100 Rue Iberville, New Orleans, LA 70130 United States (USA)
View Map Toll-free: 1-800-230-4134 Reservations: 1-866-307-7585
4.0 Star Downtown Hotel in Orleans County
29.95171 -90.06465
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Very Good
4.0/ 5

Based on 823 guest reviews

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  • With an outdoor pool!
  • Avg. Group Discount of 11.2%!
  • Fitness center on property
  • 438 sleeping rooms in hotel
  • Hotel has 18 floors
  • Check out: 12:00PM
  • Group booking rating of 10.0/10
  • 13 meeting rooms in property

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Local Attractions

French Quarter, The Audubon Institute's Aquarium of the Americas, The Audubon Institute's Insectarium, Canal Place Shopping with movie theater, Harrah's Casino, Mississippi River, River Boat Cruises, Street Cars, Ernest Morial Convention Center, The Riverwalk Shopping

Verified Reviews of The Westin New Orleans Canal Place

Below are the verified reviews from guests that we have booked recently:
"Excellent hotel and location!"
Overall Score5.0/ 5
Keys for the rooms were not ready upon arrival, so it took close to a hour to get checked in. This is something that should have been ready especially since I signed the contract in July 2013 (a year ago).
(Meeting planner, booked 25 rooms), from US flag
10-Jul-2014 Verified Review, stayed from Fri Jul 04 to Mon Jul 07 2014 at a $259.00 group rate.
"Way Overpriced for the Trouble!"
Overall Score2.0/ 5
First, after driving six hours and arriving at 4pm on a Thursday, we had a 1-1/2 hr wait for our room. Although they did offer comp. breakfast coupons, they were for 'Continental" only! The Breakfast Buffet was $25/person and was only average, at best. The advertised "Rooftop Pool with Bar" although there, no Bar existed, nor did the elevator go to the pool. An additional four flights of stairs, in a dingy stairwell corridor had to be climbed. Along with that, no smoking, in open air, on the roof! I'm a smoker and due to the screwy hotel's elevator set-up, I had to go out on the roof of the adjacent parking garage to smoke, in New Orleans, with no security. The actual hotel doesn't start until you take an elevator to the 11th floor from the arrival area on the ground. Then, to get to your room, you take a different elevator, as you do also to access the parking garage, which, by the way, is an additional cost above your room rate. For three days parking, I paid $56, so add about $20/day to your daily rate! We had a one bedroom suite, due to having our 16 year old son with us. The living room had no hide-a-bed, as advertised, so a roll-a-way had to be brought, which was very inconvenient and in the way. Although there were doors separating the living room/bedroom areas, they were glass, see through, with no curtains, etc, along with the dressing area having no doors either. Along with that, there was only oven bathroom in the bedroom. Most places have two in suites with two rooms. I could go on, but I won't. Terrible three nights for us!
(Individual traveler, booked 1 room), from US flag
28-May-2014 Verified Review, stayed from Thu May 22 to Sun May 25 2014 at a $258.33 average nightly rate.

Customer Reviews of The Westin New Orleans Canal Place

4.0 out of 5.Based on 819 guest reviews, Very Good

Property Description

First, would be the hotel itself. Actually constructed at the highest “per guest room” expense of the 1980’s luxury hotels in New Orleans, The Westin Canal Place (4 Diamonds and recipient of the prestigious Condé Nast Gold List Award) has recently undergone a $15+ million renovation and offers the city’s most breathtaking views and stunning luxury hotel facilities yet with a uniquely friendly, relaxed atmosphere. You will be dazzled by our variety of unique food and beverage venues including the city’s only outdoor terrace perched 11 stories over the river. Rest assured that for your dreaming pleasures our sleeping accommodations are among the finest. Combined the rooms and the service of the hotel can provide perfection in the “basics”.Secondly, tucked into a quiet corner of the French Quarter, the Mississippi Riverfront, the city’s most fashionable shopping, the exciting Warehouse arts and entertainment district and, of course, the frenzy of the historic Vieux Carre are all within footsteps of The Westin New Orleans Canal Place. Within a four-block radius, you can drink café au lait and eat beignets at Café DuMonde, visit Bourbon Street, eat at Emeril’s, or ride the streetcar along the river. Equally important, you only have to go to the first floor to enjoy the best shopping New Orleans has to offer (Saks 5th Avenue, Kenneth Cole, Brooks Brothers, etc.) and the second floor for the luxurious Paris Parker / Aveda Spa.

Details / Other Expenses

Check In:3:00PM
Check Out:12:00PM
Year of Last Renovation:2008
Corridors:All Rooms Have Interior Hallways
Non Smoking Rooms:438
Handicap Rooms:
Room Windows:Windows Don't Open
Cleaning Frequency:Daily
Meeting Rooms:13
Meeting Space:26000 sq. feet
Banquet Space:Holds 400 people
Dist. to Food/Bars:On-site
Dist. to 24hr Restaurant:0.3 Mi
Dist. to Nearest Gym:On-site
Lounge/Bar Hours:2pm-12am
Pool Info:
Rooftop outdoor pool7:30am until 8:00 pm weekend summer times
Policies / Expenses
72 hours
Nightly Parking:$18
Typical Group Deposit:25%
Total Taxes:13.00%
Total Misc Fees:$2.00 USD
(mandatory resort fees/taxes)

Amenities / Features

Pet Friendly? Yes! Pets are allowed.

  • Air conditioning
  • Alarm clock
  • ATM
  • Baby facilities in room
  • Baggage storage facilities
  • Breakfast in room
  • Central location
  • Charge for early check out
  • Complimentary newspaper
  • Concierge service
  • Conference facilities
  • Credit card accepted: Mastercard/Visa
  • Credit card accepted: American Express
  • Credit card accepted: Discover
  • Credit card accepted: Diners Club
  • Credit card accepted: JCB
  • Dinner available
  • Electronic key card
  • Elevator
  • Facilities for the disabled
  • Fax available
  • Fitness and health center
  • Garage
  • Hairdryer available
  • Handicap accessible
  • Central heating
  • Ice Maker
  • Internet - wireless
  • Internet - ethernet
  • Ironing facilities
  • Licensed bar
  • Mini bar
  • Movies in room
  • Non-smoking rooms
  • 24 hours opened
  • Office or business center
  • Pets allowed
  • Private bathroom in room
  • Private car parking
  • Quiet location
  • Radio in room
  • Restaurant
  • 24 hours room service
  • Safe in rooms
  • Self controlled heating/cooling system
  • Shop
  • Shower
  • Shows or evening entertainment
  • Swimming pool - outdoor
  • Tea and coffee making facilities
  • Telephone
  • Telephone in all rooms
  • Television
  • Terrace
  • Voicemail

Airport & Shuttle Information

Louis Armstrong International Airport: 16 miles/23 minutes Taxi $23 for up to 2 passengersAirport Shuttle $13 one-way per person

Airport Shuttle? Sorry, no airport shuttle available.

About Westin

  • Designed for wellness
  • Comfortable beds: Westin Heavenly Bed
  • Healthy foods and world class fitness areas
  • Over 200 locations worldwide

The Westin highlights above are subject to change without notice.

Group vs. Individual Rates at The Westin New Orleans Canal Place

Rate fluctuations of The Westin New Orleans Canal Place

This graph illustrates trends of sleeping room prices for both group/meeting quotes and the most competitive individual traveler prices our system could find at the time the group offer was entered. The most competitive group or meeting displayed is 42.5% in the month of August 2013 and the highest average individual rate is $449 in the month of February 2016. This chart will show past seasonality and also project future months. If you are flexible with dates, you may want to consider staying at The Westin New Orleans Canal Place in a month when rates are lower.

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