Dist. to 24hr Restaurant:
1.0 Mi
Dist. to Nearest Gym:
2.0 Mi
Lounge/Bar Hours:
0
Policies / Expenses
Cancellation: Individual-6PM day of arrival,
Group: 30 days prior to arrival
Nightly Parking:
0
Total Taxes:
14.00%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
8.00%
Occupancy Tax:
6.00%
Room Types - Country Inn by Carlson Rochester Brighton
Standard Two Queens
Two Queen Beds
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch plasma TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
One King Bed, Non-Smoking, Accessible
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch plasma TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard One King Bed Non-Smoking
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch plasma TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Standard King
One King Bed
Complimentary wired and wireless Internet access keeps you connected, and the 32-inch plasma TVs is offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are supplied. The private bathroom has a shower/tub combination, as well as complimentary toiletries and a hair dryer. A desk, complimentary weekday newspapers, and a wake-up call service are among the conveniences offered. This room is Non-Smoking.
Amenities - Country Inn by Carlson Rochester Brighton
Air conditioning
Airport Shuttle
Alarm clock
Baggage storage facilities
Complimentary breakfast
Complimentary newspaper
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
DVD Player
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Movies in room
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Office in room available
Private bathroom in room
Radio in room
Refrigerator
Restaurant
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free Cable
TV - Free HBO
Travellers cheques accepted
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Country Inn by Carlson Rochester Brighton
Greater Rochester International Airport (ROC), only 3.5 miles away.
Airport Shuttle? Yes! There is an airport shuttle.
Local Shuttle Info: Complimentary Shuttle Service with-in 3-4 mile radius.
Hours of Operation: Mon-Fri 4:30am-11:00pm and Sat-Sun: 6:00am-11:00pm
Testimonials: Why use Hotel Planner?
"Thanks Kevin! Your site was a huge success for me and I will definitely use it again. We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with. Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!" Q.C. - Greenville, SC
"My experience was great and the responses back from the various hotels were prompt. Using your site saved me the time it would have taken me to contact all of the Vegas hotels, one by one." C.D. - Detroit, MI
Based on 121 traveler reviews 
Value
Rooms
“Comfy large room”
“Another Great Get-A-Way”
Standard Two Queens
One King Bed, Non-Smoking, Accessible