Great Wolf Lodge is a North woods-themed resort offering an indoor water park, two restaurants, extra large arcade, Aveda concept spa, fitness room, and seasonal outdoor pool with a recreation area, as well as 20, 000.Sq ft of meeting and event space. Great Wolf Lodge offers a fun, weatherproof experience, and family environment that will create a wonderful memory for each of our guests.
May 18, 2013
Georgie_H50, Chappaqua, New York | Trip type: Family
We took our 3 children, aged 6-8 to the Great Wolf Lodge over Spring break this year. Words alone can't describe how shabby and dirty was this resort. Starting with...
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We took our 3 children, aged 6-8 to the Great Wolf Lodge over Spring break this year. Words alone can't describe how shabby and dirty was this resort. Starting with our room- we rented one of the bigger rooms with an upstairs sleeping loft. The room was basically tidy but extremely run down and shabby...cracks and water damage stains in the ceilings, lights that didn't work...rusty water around the base of the toilet but the worse was when one of our children opened up the balcony and we noticed a HUGE accumulation of bird droppings which had, obviously been there for ages, over EVERYTHING! The space was unusable and when we looked up, we saw the pigeons that were roosting under an eave above our head...just plain filthy.
The water park was another story......it seemed fairly clean when we arrived mid day but n=by 4 PM, my husband said the men's room looked like feces had exploded all over the place, all over the floor, there was a mess on the wall and everything was getting sloshed about from the traffic. My husband would not take our young son in there and when he went back to use the facility a few hours later, found it was in the same condition. I also saw a pile of soiled toilet paper outside the women's locker room/changing area. I called over an attendant and that was cleaned up but given the high traffic of a holiday weekend, there should have been MUCH more staff on hand, stationed in the bathroom areas.
I am happy that other families have enjoyed themselves at this resort but our experience was so bad that our daughter asked if we could 'sleep in the car' rather than stay one more minute. We got up and left at 6:30 am the next day.
May 14, 2013
RickInBaltimore, Baltimore, Maryland | Trip type: Family
We don't normally go to places like this and was frankly surprised at how well the place was run and the quality of the service. Our daughter (10) had a...
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We don't normally go to places like this and was frankly surprised at how well the place was run and the quality of the service. Our daughter (10) had a blast. Most of the time was spent in the water park, and there are some other activities for variety.
Even at "spring break" attendance levels the crowd was bearable. And if you go swimming a little late in the evening many of the smaller kids have retired for the evening so there is more seating and shorter lines.
I was also pleased with the variety and quality of the food in the restaurant.
Yes, it is somewhat on the expensive side (you're paying for a higher-end hotel plus water park admission every day), and I can't see spending much time outside the lodge while you are paying these rates. You could go eat nearby and save a few dollars that way, but on the other hand if you're making the most of the hotel activities there is something to be said for paying a little extra to eat onsite. You can also save a little by buying bundles of activities. « less
“Not Worth The Money For A Water Park.”
May 13, 2013
Blessedfollowers, Chesterfield, Virginia
The Resort is Very Expensive. The Water Park Is Nice But needs To Be Cleaned And Upgraded Badly. There Is A Lot Of Rust On The Water Slides. The Rooms...
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The Resort is Very Expensive. The Water Park Is Nice But needs To Be Cleaned And Upgraded Badly. There Is A Lot Of Rust On The Water Slides. The Rooms Are Neatly Set up But They Need To Be Upgraded As The Furniture Is Old And Worn. A Few Of The Staff Were Friendly But Most Did Not Appear To Be Very Happy And Were Not Very Cordial. « less
“Kids loved it, but bring your wallet”
May 13, 2013
Rawigg777 | Trip type: Family
I took my wife and two of my kids (ages 11 and 4) there for a birthday.
Pros:
The customer service and entertainment factor for the kids were incredible.
They...
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I took my wife and two of my kids (ages 11 and 4) there for a birthday.
Pros: The customer service and entertainment factor for the kids were incredible. They have a ton of organized things to do, including dancing, balloon animals, story time, etc. The water park was great and our 4 year old could ride everything except the Tornado.
Cons: Bed was hard as a rock. Not a lot of insulation between floors, so we heard the people upstairs running around at 1:00 a.m. Everything there is expensive (We left the hotel for all meals. They wanted $20 for dinner for my 11 year old daughter, who can eat anywhere else for $5) The hotel is kind of beat up (older carpet, bad lighting, etc.)
Magic Quest was very magical for the kids, but a little too advanced for the 4 year old (she didn't understand the goals...she just wanted to point the wand at things).
It's a great experience, but not sure we'll be going back anytime soon. « less
“Great FamilY Fun”
May 13, 2013
veral17, Portsmouth, Virginia | Trip type: Family
I managed to snag a Groupon deal for this trip since it is hard to get a deal that i am willing to pay for,at this particular hotel. I took...
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I managed to snag a Groupon deal for this trip since it is hard to get a deal that i am willing to pay for,at this particular hotel. I took my family one other time when the rates were decent. The children LOVE this place..I think its great too..There are a lot of activities for the children..face painting, story hour, balloon animals, dancing...These are the perks that dont weigh on your wallet. Then there's the magic quest, the arcade, the spa, the icream shoppe...Need I go on? Parents beware...If you are going to go and are ok with blowing $200 on food and nonessential items that you can purchase from the Walmart not even 5 minutes away go ahead..Now...its convenient, but not necessary..I brought some chips and bottled water..We did eat in the restaurant, But that is where I drew the line..All other items were brought from home, or purchased outside of the resort. If you want to lose yourself in the hype go ahead..the waterpark is awesome..My sons enjoyed the wave pool and the slides, my daughter enjoyed the lazy river. My husband enjoyed the Tornado..Overall this is a great familiy getaway the staff is attentive and friendly, but i dont own stock in GreatWolf so I'll get my icream and pizza outside...Plus no one seemed to think their kidsneeded to sleep, so there was alot of jumping running around well through 1 am. Other than that..Great trip..Will go back « less
These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Luxury King Suite
1 king bed. Complimentary wireless Internet access. Cable/satellite TV with pay movies. Clock radio. Refrigerator. Microwave. Coffee/tea maker. In-room safe. Iron/ironing board. Hair dryer.
Loft Fireplace Suite Accessible
1 or 2 beds. Fireplace. Complimentary wireless Internet access. Cable/satellite TV with pay movies. Clock radio. Refrigerator. Microwave. Coffee/tea maker. In-room safe. Iron/ironing board. Hair dryer.
Family Fireplace Suite Accessible
2 beds. Fireplace. Complimentary wireless Internet access. Cable/satellite TV with pay movies. Clock radio. Refrigerator. Microwave. Coffee/tea maker. In-room safe. Iron/ironing board. Hair dryer.
Grizzly Bear Suite Accessible
1 or 2 beds. Complimentary wireless Internet access. Cable/satellite TV with pay movies. Clock radio. Refrigerator. Microwave. Coffee/tea maker. In-room safe. Iron/ironing board. Hair dryer.
KidKamp Suite
1 or 2 beds. Complimentary wireless Internet access. Cable/satellite TV with pay movies. Clock radio. Refrigerator. Microwave. Coffee/tea maker. In-room safe. Iron/ironing board. Hair dryer.
Whirlpool Fireplace Suite Accessible
1 or 2 beds. Fireplace. Complimentary wireless Internet access. Cable/satellite TV with pay movies. Clock radio. Refrigerator. Microwave. Coffee/tea maker. In-room safe. Iron/ironing board. Hair dryer.
Majestic Bear Suite
1 or 2 beds. Complimentary wireless Internet access. Cable/satellite TV with pay movies. Clock radio. Refrigerator. Microwave. Coffee/tea maker. In-room safe. Iron/ironing board. Hair dryer.
Wolf Den Suite
1 or 2 beds. Complimentary wireless Internet access. Cable/satellite TV with pay movies. Clock radio. Refrigerator. Microwave. Coffee/tea maker. In-room safe. Iron/ironing board. Hair dryer.
Amenities - Great Wolf Lodge Williamsburg
Air conditioning
Alarm clock
ATM
Baby facilities in room
Baggage storage facilities
Central location
Child facilities
Clothes drying
Concierge service
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Dinner available
Electronic key card
Elevator
Facilities for the disabled
Fax available
Fitness and health centre
Games room
Hairdryer available
Hair dresser
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Ironing facilities
Jacuzzi
Laundry facilities
Movies in room
Non-smoking rooms
24 hours opened
Private bathroom in room
Quiet location
Radio in room
Refrigerator
Restaurant
Safe in rooms
Self controlled heating/cooling system
Shop
Shower
Swimming pool - outdoor
Swimming pool - indoor
Telephone
Telephone in all rooms
Television
Terrace
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Great Wolf Lodge Williamsburg
Richmond Airport, 30 miles away
Airport Shuttle? Sorry, no airport shuttle available.
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Based on 896 traveler reviews 
Value
Rooms
“Horrible and not clean”
“Well Organized and Great Service”
Luxury King Suite
Loft Fireplace Suite Accessible
Family Fireplace Suite Accessible
Grizzly Bear Suite Accessible
KidKamp Suite
Whirlpool Fireplace Suite Accessible
Majestic Bear Suite
Wolf Den Suite