Hotel Reviews for Drury Inn & Suites Phoenix Airport
4.5out of 5Based on 49 guest reviews, Very Good
Based on 86 traveler reviews
Value
Rooms
Cleanliness
Service
Excellent
58
Very Good
23
Average
3
Poor
1
Terrible
1
Most Recent Traveler Reviews:
“Delightful stay”
May 17, 2013
JAKSALEX, YONKERS | Trip type: Couples
We started our trip with a Drury Inn and finished it with this Drury Inn. This is a wonderful chain and I wish they were in the Northeast! I reviewed...
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We started our trip with a Drury Inn and finished it with this Drury Inn. This is a wonderful chain and I wish they were in the Northeast! I reviewed the Tucson Drury Inn and found this one to be the same - excellent! The staff is extremely friendly. The rooms are huge, with comfortable beds and quiet. This hotel had a glass elevator where you could look down at the lobby as you went to your floor. You have your free kickstart at 5:30 - 7 with 3 free alcoholic drinks plus food, free soda and popcorn from 3-10 and a free hot and cold breakfast. Also included are free phone calls, internet and an indoor pool plus it's pet friendly.They also have a guest laundry. I needed band aids and they provided them. They also were wonderful when we had to leave at 3:30 AM for our flight home. They had coffee and donuts and bagels available in the lobby so we were able to take it with us. It was a great help since nothing was open at the airport at that time. They also gave me the fastest way to the airport which was conveniently close by. This was a great way to end a trip! « less
“Very Nice”
May 8, 2013
Fifi101, Kingman, Arizona | Trip type: Family
The shower"HEADS" are so wonderful. I have never seen or used one so big and comfortable. I have to get one of these for home. The bed was a little...
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The shower"HEADS" are so wonderful. I have never seen or used one so big and comfortable. I have to get one of these for home. The bed was a little too soft for me but the kids loved it. Very quiet. We were on the 6th floor where there is an opening to the lobby 6 floors down,(all floors have this opening). If you have kids this might not be the floor for you. Wonderful breakfast and dinner comes with the room. Perfect for the family. Mac and Cheese for my kids!!! Nice pool and hot tub. They close at 10 pm. Glass elevator!!! Kids love that. Staff is great a helping with everything. « less
“Love this hotel, especially with my dog!!!”
May 8, 2013
Flaggirl, Arizona | Trip type: Couples
I've stayed at Drury's from one end of the country to the other. This particular hotel was amazing. Clean, inviting, friendly. The room was spotless, as usual, and the staff...
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I've stayed at Drury's from one end of the country to the other. This particular hotel was amazing. Clean, inviting, friendly. The room was spotless, as usual, and the staff were very friendly and helpful!! My dog loved it too. She's become quite the Drury regular. Not a lot of dogs at this particular hotel, but as always, she was welcome. I highly recommend this hotel!! « less
My husband and I stayed here one April night after landing late at night in Phoenix. The hotel is close to the airport, easy to find and in a safe...
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My husband and I stayed here one April night after landing late at night in Phoenix. The hotel is close to the airport, easy to find and in a safe location. The staff was helpful and friendly while the room, hotel and grounds were clean and well maintained. We enjoyed a restful night's sleep. The complimentary breakfast the next morning was yummy and filling with lots of choices from muffins and waffles to cereal, eggs and biscuits. Everything at this Drury was wonderful. We highly recommend staying here! « less
“loud (at least our night)”
Apr 24, 2013
Doug R, Johns Creek, Georgia | Trip type: Family
Needed a place near the airport. Great location for that and excellent service with their shuttle. Very large and open atrium off of which are all of the rooms. Room...
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Needed a place near the airport. Great location for that and excellent service with their shuttle. Very large and open atrium off of which are all of the rooms. Room very nice, clean and spacious. We had a balcony which was a nice touch. Very friendly and helpful staff. Breakfast did not start until 6AM but we were leaving before that. They put all of the cold items out at 5 which was great. One major complaint. There were several VERY loud people within a few rooms of ours. There was yelling and violent door banging and music ALL night. Some of the stuff going on was actually frightening. Also, the openness of the atrium allows even minor sound to carry. The part that bothers me is it did not appear the management even tried to do anything about the noise. There were several other guests having breakfast with us and all were commenting about no sleep due to noise. I know the management knew about it because they apologized for the noise in the AM!! The apology was nice, but I would have preferred sleep. « less
Read management response to this review.
Management response from Drury Hotels, General Manager
We are very happy to hear that you enjoyed most of your stay with us and all the hotel had to offer. Your stay was during a motorcycle rally here in Phoenix and we had a large group that were participating in the rally and needless to say, they got a little carried away. We do apologize that Friday night was noisy. We had extra staff members on hand to help deal with that factor as well. We talked with our guests on Saturday morning to let them know that this issues had been addressed and there were be no noise or problems that night. We hope you continue to choose Drury Hotels because we do take our guest comments to heart and keep striving for excellence.
Keith Kirk General Manager Drury Inn & Suites Phoenix Airport
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These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.
Cancellation: Individual reservations may cancel up to 6 PM the day of arrival. Group cancellation of entire group is per contract specifications.
Nightly Parking:
0.00
Total Taxes:
13.27%
Total Misc Fees:
$0.00 USD (mandatory resort fees/taxes)
State Tax:
8.27%
City Tax:
5.00%
Meeting Wireless Internet Fee:
0.00 Per Day
Meeting Wired Internet Fee:
0.00 Per Day
Room Types - Drury Inn & Suites Phoenix Airport
Deluxe Room with Two Queens
Two Queen Beds or
One Bed
This room overlooks the mountains or pool. Slip into the pillowtop bed with cotton linens and a down duvet for a good night's rest. You will have a shower/tub combination, as well as complimentary toiletries and a hair dryer. Complimentary wireless Internet access keeps you connected, and premium TV channels are offered for your entertainment. A coffee/tea maker, a microwave, and a refrigerator are provided. A desk, a wake-up call service, and daily housekeeping are among the conveniences offered. This room is Non-Smoking.
Amenities - Drury Inn & Suites Phoenix Airport
Air conditioning
Airport Shuttle
Alarm clock
ATM
Central location
Clothes drying
Complimentary newspaper
Conference facilities
Credit card accepted: Mastercard/Visa
Credit card accepted: American Express
Credit card accepted: Discover
Electronic key card
Elevator
Express Check-Out
Facilities for the disabled
Fax available
Fitness and health center
Free local calls
Hairdryer available
Handicap accessible
Central heating
Ice Maker
Internet - wireless
Internet - ethernet
Internet is Complimentary
Ironing facilities
Jacuzzi
Laundry facilities
Microwave in room
Non-smoking rooms
24 hours opened
Office or business center
Pets allowed
Private bathroom in room
Radio in room
Refrigerator
Self controlled heating/cooling system
Shower
Swimming pool - outdoor
Tea and coffee making facilities
Telephone
Telephone in all rooms
Telephone - Free local calls
Television
TV - Free HBO
Tennis court
Voicemail
Pet Friendly?
Yes! Pets are allowed.
Show Pet PolicyPets are accepted at all Drury Hotels if state and local laws permit. Pets are not allowed in the public gathering areas of the hotel, including the breakfast area and pool. Pets are not to be left unattended for more than 30 minutes, and each guest must assume liability for damage of property or other guest complaints. There is a limit of two pets per room. Dogs, for persons with disabilities, are accepted and permitted access to any area frequented by their owners. No state or local laws concerning dogs apply to guide dogs. Guest will be asked to read and sign our "Pet Owner Letter" at check in.
Airport & Shuttle Information - Drury Inn & Suites Phoenix Airport
Phoenix Sky Harbor International 2 miles
Complimentary 24 hour shuttle service
Airport Shuttle? Yes! There is an airport shuttle.
Testimonials: Why use Hotel Planner?
"The accommodations at the Doubletree Hotel in Annapolis were great!! They were perfect for our reunion, and everyone had a wonderful time. I would certainly recommend your service to friends and family. Thanks for your help!" M.B. - Western Maryland
"I wish I would have known about your company before now. My son has played on a travelling hockey team for 8 years and this is the easiest way to go." S.T. - Colorado Springs, CO
Based on 86 traveler reviews 
Value
Service
“loud (at least our night)”