Brand new hotel opened in April, 2009! 85 spacious guest rooms featuring beautiful modern decor, cotton rich linens, 32" LCD flat screen TV's, well lit work area, wireless internet access, coffee and tea maker, hairdryer, iron and ironing board. 33 of these rooms are suites featuring all of the above as well as separate living and sleeping area, another 32" LCD flat screen TV, pull out sofa, refrigerator and microwave. All rooms include complimentary breakfast. Complimentary wired and wireless internet access throughout entire hotel, complimentary USA Today paper delivery to your room, indoor heated pool, state of the art fitness center, 1465 square feet of prime meeting space, business center and fax and copy service, same day dry cleaning and washer/dryer on site
Hotel Reviews for Fairfield Inn & Suites by Marriott Louisville East
4.5out of 5Based on 9 guest reviews, Very Good
Based on 58 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
34
Very Good
23
Average
1
Poor
0
Terrible
0
Most Recent Traveler Reviews:
“Nothing fancy but all good”
May 7, 2013
payitfwd123, Holmdel, New Jersey | Trip type: Friends getaway
Stayed here Kentucky Derby weekend and paid a huge premium over the usual rates. The hotel was approx 15 miles from Churchill Downs. The rooms were standard issue for a...
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Stayed here Kentucky Derby weekend and paid a huge premium over the usual rates. The hotel was approx 15 miles from Churchill Downs. The rooms were standard issue for a business stay hotel. The hotel was well kept and clean. The hotel staff were friendly and accommodating. Close to the highway and restaurants nearby,make this location very convenient. « less
Read management response to this review.
Management response from amckamie, Manager
Thank you so much for choosing to stay here at the Fairfield Inn & Suites Louisville East! I am very pleased to hear that you enjoyed your stay with us, and I sincerely hope that you enjoyed your Derby experience as a whole! I'm glad that you found the hotel to be clean and the staff friendly and accomodating. We appreciate your business very much and strive to make sure that your stay is problem-free and that you are offered accomodations that are clean, comfortable, and relaxing. If you would like to return next year, please give us a call! We would love to see you again, and you can begin making reservations for Derby 2014 in about 2-3 weeks! Thank you again. I hope that you had a safe trip home and hope to see you in the future!
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“I liked it”
May 7, 2013
Oldfrat, Colorado | Trip type: Solo travel
I spent a night here on a vacation trip. It was more expensive than my usual overnight en route solo travel hotel choice, but a good value at $147.
I...
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I spent a night here on a vacation trip. It was more expensive than my usual overnight en route solo travel hotel choice, but a good value at $147.
I was upgraded to a junior suite room that was very nice. The staff was very friendly and helpful. The bed was comfortable. The continental breakfast was acceptable, albeit a bit less than I was expecting at the price. The cleanliness of the hotel was truly impressive. There was a cleaning guy taking care of the first floor at 11:00 PM Sunday and another one at 7:30 AM Monday!
I had dinner with old friends in the area. If not, I would have walked to the Cracker Barrel across the street. « less
Read management response to this review.
Management response from amckamie, Manager
Thank you so much for choosing to stay with us on your way through Louisville, and for taking the time to review our hotel! We certainly appreciate your business and I am pleased to know that you enjoyed your stay here. I'm happy that you enjoyed the suite that you were upgraded to, and found the room to be both comfortable and clean. Our housekeepers work incredibly hard to maintain a high standard of cleanliness, and it is always nice to hear when guests recognize that. I am sorry that you found the breakfast offerings to be a bit sub par. I am excited to say that we are actually going to roll out our new hot breakfast program starting this weekend! So if you do ever choose to stay with us again you will have a much better breakfast to look forward to! We will be offering scrambled eggs, sausage, and fresh cut fruit, among other items. Thank you again for staying with us. I hope that you enjoyed your vacation and that we may see you again sometime!
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“Nice rooms - internet connection bad”
Apr 22, 2013
seib, Lafayette, CA | Trip type: Business
The suite was nice but I had problems with the internet. I could get my email but the service was problematic in receiving because of blocked authentication. Signal was fair....
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The suite was nice but I had problems with the internet. I could get my email but the service was problematic in receiving because of blocked authentication. Signal was fair. I had to wait until I got to my customer's site for emails to get out. « less
Read management response to this review.
Management response from amckamie, General Manager
Thank you for choosing to stay at the Fairfield Inn & Suites Louisville East, and for taking the time to write a review! I am happy to see that overall you enjoyed your stay here and the suite that you stayed in. I would like to apologize for the trouble you experienced with our internet services and I will certainly look into that. If you stay with us again in the future and happen to experience the same issue, you may call Ethostream at 1-877-536-2984. This is a toll-free number, and they are our internet technical support providers. This number can also be found on a card on the desk in each guest room.
Thank you again, and we certainly hope to see you soon!
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The room was very clean and plush but it lack the comforts of home aka fridge and microwave. Plus, the designers of the room decided the guests would rather have...
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The room was very clean and plush but it lack the comforts of home aka fridge and microwave. Plus, the designers of the room decided the guests would rather have a large bathroom instead of sitting/sleeping area. Also, the breakfast left something to be desired. I am use to Continental breakfast offering scrambled eggs and sausage. The breakfast that was offered was the basics: cereal (hot & cold), fruit, pastries including waffles, and pre-wrapped sandwiches.
Most of the staff is knowledgable and helpful. We had trouble with guests allowing their children running up and down the stairs. After several complaints, it did become tolerable and we were compensated by the management at check out. We appreciated this gesture. « less
Read management response to this review.
Management response from amckamie, General Manager
Thank you for choosing to stay at the Fairfield Inn & Suites Louisville East, and for taking the time to review our hotel! Our guests' feedback is very valuable to us, and I am so happy to hear that you had an enjoyable stay. Should you decide to stay with us in the future, please note that the majority of our standard rooms with two queen size beds are actually equipped with a mini-fridge. Also, our Executive King and Queen suites include microwaves, mini-fridges, and a seperate sitting area with a second TV, and are typically just $5.00-$10.00 more than our standard rooms-a great value if you are looking for a room with a few more amenities and more space!
I do apologize for the disturbances outside your room. Thank you for bringing it to the attention of the staff and I am glad that we were able to compensate you adequately for your troubles.
We are also working to improve our breakfast offerings, and will be rolling out Fairfield Inn's new hot breakfast program very soon! This will include hot items such as scrambled eggs and sausage, as well as fresh cut fruit, among other offerings.
Again, I thank you for staying with us. We hope to see you again!
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“Comfortable and Convenient”
Apr 8, 2013
BrianCNH, Bedford, New Hampshire | Trip type: Business
This property has modern furniture and design elements, the rooms are comfortable, and the breakfast area and food is well done. The location is easily accessible off the highway and...
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This property has modern furniture and design elements, the rooms are comfortable, and the breakfast area and food is well done. The location is easily accessible off the highway and is convenient for business travelers with meetings east of downtown Louisville. « less
Read management response to this review.
Management response from amckamie, Manager
Thank you for choosing to stay with us, and for taking the time to write such a great review of our property! I am happy to hear that you found your room to be comfortable and enjoyed our breakfast so much. We are in the process of transitioning to Fairfield Inn's improved breakfast program which will include several new items that many guests have been looking for, such as scrambled eggs, sausages, and fresh cut fruit. Thank you again, and I hope that you choose to stay with us should your business travels ever bring you to the Louisville area in the future!
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Room Types - Fairfield Inn & Suites by Marriott Louisville East
Two Queens Non Smoking
Two Queen Beds
This room measures 450 square feet (41 square meters). Complimentary wired and wireless Internet access keeps you connected. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, complimentary newspapers, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Extended King Non Smoking
One King Bed or
One Sleeper Sofa Bed
This room measures 525 square feet (47 square meters). Complimentary wired and wireless Internet access keeps you connected. A coffee/tea maker, a microwave, and a refrigerator are supplied. Bathroom amenities include a hair dryer. A safe, complimentary newspapers, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
King Non Smoking
One King Bed
This room measures 450 square feet (41 square meters). Complimentary wired and wireless Internet access keeps you connected. A coffee/tea maker is supplied. Bathroom amenities include a hair dryer. A safe, complimentary newspapers, and an iron and ironing board are among the conveniences offered. This room is Non-Smoking.
Amenities - Fairfield Inn & Suites by Marriott Louisville East
Air conditioning
Alarm clock
Baggage storage facilities
Central location
Clothes drying
Complimentary breakfast
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Credit card accepted: Diners Club
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Ironing facilities
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Private bathroom in room
Private car parking
Quiet location
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - indoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Television
Terrace
TV room
Voicemail
Pet Friendly?
Sorry, pets are not allowed.
Airport & Shuttle Information - Fairfield Inn & Suites by Marriott Louisville East
12 miles from Louisville International
Airport Shuttle? Sorry, no airport shuttle available.
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