Harbor House at Pier 21

At Pier 21 # 28, Galveston, TX 77550 US
View Map Reservations: +1-800-760-7718
3.0 Star property
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02/24/2020 - 02/25/2020
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Standard prices by room type for the next 60 days

Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. The chart provides the cheapest public rates available by room type.

Summary of Verified Reviews

89
Excellent

Summary of 1,120 verified reviews

The TrustYou Meta-Review is a summary of verified reviews from across the web. These summaries use state-of-the-art algorithms to analyze review data and benchmark hotels against each other so you can find and book the perfect hotel.

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Rated 89/100 based on reviews from all travelers.

"Excellent hotel. Close to Starbucks. Great rooms in excellent location."

Location

94/100
336 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Decent, but pricey, parking.

Comfort

87/100
221 reviews

"Rooms and bathrooms are spacious and comfortable, with nice beds."

Service

85/100
240 reviews

"Efficient, friendly service with a nice reception." Good shuttle service. Recreation staff is nice.

Room

83/100
404 reviews

"New rooms with excellent beds and wonderful views." Spacious, clean rooms with great minibars. Bathrooms are large but with substandard cleaning. Rooms lacking maintenance with poor furniture and kitchenettes. Shower can be a problem.

Cleanliness

72/100
117 reviews

"Rooms are clean, but bathrooms are not." Moderately clean hotel facilities.

WiFi

38/100
5 reviews

"Complaints about WiFi."

Breakfast

28/100
120 reviews

"Breakfast affordable but not highly reviewed."

Wellness

13/100
6 reviews

"Poorly reviewed fitness area."

Rated 86/100 based on reviews from families.

"Wonderful sightseeing. Stylish hotel."

Location

93/100
49 reviews

"Great location. Decent, but pricey, parking." Excellent sightseeing, restaurants and bars nearby.

Comfort

88/100
27 reviews

"Large and comfortable room with little noise."

Service

83/100
32 reviews

"Friendly service and great reception."

Room

77/100
43 reviews

"Large, clean rooms with wonderful views." Poor maintenance in rooms and bathrooms.

Amenities

49/100
10 reviews

"Hotel buildings could use some improvement."

Breakfast

28/100
17 reviews

"Breakfast can be improved."

Rated 89/100 based on reviews from couples.

"Modern Hotel. Comfortable beds."

Location

93/100
34 reviews

"Great location."

Comfort

87/100
22 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Service

87/100
21 reviews

"Friendly service and great reception."

Room

79/100
40 reviews

"Clean, spacious rooms, comfortable beds, and good views." Poor bathrooms and substandard room maintenance.

Breakfast

29/100
17 reviews

"Breakfast can be improved."

Rated 88/100 based on reviews from all travelers.

"Excellent hotel. Close to Starbucks. Great rooms in excellent location."

Location

94/100
331 reviews

"Great location. Great sightseeing, restaurants and shopping nearby." Decent, but pricey, parking.

Comfort

87/100
214 reviews

"Rooms and bathrooms are spacious and comfortable, with nice beds."

Service

84/100
236 reviews

"Efficient, friendly service with a nice reception." Good shuttle service. Recreation staff is nice.

Room

82/100
392 reviews

"New rooms with excellent beds and wonderful views." Spacious, clean rooms with great minibars. Bathrooms are large but with substandard cleaning. Rooms lacking maintenance with poor furniture and kitchenettes. Shower can be a problem.

WiFi

38/100
5 reviews

"Complaints about WiFi."

Breakfast

28/100
116 reviews

"Breakfast affordable but not highly reviewed."

Wellness

13/100
6 reviews

"Poorly reviewed fitness area."

Rated 86/100 based on reviews from families.

"Wonderful sightseeing. Stylish hotel."

Location

93/100
49 reviews

"Great location. Decent, but pricey, parking." Excellent sightseeing, restaurants and bars nearby.

Comfort

88/100
27 reviews

"Large and comfortable room with little noise."

Service

83/100
31 reviews

"Friendly service and great reception."

Room

77/100
42 reviews

"Large, clean rooms with wonderful views." Poor maintenance in rooms and bathrooms.

Amenities

49/100
10 reviews

"Hotel buildings could use some improvement."

Breakfast

28/100
16 reviews

"Breakfast can be improved."

Rated 89/100 based on reviews from couples.

"Modern Hotel. Comfortable beds."

Location

94/100
31 reviews

"Great location."

Comfort

87/100
19 reviews

"Large, comfortable rooms, reasonably quiet with great beds."

Service

87/100
21 reviews

"Friendly service and great reception."

Room

78/100
36 reviews

"Clean, spacious rooms, comfortable beds, and good views." Rooms need regular maintenance.

Breakfast

29/100
15 reviews

"Breakfast can be improved."

Review Semantics by TrustYou

Customer Reviews of Harbor House at Pier 21

Tripadvisor Traveler Rating:
Value
Rooms
Cleanliness
Service
Excellent
571
Very Good
298
Average
96
Poor
47
Terrible
25
true
Recent Reviews:
Famous9
Arlington, Texas
Trip type:
Couples
Harbor side in Galveston
Feb 17, 2020
One night at n the harbor was special at Harbor House. Special room with view of the harbor. Large room with desk and king size bed. Overlooked ships and Pier... more »
825TomB
Houston, Texas, USA
Trip type:
Solo travel
Great place to stay before cruising
Feb 11, 2020
I once again stayed here prior to cruising and I highly recommend you do the same if you have an upcoming cruise. You can leave your vehicle in the parking... more »
bfamily589
Riverview, Canada
ultra modern, spacious AND well located
Feb 3, 2020
stayed here pre cruise and really liked it! Rooms were huge and very modern. The only think missing was some sort of common space or lobby although there are plenty... more »
Choo170
Tucson, Arizona
Trip type:
Couples
Great hotel and location
Jan 25, 2020
We went to Galveston a few days early before our cruise since we had never been there. The Harbor Inn is a perfect location for seeing everything and close to... more »
ANW1988
Nacogdoches, Texas
Trip type:
Couples
Cool place with a great location!
Jan 24, 2020
My husband and I stayed here for our anniversary trip and we really enjoyed our stay. The front desk lady, Dee, was very helpful and friendly. The hotel is really... more »
1-5 of 1,037 Reviews

These reviews are the subjective opinions of individual travelers and not of TripAdvisor LLC nor of its partners.


Amenities / Features

  • Air conditioning
  • Coffee/tea maker
  • Connecting/adjoining rooms available
  • Daily housekeeping
  • Designer toiletries
  • Flat-panel TV
  • Free cribs/infant beds
  • Free WiFi
  • Hair dryer
  • In-room safe
  • iPod docking station
  • Iron/ironing board
  • Microwave
  • Number of bathrooms - 1
  • Phone
  • Private bathroom
  • Refrigerator
  • Rollaway/extra beds (surcharge)
  • Satellite TV service
  • Shower/tub combination
  • Turndown service

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Testimonials:

Testimonials icon
"When people provide customer friendly service in today’s world, it should be applauded! So many businesses have taken almost and adversarial attitude towards the customer, in other words, they over compensate for a consumer not following through. As a business, it is my understanding, that the business should always follow through and do as they promise! Loyalty between consumers and businesses should remain alive, profit above service is a bad plan and will cost the business in the long run!" R.F. - Denver, CO

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